Likelihood to Recommend Since my favorite feature is that it brings everyone together, I find it appropriate to interpret it from this perspective. The platform created for all project stakeholders to work together in real time helps increase project efficiency, reduce errors and minimize delays. It creates real-time data, analysis and reporting that will ensure increased and high project performance, which is a quantitative contribution to project management.
Read full review Legal team using this product helps the team to better access documents securely within their email app (Outlook) and the user experience to control the document is excellent and being able to make it private and isolate confidential documents during a court session is very important and iManage has met our requirements. Also, being able to access instantly from users' workstation/laptop devices is very important and iManage plugin for outlook has satisfied our Business requirements.
Read full review Pros It helps the design team carry out projects more efficiently by facilitating access to up-to-date documents It provides the opportunity to share, edit and collaborate on project documents in the cloud environment. It supports remote working and eliminates the need for employees to be together for the project or even be in the same city or country. Read full review The full text searching feature, once implemented properly, is incredibly powerful. Integrates seamlessly with Outlook to reduce the number of pieces of software you need turning at any given time. Filing is relatively quick most of the time. Read full review Cons It is a bit expensive for small construction companies or project offices, and it is more difficult to reach, especially for countries with high exchange rates such as Turkey. It cannot integrate with other non-Autodesk software we use within the company. Being dependent on the internet is a problem. Of course, I know that being cloudy requires internet, but it may be an advantage to at least keep the used files in its own memory for a while. Read full review Complicated setup. On initial installation it is cumbersome to configure on each workstation just to connect to service. Does not enforce structure. Once setting up structure, users can save outside of iManage Work and make their own files and folders under pre-configured system. Outlook is a finicky software, access to iManage Work depends on Outlook, nothing against iManage Work, but it sometimes has issues caused by the application it relies on. Read full review Support Rating We had an issue a few years ago where a plug-in of some sort which allowed the viewing of PDFs got updated and then whenever some people previewed PDFs in iManage then Outlook would crash. My outlook crashed over 20 times in a single day once. It was a pretty bad time. I know one of our information technology professionals in another office worked non-stop with iManage to get it resolved, and it seemed like they did take the issue pretty seriously.
Read full review Alternatives Considered I have viewed several other document management system software, but iManage was already installed at my company before I started working here. For us, I think this is the right solution. Companies with a smaller number of employees or smaller document collections could find some other options that might suite their needs and budget better. We definitely want an on premises solution that provides all the security, tracking, searching, and integration issues iManage offers. Many of the other solutions have adopted cloud technologies only at this point and we are not ready to consider cloud storage due for our sensitive documents at this point.
Read full review Return on Investment A bit pricey but worth it once you know how to use it. It makes any document sharing easy and seamless which is priceless. Read full review ScreenShots