All in one Phone System you will ever need.
January 04, 2022

All in one Phone System you will ever need.

Pratham Radadiya | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

6000H

Overall Satisfaction with Cisco Business Edition 6000 (BE6000)

The Cisco Business Edition 6000 comes with a comprehensive set of collaboration technologies, including premium voice, video, messaging, instant messaging and presence, conferencing, video conferencing, and more. You may choose tools based on your company's needs, which can increase productivity and build customer connections.
  • Saves a ton on communication bill.
  • Pre installed software for ready to use.
  • Implementation is very easy well.
  • Learning all the features consume a lot of time.
  • Cisco should also provide for understanding of technology in depth.
  • The pricing are high and worth for small organization as well.
  • Updates take very long time.
  • It is very easy to use and user friendly.
  • Overall, it has the best functionality one can ask for.
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.

Do you think Cisco Business Edition 6000 (discontinued) delivers good value for the price?

Not sure

Are you happy with Cisco Business Edition 6000 (discontinued)'s feature set?

Yes

Did Cisco Business Edition 6000 (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Cisco Business Edition 6000 (discontinued) go as expected?

Yes

Would you buy Cisco Business Edition 6000 (discontinued) again?

Yes

The many features and functions are simple to grasp, and customer service is always quick and helpful. It is Ideal for a big contact center with 50 or more workers taking calls. With this arrangement, which includes telephone gear on each workstation, you'll have a clearer and better connection no matter where you are. It has a consistent connection, resulting in better call quality with each client engagement.

Cisco Business Edition 6000 (discontinued) Feature Ratings

Hosted PBX
8
Multi-level Interactive Voice Response (IVR)
9
User templates
7
Answering rules
8
Call recording
6
Call park
7
Call screening
7
Message alerts
9
Audio conferencing
9
Instant messaging
6