AvePoint Confidence Platform vs. Spanning Backup

AvePoint's Confidence Platform is very well suited for all businesses, specifically those on a budget, who are looking to secure, harden, and manage their Microsoft 365 environment. Their stack includes products to migrate data, back up data, secure and maintain data, apply custom policies around data management, and get valuable insights into how your data is being used. I cannot think of a scenario where their products would not be well suited for a company, because data management is critical.

Incentivized

The only issue we have is when we remove the user from the integrated AD group we need to manually go back and remove the licensing, but there is the option to have archived accounts as well for temporary holds in case we want to disable the account in 365/AD, but need to hold on to the backups for a little longer.

Incentivized

• Unlimited cloud to cloud backup for Microsoft 365
• Manage, move & secure office 365 content
• provide internal and external users with secure , remote access to SharePoint

Incentivized

• Perpetual email and file backups.
• No limits on backup volume, capacity or file types.
• Excellent Management Console for Administrative users.
• End-user access available for self-management.
• Easy to enable and disable various accounts for backup.
• Easy to restore emails and files from one account to another.

Incentivized

• I am not confident in their Exchange migration tool, which in the past, has not been a reliable method for data migrations
• Some of the products in their stack are very complex, and without some hand holding, it can be cumbersome to set up and maintain
• I would like to see live support options, which don't seem to be available at the moment. You are forced to create a ticket, then wait until a support agent reaches out to you.

Incentivized

• Thus far, Spanning has completely fulfilled all of our backup needs, and we are completely satisfied.
• While we haven't needed technical support yet, we were told that this is conducted via email rather than via phone.

Overall, I think AvePoint's Confidence Platform, and specifically, their backup solution and data migration solution, are very user friendly, even for a novice. Their knowledge base for the products is extensive, and provides detailed instructions for almost everything you will be doing within their platform. They also have a very knowledgeable support staff, and their products are tailored to make your company more secure.

Incentivized

It was hands down, one of the easiest solutions to implement overall and has some of the best features also compared to other similar products from many SaaS backup companies. We also integrated the Dark Web monitoring too and it has helped us secure accounts we didn't know had issues, so has improved our security posture too.

Incentivized

I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.

Incentivized

It is better than Veeam since it can backup more different types of data such as Project Online and Public Folders. Setup is generally easier if support is there to help.

Incentivized

Spanning Backup for G Suite backs up Google Drive files and Unitrends is used for more VM infrastructure.

Incentivized

• Extremely positive as we are using the free version.

Incentivized

• No longer dedicating a resource to manual efforts.
• Less work and money if disaster recovery is needed compared to Salesforce.

Incentivized