AvidCX vs. CustomerSuccessBox
AvidCX vs. CustomerSuccessBox
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
AvidCX | N/A | Built exclusively for the housing industry, the vendor provides AvidCX to users so that they can understand everyone and everything that shapes their brand. With it, home industry professionals can measure, understand, and improve how their brands perform at every touchpoint. The vendor describes the platform as a 360º platform that cost-effectively measures and analyzes each step in the total brand experience. | N/A | |
CustomerSuccessBox | Mid-Size Companies (51-1,000 employees) | What is CustomerSuccessBox? An AI-powered customer success platform for B2B SaaS that provides actionable insights to drive customer success. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution that could deliver ‘proactive’ customer success. Customer Success tracks product adoption to understand customer onboarding, product adoption, usage analysis, and calculating customer health scores.… | N/A |
AvidCX | CustomerSuccessBox | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | $499 per user | ||||||||||||||
Additional Details | — | The pricing is different for the types of businesses to which CustomerSuccessBox caters to- 1. Grow- For businesses who want to start with the customer success initiative with a small success team 2. Business- For businesses with mature customer success practices and a large success team 3. Enterprise- For businesses who want to extend with the customer success initiative across a range of products and teams. For more info on pricing, checkout https://customersuccessbox.com/pricing/ | ||||||||||||||
More Pricing Information |
AvidCX | CustomerSuccessBox | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
AvidCX | CustomerSuccessBox | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Platform & Infrastructure |
| |||||||||||||||||||||
Customer Data Extraction / Integration |
| |||||||||||||||||||||
Customer Success Management |
| |||||||||||||||||||||
CSM Reporting & Analytics |
|
AvidCX | CustomerSuccessBox | |
---|---|---|
Small Businesses | Sogolytics Score 8.9 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
AvidCX | CustomerSuccessBox | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 9.5 (15 ratings) |
Usability | - (0 ratings) | 9.3 (15 ratings) |
Support Rating | - (0 ratings) | 9.3 (15 ratings) |
AvidCX | CustomerSuccessBox | |
---|---|---|
Likelihood to Recommend | Avid Ratings No answers on this topic | Customer Success Box |
Pros | Avid Ratings No answers on this topic | Customer Success Box |
Cons | Avid Ratings No answers on this topic | Customer Success Box |
Usability | Avid Ratings No answers on this topic | Customer Success Box |
Support Rating | Avid Ratings No answers on this topic | Customer Success Box |
Alternatives Considered | Avid Ratings No answers on this topic | Customer Success Box |
Return on Investment | Avid Ratings No answers on this topic | Customer Success Box |
ScreenShots | AvidCX Screenshots | CustomerSuccessBox Screenshots |