Automation Anywhere vs. IBM Watson Discovery

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Automation Anywhere
Score 8.0 out of 10
N/A
Automation Anywhere, headquartered in San Jose, California, offers their robotic process automation (RPA) software.
$750
per month
IBM Watson Discovery
Score 9.0 out of 10
N/A
IBM offers Watson Discovery, a natural language processing (NLP) application with options to measure sentiment, detect entities, semantic roles, and other concepts.N/A
Pricing
Automation AnywhereIBM Watson Discovery
Editions & Modules
Cloud-Only Starter Pack
$750
per month
Advanced Pack (Cloud or On-Premises)
Contact for quote
No answers on this topic
Offerings
Pricing Offerings
Automation AnywhereIBM Watson Discovery
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Automation AnywhereIBM Watson Discovery
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Automation AnywhereIBM Watson Discovery
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User Ratings
Automation AnywhereIBM Watson Discovery
Likelihood to Recommend
8.1
(47 ratings)
9.2
(25 ratings)
Likelihood to Renew
9.7
(2 ratings)
9.1
(2 ratings)
Usability
8.0
(4 ratings)
9.1
(2 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.8
(8 ratings)
10.0
(2 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
7.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
Automation AnywhereIBM Watson Discovery
Likelihood to Recommend
Automation Anywhere
Automation Anywhere is well suited for automating repetitive or complex tasks that can be performed on a timeline such as data processing, data extraction, and file transfers. Automation Anywhere also has capabilities for integration with legacy applications and APIs to automate more complex data flows. Automation Anywhere is also ideal for automating document processing, form filling and other web activities since it has both image recognition and image-based automation capabilities.

On the other hand, Automation Anywhere is less appropriate for tasks requiring high levels of system intelligence such as machine learning or natural language processing as these require different types of technology. Additionally, if a task requires manual elements such as validations or reviews then Automation Anywhere may not be the most suitable solution either. It can be possible to set up automated validations but that might not always result in an ideal solution due to its limitations.
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IBM
Overall, IBM Watson Discovery is an amazing technology that we use with our clients to address various business problems, but the biggest challenge has always been about ingesting, analyzing, enriching, and searching huge collections of documents and allowing our end users and SMEs to be able to search for what they need to reduce the time and efforts spent daily on a manual search through various collections of documents. We have successfully managed to reduce manual work by over 80%, and now our SMEs are being used for the skills they have to gather insights rather than do manual work.
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Pros
Automation Anywhere
  • Now I easily generate the invoices and quotation generation is an easy task now. Previously it was very time consuming as we have to drag the data from the excel sheets.
  • I will praise its integration with other software that has facilitated us to make amendments in the data across those platforms.
  • Its interface is very easy and user friendly.
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IBM
  • It is an excellently fast platform with documents and the answers to queries.
  • With automation learning beneficial as it saves time.
  • When searching for a document, everything stays located and easy to find.
  • Acceptance of various documents.
  • It has a quite comfortable Technical support, always available when required.
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Cons
Automation Anywhere
  • Automation Anywhere doesn't come with easy installation, We need to install Java, IDEs and Databases in an orderly fashion which we are not able to do.
  • Automation Anywhere has no workflow design which is not making us to understand the process.
  • Automation Anywhere has no fit to size object cloning.
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IBM
  • I believe AI should be more flexible about providing data. However, it's understandable that you need to provide the details you need in a more specific and detailed way.
  • The interface could use more tweaking. Being new to the program, it was kind of hard to navigate.
  • Luckily, there was a customized feature of the dashboard that I could set up, and having something that you know where you are placed always feels familiar and comfortable.
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Likelihood to Renew
Automation Anywhere
To continue enjoying the benefits of our productivity improvements and efficiency focus.
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IBM
No answers on this topic
Usability
Automation Anywhere
On more complex use cases, Automation Anywhere requires technical background like knowledge on network protocols and database language on task creation, and even people with technical background might have some trouble in the beginning because of the product particularities on how variable manipulation works, or how to get the object cloning (a more resilient screen manipulation command) to work as intended. The scheduling of tasks on the Control Room and the autologin feature isn't intuitive as they should, so much of this works requires documentation analysis to get it done on the first time.
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IBM
IBM Watson Discovery has the best user capabilities and easily transform business decision-making portfolio. The automation system saves time used in data analysis as opposed to manual research that consumes a lot of time. The visualization across the dashboard enables my team to interpret complex data and use it to make reliable marketing decisions.
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Support Rating
Automation Anywhere
Automation Anywhere is a great tool for a low cost, fairly easily scalable, and quickly learned. The company is growing by leaps and bounds and continually pushing the automation boundaries. The problem with fast expansion is that sometimes you can grow more quickly than you can appropriately support your products. While Automation Anywhere has an excellent support structure in place, every company and situation is different, and they often struggle with why problems arise in the system and how to fix them.
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IBM
Similar to all IBM Watson and Salesforce product solutions, the overall support would be a 10/10. Their provided FAQ's help with frequently experienced issues and if still unable to figure something out, their customer service representatives are always super responsive. With instant chat functions available, it is easy to ask a quick question rather than sitting on hold.
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Online Training
Automation Anywhere
Perfect training from the online academy the software offers it for free
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IBM
No answers on this topic
Implementation Rating
Automation Anywhere
Nothing in particular
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IBM
No answers on this topic
Alternatives Considered
Automation Anywhere
Automation anywhere scores well with respect to other solutions when we look at bot implementation, bot management, and basic automation. From a security perspective as well, AA fares well as compared to other solutions. UIpath is better suited when we operate using VPN systems and integrating with homegrown solutions.
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IBM
Discovery differs from its competitors due to the better ease of implementation and the high level of natural language recognition, it is equal in integration resources such as API and workflow or process pipeline, but it loses in the price for a high volume of documents and/or research. If you own or plan to use other services from the IBM Watson family, there is no doubt that Watson discovery is your best option. Another important point is if you plan to use a cloud or on-premise service (local server or private cloud).
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Scalability
Automation Anywhere
Highly reliable once you start experiencing the results. It helps you to have a clear cut results with better productivity numbers and financial savings
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IBM
No answers on this topic
Return on Investment
Automation Anywhere
  • Customer satisfaction has increased. They are pleased with faster development and execution.
  • Cost internally for our company is heavy and the client doesn't bear the full cost for it.
  • We didn't need to train our staff a lot for this. Just a week of overview was enough to get started.
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IBM
  • We find its Enterprise plan expensive for a country of LATAM. For US or Europe based businesses, looks great.
  • A Big Data and massive queries based company would find the service expensive. Maybe a flat price plan would be helpful.
  • Have you thought in making a cheaper plan where you take the learning from your customer's data to enrich your AI tool?
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ScreenShots