Aurea Process vs. N-able Passportal

Aurea Process

N-able Passportal

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Aurea Process	Score 10.0 out of 10	N/A	Aurea Process (formerly CX Process) from Aurea Software in Austin is a business process management offering, based on Savvion BPM.	$200,000 per year
N-able Passportal	Score 7.9 out of 10	N/A	N-able Passportal is a password and documentation management platform for MSPs	N/A

Pricing

Aurea Process

N-able Passportal

Editions & Modules

License: $200,000
per year

No answers on this topic

Offerings

Pricing Offerings
Aurea Process	N-able Passportal
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Aurea Process	N-able Passportal

Features

Aurea Process

N-able Passportal

Reporting & Analytics

Comparison of Reporting & Analytics features of Product A and Product B
	Aurea Process 5.3 1 Ratings 37% below category average	N-able Passportal - Ratings
Dashboards	6.01 Ratings	00 Ratings
Standard reports	6.01 Ratings	00 Ratings
Custom reports	4.01 Ratings	00 Ratings

Process Engine

Comparison of Process Engine features of Product A and Product B
	Aurea Process 5.8 1 Ratings 36% below category average	N-able Passportal - Ratings
Process designer	6.01 Ratings	00 Ratings
Process simulation	7.01 Ratings	00 Ratings
Business rules engine	5.01 Ratings	00 Ratings
SOA support	5.01 Ratings	00 Ratings
Process player	7.01 Ratings	00 Ratings
Model execution	5.01 Ratings	00 Ratings

Collaboration

Comparison of Collaboration features of Product A and Product B
	Aurea Process 4.0 1 Ratings 70% below category average	N-able Passportal - Ratings
Social collaboration tools	4.01 Ratings	00 Ratings

Content Management Capabilties

Comparison of Content Management Capabilties features of Product A and Product B
	Aurea Process 4.0 1 Ratings 68% below category average	N-able Passportal - Ratings
Content management	4.01 Ratings	00 Ratings

Best Alternatives
	Aurea Process	N-able Passportal
Small Businesses	Kintone Score 9.7 out of 10	RoboForm Score 8.3 out of 10
Medium-sized Companies	Kintone Score 9.7 out of 10	Dashlane Password Manager Score 9.1 out of 10
Enterprises	CMW Platform Score 9.4 out of 10	KeePass Score 8.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Aurea Process	N-able Passportal
Likelihood to Recommend	5.0 (1 ratings)	6.0 (1 ratings)

User Testimonials
	Aurea Process	N-able Passportal
Likelihood to Recommend	Aurea The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen... Incentivized Verified User Anonymous Read full review	N-able Passportal is pretty good at password management. I'd like it to be as good as LastPass but it's not there yet in my opinion. Also, the documentation portion is not very user-friendly. It uses its own formatting for articles instead of just using Word. Incentivized SB Steve Bailey Director of Managed Services Read full review
Pros	Aurea Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion) User-friendly UI Relatively painless implementation Incentivized Verified User Anonymous Read full review	N-able Password Management Documentation Incentivized SB Steve Bailey Director of Managed Services Read full review
Cons	Aurea Standard edition is significantly lighter touch than the (pricier) Enterprise version There are similar solutions on the market that are competitively prices and offer positive user experience Data migration can be tricky at times Incentivized Verified User Anonymous Read full review	N-able No answers on this topic
Alternatives Considered	Aurea No answers on this topic	N-able To be honest, at this point I would like to switch to both LastPass for password management and IT Glue for documentation. Each of these products does a better job separately than Passportal does at both together. Incentivized SB Steve Bailey Director of Managed Services Read full review
Return on Investment	Aurea As our customers vary in size and maturity, the ROI ranges accordingly. For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases. For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution. Incentivized Verified User Anonymous Read full review	N-able It keeps our business more secure by providing encrypted password management Our business runs more smoothly because passwords are readily available to our employees in a single secure place Incentivized SB Steve Bailey Director of Managed Services Read full review
ScreenShots	Aurea Process Screenshots