Awaken Intelligence vs. Demodesk

With a diverse or complex use of calls to guide or promote our product to end user, the need to share best practices / promote them, and to guide the agent towards the conversation (stress-free) is important. That's where Awaken Intelligence can help most. Cost-effectiveness of this solution may come into question with businesses that outsource or simplify too much their customer center roles

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Demodesk is perfect for sales and marketing professionals, particularly in the technology & software space. Instead of screen sharing a demonstration, you can use their platform. This causes many fewer issues with lagging, poor internet connection, etc., which causes a much smoother demonstration of the software. It is great for marketing as well as being able to incorporate branding and improving consistency in the appearance of sales meetings.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Allows attendees to work on the same screen without downloading anything.
• No downloads or lags in the software.
• Clean interface.
• Ability to record sessions.
• Interactive screen-sharing.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Interface
• Aesthetics
• Pricing Model

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The recording space in the cloud and the virtual display is something Microsoft Teams is missing. As per my personal experience, Demodesk is much more faster than other conference tools. Also, it's more reliable when the internet connection is low or not good. The lag rate is a lot less, which makes this tool a differentiator.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Demodesk has helped to improve sales by 15%.
• Demodesk help to be hands on with out customers and had reduced churn significantly.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info