Avast CloudCare vs. Untangle NG Firewall

Avast CloudCare is great when it comes to ease of installation and GUI. Working inside the web portal is pretty self-intuitive. Some of the issues revolve around computers coming up missing from the portal or from computer jumping sites.

Incentivized

Untangle is very strong in the "traditional" sense of security. That means an edge appliance that either works with an existing router or is the router itself (recommended). This approach has also been adapted well to cloud environments in order to protect virtual servers and VDI workstations. As mentioned earlier, many schools are using cloud-based filtering for their 1:1 solutions for their students. This is an area where Untangle is unable to serve. Some have used an instance of Untangle in the cloud with VPN to serve their remote needs, but it is not the same as solutions that are designed for cloud-based filtering of devices without VPN.

Incentivized

• Virus alerts
• webshield
• backup services
• threat protection

Incentivized

• Web Filtering is strong, and can also do application fingerprinting to allow Facebook, but not Facebook games. Secondly, a separate partition called a "rack" can be set up to give one subnet or group of users different web filtering policies than another. For example, teachers would get more freedom to browse the web than students at a school.
• Built-in SD-WAN connectivity as part of your license. IPSEC tunnel creation is also amazingly easy.
• Will install on any x86 hardware created in the last 5-10 years. Ram and processor requirements per user are very low.
• Reporting is phenomenal, however you can get death by details very easily.

Incentivized

• The base web portal as it is going away at the end of the year.
• Tech help is very lacking.
• Several times computers lost the AV and had to be reinstalled.

Incentivized

• The full suite can be expensive for business but will be powerful enough.
• The full suite for home or small office isn't that bad of a price but may be out of reach for most home users but remember the basics are FREE so anyone can get started with it.
• I would like to see it promoted for mid to large businesses as I think it can handle it.

Incentivized

Service renewal is in Feb 2021. We will be renewing!

I haven't used them much, but they did answer my question quickly.

Incentivized

We used to use Norton AV exclusively for all our business and home users, but it got to where it was using a lot of system resources and would slow down some computers. We selected Avast cloud care since it was a lighter weight program and provided great results as far as protection.

Incentivized

NG Firewall was much more friendly in terms of layout and ease of use, the apps section is familiar to anyone and the config while in a sort of odd order is very clearly laid out. I also appreciate Untangle's endless educational videos and the support can't be beat. Overall it was more of a complete package

Incentivized

• Avast CloudCare has stopped one of our customers for downloading a virus.
• Reporting on immediate threats so we could deal with the issue before it infected the network.
• Was alerted of an issue and was able to set a full scan on the entire network with one function.

Incentivized

• The positive is the savings in time the IT department has recouped by not having to continuously clean and maintain end point computers. Not to mention helping end user use their time more wisely by not wasting time on non-work related web activities.
• The only negative is complaints from end users about the restrictions.

Incentivized