Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aurea Process
Score 10.0 out of 10
N/A
Aurea Process (formerly CX Process) from Aurea Software in Austin is a business process management offering, based on Savvion BPM.
$200,000
per year
OpenTSDB
Score 10.0 out of 10
N/A
OpenTSDB is an open source time series database.N/A
Prometheus
Score 7.9 out of 10
N/A
Prometheus is a service monitoring and time series database, which is open source.N/A
Pricing
Aurea ProcessOpenTSDBPrometheus
Editions & Modules
License
$200,000
per year
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Aurea ProcessOpenTSDBPrometheus
Free Trial
NoNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Aurea ProcessOpenTSDBPrometheus
Features
Aurea ProcessOpenTSDBPrometheus
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Aurea Process
5.3
1 Ratings
38% below category average
OpenTSDB
-
Ratings
Prometheus
-
Ratings
Dashboards6.01 Ratings00 Ratings00 Ratings
Standard reports6.01 Ratings00 Ratings00 Ratings
Custom reports4.01 Ratings00 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Aurea Process
5.8
1 Ratings
36% below category average
OpenTSDB
-
Ratings
Prometheus
-
Ratings
Process designer6.01 Ratings00 Ratings00 Ratings
Process simulation7.01 Ratings00 Ratings00 Ratings
Business rules engine5.01 Ratings00 Ratings00 Ratings
SOA support5.01 Ratings00 Ratings00 Ratings
Process player7.01 Ratings00 Ratings00 Ratings
Model execution5.01 Ratings00 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Aurea Process
4.0
1 Ratings
70% below category average
OpenTSDB
-
Ratings
Prometheus
-
Ratings
Social collaboration tools4.01 Ratings00 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Aurea Process
4.0
1 Ratings
68% below category average
OpenTSDB
-
Ratings
Prometheus
-
Ratings
Content management4.01 Ratings00 Ratings00 Ratings
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Aurea ProcessOpenTSDBPrometheus
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No answers on this topic

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Enterprises
CMW Platform
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Score 9.1 out of 10

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All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Aurea ProcessOpenTSDBPrometheus
Likelihood to Recommend
5.0
(1 ratings)
-
(0 ratings)
7.7
(35 ratings)
Usability
-
(0 ratings)
-
(0 ratings)
6.8
(3 ratings)
Support Rating
-
(0 ratings)
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
Aurea ProcessOpenTSDBPrometheus
Likelihood to Recommend
Aurea
The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...
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Open Source
No answers on this topic
Open Source
This program works from the roots of the problem and creates a professional matrix for each of its users. This will give them more skills and resources to carry out tasks and reduce the difficulties of operating each of the processes of my work, as well as being An ally for the manipulation and operability of all your master data; Prometheus is very easy to recommend since it is a program that fulfills its mission.
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Pros
Aurea
  • Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
  • User-friendly UI
  • Relatively painless implementation
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Open Source
No answers on this topic
Open Source
  • Looking at metrics such as the aggregate number of HTTP requests served.
  • Understanding how our services are performing in aggregate.
  • Easy to deploy within a variety of architectures/environments.
  • Open source so new features are added regularly and bugs are fixed in a timely manner.
  • Free so there are no licensing restrictions.
  • Endorsed by the Cloud Native Computing Foundation.
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Cons
Aurea
  • Standard edition is significantly lighter touch than the (pricier) Enterprise version
  • There are similar solutions on the market that are competitively prices and offer positive user experience
  • Data migration can be tricky at times
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Open Source
No answers on this topic
Open Source
  • Customer Service: since this is an open-source tool, customer service is not that great. Generally, you get all answers to your problems in online forums, but in case you got stuck, nobody will assist you in a channelised manner. You will have to find the way out on your own, and it may become frustrating at times.
  • More metrics for dashboards shall be added per the application being monitored. Standards metrics will work in most cases but may not in specific applications. Therefore, customised metrics shall be created for some of the industry-standard niche applications.
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Usability
Aurea
No answers on this topic
Open Source
No answers on this topic
Open Source
It is usable and one can learn if few people in the team are already using it. It can be difficult to understand at the beginning because of non intuitive UI and syntax of the rules. So, I've gone for 7 points as there is some room for improvement in user interface and rules syntax.
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Support Rating
Aurea
No answers on this topic
Open Source
No answers on this topic
Open Source
Never had to reach out to them.
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Alternatives Considered
Aurea
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Open Source
No answers on this topic
Open Source
Highly customized pricing plans to choose from. Lower pricing for the same features compared to competitors. Easy to reach the support team, which provided detailed documentation and helped set up the Prometheus. Monitoring metrics gets very easy after the integration with Grafana. It also has a sophisticated alert setting mechanism to ensure we don't miss anything critical.
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Return on Investment
Aurea
  • As our customers vary in size and maturity, the ROI ranges accordingly.
  • For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
  • For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.
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Open Source
No answers on this topic
Open Source
  • We are still working on the ROI
  • The ROI mentioned during the purchase has not been achieved, however this could be due to lack of data from our side. 2 years of implementation is too early to calculate and confirm the ROI.
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ScreenShots

Aurea Process Screenshots

Screenshot of CX Platform enables leading companies to modernize, automate, and monitor their back office by bridging legacy SOA solutions to modern micro-service and container-based architectures.