Auris vs. Undivide

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Auris
Score 8.1 out of 10
N/A
Auris, formerly Heartland Payroll, is a solution designed to serve as a single point of contact, where customers have online access to their payroll data and employee information.N/A
Undivide
Score 0.0 out of 10
N/A
Undivide is a workforce compliance platform for regulated industries that automates the critical tasks that keep workforces compliant. Processes automated include: Employee Onboarding Document Management: Automatic expiry tracking & alerts. Training Oversight: Ensures certifications stay current. Compliance Visibility: Real-time dashboard ("At a Glance"). Safety & Assets: Manage…N/A
Pricing
AurisUndivide
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
AurisUndivide
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AurisUndivide
Considered Both Products
Auris
Chose Auris
Only Paylocity has comparable technology but costs way more. The customer support at all 3 of these companies is a nightmare. This isn't news to anyone who has been in business for a while. If you're a broker, ADP and Paychex are going to try and steal your clients every day.
Chose Auris
Heartland payroll is an abysmal failure since it was never set up properly in the first place. I would go back to Paycom if I could.
Chose Auris
Heartland was a good fit for our company because they were willing to work with us to create the reports we need. A former payroll resource wanted to charge for reporting changes.
Chose Auris
I like the personal communication with my own rep, the onboarding, the price, and the additional login for CPA. None of these were offered with the payroll company we used prior to Heartland Payroll.
Chose Auris
I've considered moving payroll over to QuickBooks online so that everything is in one place, but it would probably take too much work considering that our current system works really well. I think QuickBooks would confuse me, honestly. There are other systems that offer …
Chose Auris
We have used both Paychex and ADP and find them to be annoying. They both share your information so we get constant sales calls and emails for all their products and we can never get rid of them because they do not have an unsubscribe option. They do have better online …
Undivide

No answer on this topic

Features
AurisUndivide
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Auris
5.6
Ratings
38% below category average
Undivide
-
Ratings
Pay calculation1.00 Ratings00 Ratings
Support for external payroll vendors10.00 Ratings00 Ratings
Off-cycle/On-Demand payment1.00 Ratings00 Ratings
Benefit plan administration9.70 Ratings00 Ratings
Direct deposit files1.10 Ratings00 Ratings
Salary revision and increment management9.30 Ratings00 Ratings
Reimbursement management7.00 Ratings00 Ratings
Best Alternatives
AurisUndivide
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Medium-sized Companies
Paypro Workforce Management
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Score 9.1 out of 10
PowerDMS by NEOGOV
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Enterprises
Infor Human Resources
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Score 7.1 out of 10
Axonify
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All AlternativesView all alternativesView all alternatives
User Ratings
AurisUndivide
Likelihood to Recommend
1.0
(0 ratings)
-
(0 ratings)
Support Rating
1.0
(0 ratings)
-
(0 ratings)
Implementation Rating
1.0
(0 ratings)
-
(0 ratings)
User Testimonials
AurisUndivide
Likelihood to Recommend
We changed payroll companies from Paycom to Heartland this year at the recommendation of our insurance agent who insisted they would integrate with the EASE system, which tracks employee benefits and deductions. However, 8 weeks into it, I regret my decision, since the setup hasn't been completed yet. The lack of responsiveness in some cases is astounding and often we have to ask 3, 4, and 5 times for something to be done. I hate to think what will happen after we are "handed off" from the payroll implementation team to the regular schmucks. We still are not able to track PTO and time off and we have been begging for the self-service feature to be turned on for employees so they can change addresses, bank account info, etc. Their training is NONEXISTENT and their manual is abysmal. DO NOT USE THIS COMPANY!!!!! I wish I could go back to Paycom!
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Pros
  • Cheap payroll processing but [in my opinion] you get what you pay for
  • [In my experience] great ability to frustrate their customers
  • Geat for the economy because [I feel] they hire so many different people and [in my experience] they don't hang around [so] you don't know who your rep is
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Cons
  • Sometimes I don't receive the email to remind me to process payroll.
  • The local rep that helped with the setup is no longer with the company and I don't have anyone to contact locally if needed.
  • I wish there was a one click button so that I could just repeat the same payroll as last time.
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Support Rating
I never have trouble reaching customer support. They always are able to assist with fixing any problems that arise. There honestly haven't been many issues at all. Only ones I've created :)
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Implementation Rating
The Heartland team could care less about how difficult your experience is. In fact, I think they delight in seeing you struggle!
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Alternatives Considered
Only Paylocity has comparable technology but costs way more. The customer support at all 3 of these companies is a nightmare. This isn't news to anyone who has been in business for a while. If you're a broker, ADP and Paychex are going to try and steal your clients every day.
Read full review
No answers on this topic
Return on Investment
  • The price has been great. It was much cheaper than the other company we used (starts with an A).
  • The onboarding has been a big time-saver. Positive ROI for that!
  • Having a separate login for my CPA firm has been another big time-saver! The other company we used didn't offer that.
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No answers on this topic
ScreenShots