Cisco Business Edition 6000 (BE6000) for SMB
December 07, 2022
Cisco Business Edition 6000 (BE6000) for SMB
Score 8 out of 10
Vetted Review
Verified User
Software Version
6000H
Overall Satisfaction with Cisco Business Edition 6000 (BE6000)
We use the Cisco Business Edition 6000 (BE6000) in our organization to provide VOIP phone services to all internal staff. Phones are located in several offices scattered across our WAN network and in many geographic locations in Canada. The list of services this system runs include: call manager, unity (voicemail), instant messaging and presence, expressway, paging, voice call recording and phone deployment services.
- provides phone support for many models of phones and conferencing devices
- provides full telephony support for pretty much any phone requirement including call centre options
- 911 service dialing options and tracking
- bundle pricing on voice, phone and server licensing
- requirements gathering is complex and requires cisco sales to help
- administration and support is very technical and complex
- out of box setup and time consuming and difficult
- systems integration is very complex and requires specific skills
- Been easy to scale as our business has grown and from acquisitions
- Been pretty easy to maintain the software and upgrade it over its lifetime to date
- Software and license renewals are pretty straight forward
- Adding newer model hardware to the system is pretty straight forward
I have also managed more than one older POTS based phone systems. All of them were more complicated and technically difficult to manage day-to-day. Cisco Business Edition 6000 (BE6000) makes this as easy as it can. But does come with a steep learning curve to get administration, licensing, and support well in hand. You need someone with good IT skills to manage this. As Cisco Business Edition 6000 (BE6000) releases new updates to this software it is getting a bit easier to manage along with new additional options and capabilities
Do you think Cisco Business Edition 6000 (discontinued) delivers good value for the price?
Yes
Are you happy with Cisco Business Edition 6000 (discontinued)'s feature set?
Yes
Did Cisco Business Edition 6000 (discontinued) live up to sales and marketing promises?
Yes
Did implementation of Cisco Business Edition 6000 (discontinued) go as expected?
Yes
Would you buy Cisco Business Edition 6000 (discontinued) again?
Yes
Cisco Business Edition 6000 (discontinued) Feature Ratings
Using Cisco Business Edition 6000 (BE6000)
170 - All business units use our VOIP phone system. Everything from admin, accounting, marketing, executive, IT, operations, engineering, HR, and legal.We implemented Cisco Business Edition 6000 (BE6000) to facilitate all calling options in our organization. It has and continues to meet our needs for all staff. We have added features to the system over the years and it's been very success in doing what we needed and were promoted.
4 - We have one Cisco Business Edition 6000 (BE6000) certified voice and network expert and 3 systems administrators. this provides enough coverage to split up tasks, administration, and support services on a day-to-day basis.
- 911 services
- internal calling
- video conferencing and staff meetings
- webex meetings
- voice mail for external call ins to email
- call voice recording
- webex meeting integration
- webex to exchange calendar meeting integration
- webex to Cisco Jabber integration
- Nothing that we know of