Automox vs. vRealize Configuration Manager (discontinued)

Automox is well-suited, particularly for patching. We've had patches being applied from Automox for well over a year now, and I don't recall a single patch failing on Automox's side. The only failures are from machines being powered off/not on internet/ etc. It's a great product for this.

Incentivized

If you want the best compatibility with VMware products, this is it. There are other HyperVisor platforms out there, however, this software is native to VMWare. Reduces potential security threats through a unified approach to configuration management across the physical and virtual infrastructure.

Incentivized

• Shows applications installed on a specific asset
• Able to push policies and updates remotely , creating policies is easy.
• Keep track of compliant devices and when is the last time they have connected to the servers
• All the great information provided within one single device

Incentivized

• Active monitoring of Syslog and notifications based upon the matching conditions.
• Change management- Changes can be pushed to several system from one place. It also keeps the record of what changes and who made the change even if the changes has not been made through VMware vCenter Configuration Manager.
• Robust reporting feature- Enhanced filters features and report generation in excel format presents the data in readable and to the point.
• Integration with ticketing tool further ensures that changes are approved before implementation.

Incentivized

• There are some applications that updates to the wrong version causing Channel version issues, this then needs to be excluded from the policy and updated via a script.
• Certain software like NET. is not updated
• The worklet / remediation / evaluation system is not always effective, does not work all the time. Needs to be very detailed for it work.

Incentivized

• It a little cumbersome to get all features up and running.
• Takes a bit of knowledge to get to all configured and thievery setup.
• It would be great if it had a monitoring tool internally, a tool like Nagios for example.

Incentivized

This is a software that just works. Once configured its a set and forget kind of tool that keeps things up to date and alerts me if something is wrong. I was able to work through an expansion project to deploy an additional 500 devices in almost no time and create a robust self-patching environment.

Incentivized

It's great at what it does. We're able to veiw endpoints that are online in real time, and run scans on them to ensure they're still compliant. The software itself is very easy to use and set up on end points, with the main admin portal having a clean and very easy to understand set up

Incentivized

I did not need to reach out to support often but when I did the answers were relatively correct and they were answered quickly. The only thing I might "ding" their support on was their lack of understanding of OS's different from Windows and especially Linux. Other than that I was satisfied

Incentivized

Implementing Automox successfully starts with a clear strategy for organizing and grouping devices based on operating systems, environments, or business criticality. This ensures that patching and configuration policies can be applied with precision. A phased rollout approach is essential—beginning with a pilot group allows teams to test patching schedules, reboot behaviors, and custom Worklets before scaling across the organization. Leveraging Worklets from the start can significantly boost automation by enforcing security baselines and performing routine system tasks. Integration with existing SOC tools, such as SIEMs, enhances visibility and response time by correlating patch compliance with threat intelligence. Additionally, aligning patching schedules with operational downtimes minimizes disruptions, and consistent monitoring and reporting helps maintain compliance and prepare for audits. Overall, Automox offers a streamlined and effective solution, but its true value is unlocked through thoughtful planning, testing, and integration with existing IT and security workflows.

Incentivized

We felt that Automox provided us with the functionality our MSP offered, including OS and device patching, as well as remote control capabilities, but in a better and more manageable way. We also felt the usability of the tool gave us the ability to be effective in our way of working, as well as integrating with Rapid7 was a massive benefit for us.

Incentivized

• BMC TrueSight Server Automation
• VMware vCenter Configuration Manager has good reporting feature.
• The interface is very user-friendly and is simple to use.
• Multiple Platform support i.e Windows, Linux, UNIX
• Patch management and templates are easy to configure and use.

Incentivized

• We wanted to like the remote support software, but the experience was poor compared to a solution like BeyondTrust.
• Development and deployment of worklets is fast for experienced coders.
• Policy execution and reporting is fast and reliable.
• The new analytics dashboard excels at reporting Mean Time to Remediation for executive reporting purposes.

Incentivized

• Really good ROI!!! Every penny paid with a smile on my face!!!
• Ease of use, simplified GUI, evenhanded features, strong support behind it, compatibility with other products.
• Cuts time for configuration drastically.

Incentivized