What users are saying about
3 Ratings
2 Ratings
3 Ratings
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Score 8 out of 100
2 Ratings
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Score 10 out of 100

Likelihood to Recommend

Avochato

It does really well for accessible communication with many individuals and is a great tool for quick status updates when needed. Some individuals do not do well with the idea of not communicating to a specific purpose and while that is not an issue that Avochato can manage, it is one that makes assimilation a bit more difficult.
Anonymous | TrustRadius Reviewer

Kumulos

We have promotions that we want to tell our members or a specific subset of them like they have a chance of winning a raffle. We use Kumulos to fire off the message and notification. Our members get it in their app and we can tell how many of them received it. We can also use the messages to direct them to specific web pages if we want to give them more information. We also use Kumulos to send announcements about things that are happening around the resort. Since we are located near the airport, when heads of state arrive, there are times that the roads are closed to allow them to pass. We use Kumulos to fire off notifications early enough that they know to avoid the area at a particular time. Where it doesn't do as well is when you need the notifications to be received immediately. Since the notifications pass through the Google/Apple network, it may take time to arrive. Sometimes you get it quick, sometimes you don't. So if timeliness is critical, it won't work as well. Also if you're sending to a lot of people, the rollout of the messages may take longer.
Francis de Castro | TrustRadius Reviewer

Pros

Avochato

  • Broadcasting, You can broadcast depending on tags or selecting specific contacts and even send the broadcast right away or schedule it for delivery. Once it's out you can see who received it and who responded and get your insights from that.
  • It lets you categorize your contacts with the tag feature, you can create and add as many tags as you wish and need and then go to those tags to access selected contacts and see how everything is going on a market, target, area, anything.
  • Unlimited history! A contact that you got a hold of 2 years ago through Avochato, you can still see all the calls, messages, voice mails between the company and them.
Andrea Fabiola Mujica Pereira | TrustRadius Reviewer

Kumulos

  • Very, very easy to use - yet equally powerful
  • Personalization of messages
  • Data back feeds
  • Running mobile and web campaigns in one place
  • Awesome support
Brain Lawson | TrustRadius Reviewer

Cons

Avochato

  • It was a bit clunky to figure out the scheduling function in the beginning, this could be improved
  • Removing notifications for messages that are sent out and already managed.
  • The system keeps all communication in one location, it would be helpful if the outbound messages were in one organized area and the incoming messages in a separate.
Anonymous | TrustRadius Reviewer

Kumulos

  • The UI could use a lot of improvement. It's not very intuitive.
  • Canceling of sent in-app messages can't be done through the dashboard. You have to contact support for them to do it.
  • To send the same message again, you have to recreate the whole thing instead of just resending it.
Francis de Castro | TrustRadius Reviewer

Likelihood to Renew

Avochato

No score
No answers yet
No answers on this topic

Kumulos

Kumulos 10.0
Based on 1 answer
Kumulos is doing everything we need and more. The cost is also very reasonable. It has cut down our need for SMS and has lowered our OPEX because of this. We also love the analytics that it provides and it gives us insight into the usage and engagement of our app.
Francis de Castro | TrustRadius Reviewer

Alternatives Considered

Avochato

We never tried or used any other platform
Andrea Fabiola Mujica Pereira | TrustRadius Reviewer

Kumulos

Kumulos is just much easier to install, configure, and set up. Ongoing running costs are much much lower, especially because we don't need the constant support of a developer to complete day-to-day tasks. Other systems required a lot of technical support, not just in the setup but also in the ongoing operation.
Brain Lawson | TrustRadius Reviewer

Return on Investment

Avochato

  • Great communication platform that has allowed us to speed up and communicate more effectively
Anonymous | TrustRadius Reviewer

Kumulos

  • 81% increase in customer retention
  • 27% increase in daily active users
  • Cost of the system is very low compared to tangible financial benefits it as delivered
Brain Lawson | TrustRadius Reviewer

Screenshots

Pricing Details

Avochato

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Kumulos

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

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