TrustRadius

AVOXI vs. Cisco Business Edition 6000 (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AVOXI
Score 8.0 out of 10
N/A
AVOXI is a cloud communications platform specializing in contact center and virtual number solutions, aiming to simplify how companies communicate with their customers. AVOXI provides an integrated communications experience.
$19.99
per month per user
Cisco Business Edition 6000 (discontinued)
Score 8.6 out of 10
N/A
Cisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Cisco Webex Calling.N/A
Pricing
AVOXICisco Business Edition 6000 (discontinued)
Editions & Modules
Contact
$19.99
per month per user
Engaged Enterprise
$39.99
per month per user
No answers on this topic
Offerings
Pricing Offerings
AVOXICisco Business Edition 6000 (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$24.99 one-time fee per userNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AVOXICisco Business Edition 6000 (discontinued)
Features
AVOXICisco Business Edition 6000 (discontinued)
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
AVOXI
-
Ratings
Cisco Business Edition 6000 (discontinued)
8.6
17 Ratings
7% above category average
Hosted PBX00 Ratings8.010 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings9.115 Ratings
User templates00 Ratings8.416 Ratings
Call reports00 Ratings8.34 Ratings
Directory of employee names00 Ratings9.115 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
AVOXI
-
Ratings
Cisco Business Edition 6000 (discontinued)
8.8
20 Ratings
5% above category average
Answering rules00 Ratings8.818 Ratings
Call recording00 Ratings9.115 Ratings
Call park00 Ratings8.818 Ratings
Call screening00 Ratings8.919 Ratings
Message alerts00 Ratings8.418 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
AVOXI
-
Ratings
Cisco Business Edition 6000 (discontinued)
8.7
19 Ratings
8% above category average
Video conferencing00 Ratings9.118 Ratings
Audio conferencing00 Ratings8.819 Ratings
Video screen sharing00 Ratings8.21 Ratings
Instant messaging00 Ratings8.515 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
AVOXI
-
Ratings
Cisco Business Edition 6000 (discontinued)
7.2
14 Ratings
11% below category average
Mobile app for iOS00 Ratings7.314 Ratings
Mobile app for Android00 Ratings7.113 Ratings
Best Alternatives
AVOXICisco Business Edition 6000 (discontinued)
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AVOXICisco Business Edition 6000 (discontinued)
Likelihood to Recommend
-
(0 ratings)
8.6
(20 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
9.4
(18 ratings)
User Testimonials
AVOXICisco Business Edition 6000 (discontinued)
Likelihood to Recommend
AVOXI
No answers on this topic
Discontinued Products
Cisco Business Edition 6000 (BE6000) is well suited on small and medium sites that need entry-level voice and IP telephony capabilities, together
with powerful, easy-to-use collaboration tools. However , if a single user interface or VMware servers are deal breakers for you, I suggest another call system will likely be a better fit.
Jorge E. Cantillo C. | TrustRadius Reviewer
Jorge E. Cantillo C.
Network Consulting Engineer
Read full review
Pros
AVOXI
No answers on this topic
Discontinued Products
  • provides phone support for many models of phones and conferencing devices
  • provides full telephony support for pretty much any phone requirement including call centre options
  • 911 service dialing options and tracking
  • bundle pricing on voice, phone and server licensing
Verified User
Anonymous
Read full review
Cons
AVOXI
No answers on this topic
Discontinued Products
  • Include tools for inter-cluster migration, currently these are provided by 3rd parties
  • Improve the software upgrade process by automating the pre-upgrade and post-upgrade checks
Verified User
Anonymous
Read full review
Likelihood to Renew
AVOXI
No answers on this topic
Discontinued Products
Happy with Cisco Business Edition 6000 (BE6000); works great for us and costs to maintain it are well in hand. it also fits our current and future requirements going forward.
Verified User
Anonymous
Read full review
Usability
AVOXI
No answers on this topic
Discontinued Products
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Oleksandr Tsapenko | TrustRadius Reviewer
Oleksandr Tsapenko
Business Development Manager/Product manager
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Support Rating
AVOXI
No answers on this topic
Discontinued Products
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
Pratham Radadiya | TrustRadius Reviewer
Pratham Radadiya
Full Stack Engineer
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Alternatives Considered
AVOXI
No answers on this topic
Discontinued Products
Both Mitel and [Cisco Business Edition 6000 (BE6000)] allow the benefit of virtualization. If desired you could have an entirely virtual system. Cisco handles the virtualization a little better, however Mitel MiCollab is easier to integrate presence and calls. Cisco underlying architecture seems to be a little more stable, Mitel seems to be a little more user friendly. There are pros and cons and both are good solutions.
Steve Davis | TrustRadius Reviewer
Steve Davis
Solutions Architect
Read full review
Return on Investment
AVOXI
No answers on this topic
Discontinued Products
  • Been easy to scale as our business has grown and from acquisitions
  • Been pretty easy to maintain the software and upgrade it over its lifetime to date
  • Software and license renewals are pretty straight forward
  • Adding newer model hardware to the system is pretty straight forward
Verified User
Anonymous
Read full review
ScreenShots