Augment vs. IBM Digital Commerce

Way too hard to hunt around Office365 admin since they make changes all the time. Augment I just go in and make the changes I need.

Incentivized

I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization

Incentivized

• Checks location of user login
• Show us when something has made a change in our Office365
• Help us protect our clients Office365

Incentivized

• Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business
• Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to
• Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc

Incentivized

• A better way to setup Office365 the first time adding a clients
• A better way to make sure the Office365 is login to account.
• Better information of what application is installed on Office365

Incentivized

• The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
• The catalog load can be simplified.
• WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.

Incentivized

The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.

Incentivized

Does need some room for improvement. But pretty easy to get around at this point

Incentivized

We use two different products for security of Office365. But we get more information out of Augment where it counts.

Incentivized

IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use

Incentivized

• I get emails everyday when a change has been made in Office365
• We feel more secure knowing we have a second pair of eyes helping us secure our Office365.
• Great to see where you clients are login in from. If we find a client out of their area we make a phone call to make sure that is where they are.

Incentivized

• For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
• Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
• Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.

Incentivized