Author-it vs. Userlane

Author-it

Userlane

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Author-it	Score 5.5 out of 10	Mid-Size Companies (51-1,000 employees)	Author-it offers a series of component authoring solutions, described by the vendor as a suite of integrated solutions that give businesses of all sizes the power to create, maintain, review, reuse and localize content, and publish into a full spectrum of outputs.	N/A
Userlane	Score 10.0 out of 10	Enterprise companies (1,001+ employees)	Userlane is a software adoption platform designed for organizations in regulated sectors, including healthcare, financial services, manufacturing, and life sciences. The platform integrates usage analytics with in-app support to manage software engagement and friction. Application Intelligence The Application Intelligence module provides visibility into an organization's software environment. It utilizes App Discovery to identify active applications,…	N/A

Pricing

Author-it

Userlane

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Author-it	Userlane
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	Yes

Entry-level Setup Fee

No setup fee

Required

Additional Details

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The pricing is heavily dependent on your requirements therefore we ask you to contact us directly.

More Pricing Information

Community Pulse
	Author-it	Userlane

Best Alternatives
	Author-it	Userlane
Small Businesses	No answers on this topic	ChurnZero Score 8.0 out of 10
Medium-sized Companies	RWS Tridion Sites Score 9.0 out of 10	ChurnZero Score 8.0 out of 10
Enterprises	RWS Tridion Sites Score 9.0 out of 10	Nexthink Score 7.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Author-it	Userlane
Likelihood to Recommend	- (0 ratings)	9.1 (4 ratings)
Usability	- (0 ratings)	9.1 (1 ratings)

User Testimonials
	Author-it	Userlane
Likelihood to Recommend	Author-it AIT functionality seems a little dated. There are lots of work arounds for its current system limitations Verified User Anonymous Read full review	Userlane Well suited: Web-based software with many users, complex processes (or both) --> Easy to fix a lot of common support / training issues very fast Software rollouts with high costs associated to ensure user acceptance is great --> Great feedback from users Multiple applications where processes are adjusted regularly --> Fast to roll out across many apps and easy to maintain Not so well suited: Desktop apps -- > Doesn't really work for desktop Mobile apps --> Limited support, only works for web-based mobile apps Small user base (less than 50 users) --> Not required when there are only a few users Verified User Anonymous Read full review
Pros	Author-it No answers on this topic	Userlane Unbiased people and company. Professional team. Solution oriented team. Incentivized Verified User Anonymous Read full review
Cons	Author-it No answers on this topic	Userlane Need to Improve User level analytics Need to Improve UX/UI Need to improve reporting More option to export the analytics report ,Currently you can export in PDF. Incentivized AN Ashish Ranjan Naik Vice President of Sales Read full review
Usability	Author-it This platform is not intuitive and is not easy to use. The learning curve is steep for this platform. Also, there are lots of work arounds needed in order for basic items to be processed. We have had to pay for additional IT support and training just to be able to use our platform and has been in service for over 10 years Verified User Anonymous Read full review	Userlane Easy to use content editor, no specific knowledge needed Super fast to create interactive guides, went live within days Clean and actionable analytics, not too bloated Verified User Anonymous Read full review
Alternatives Considered	Author-it These other platforms are more dynamic and easier to use Verified User Anonymous Read full review	Userlane I haven't used any other to much extent. Incentivized Verified User Anonymous Read full review
Return on Investment	Author-it No answers on this topic	Userlane Higher conversion rate. Less support needed. Proactive communication solves the most user questions. Incentivized Verified User Anonymous Read full review
ScreenShots		Userlane Screenshots