Item: Cisco Business Edition 6000 (discontinued)
Rating: 9
Author: Jorge E. Cantillo C.

Use Cases and Deployment Scope

Cisco BE6000 is used in my organization to address our collaboration Deployment. The BE6000M supports 1000 users, 1200 devices, and 100 contact center agents. BE6000M is ideal for medium-scale deployment, but also there are other BE that support it, such as BE6000H and BE6000S, that are set for medium and small deployments.

Pros and Cons

Call Control.
Messaging - Cisco Unity Connection.
IM and Presence with Cisco Jabber.

Cisco subscription package can be costly.
Updates take a lot of time.
Preconfigured RAID.

Return on Investment

ATA support.
Free calls between sites.
Security for voice/video calls.

Support Rating

I have never contacted Cisco TAC to support my BE6K.

Key Insights

Do you think Cisco Business Edition 6000 (discontinued) delivers good value for the price?

Yes

Are you happy with Cisco Business Edition 6000 (discontinued)'s feature set?

Yes

Did Cisco Business Edition 6000 (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Cisco Business Edition 6000 (discontinued) go as expected?

Yes

Would you buy Cisco Business Edition 6000 (discontinued) again?

Yes

Other Software Used

Cisco 1000 Series Integrated Services Routers (ISR 1000), Cisco 4000 Series Integrated Services Routers (ISR 4000), Cisco UCS X-Series

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000) is well suited on small and medium sites that need entry-level voice and IP telephony capabilities, together
with powerful, easy-to-use collaboration tools. However , if a single user interface or VMware servers are deal breakers for you, I suggest another call system will likely be a better fit.

B6K - A high audio quality System.

Software Version

Overall Satisfaction with Cisco Business Edition 6000 (BE6000)