AWS Data Exchange vs. Zapier

AWS Data Exchange fits best for scenarios where you have datasets that you would like to sell and you want to deliver it to anyone who would like to purchase it. It really beats having to set up downloads via your own website or portal. However, it can get complicated to manage if you're trying to deliver a dataset a client has already paid for.

Incentivized

If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.

Incentivized

• Simplified data delivery
• Ability to create any amount of data products
• Ability to integrate payment plans with data products
• Tracking data downloads and users
• Integration with other AWS data services

Incentivized

• Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
• Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
• Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
• Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.

Incentivized

• Integration with more data sources
• Ability to deliver data to clients without AWS accounts
• Inclusion of direct data downloads in addition to asynchronous methods

Incentivized

• Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
• Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
• Communication when support is actually needed basically doesn't happen

Incentivized

There have been a lot of problems with ADX. First, the entire system is incredibly clunky from beginning to end.First, by AWS's own admission they're missing a lot of "tablestakes functionality" like the ability to see who is coming to your pages, more flexibility to edit and update your listings, the ability to create a storefront or catalog that actually tries to sell your products. All-in-all you're flying completely blind with AWS. In our convos with other sellers we strongly believe very little organic traffic is flowing through the AWS exchange. For the headache, it's not worth the time or the effort. It's very difficult to market or sell your products.We've also had a number of simple UX bugs where they just don't accurately reflect the attributes of your product. For instance for an S3 bucket they had "+metered costs" displayed to one of our buyers in the price. This of course caused a lot of confusion. They also misrepresented the historical revisions that were available in our product sets because of another UX bug. It's difficult to know what other things in the UX are also broken and incongruent.We also did have a purchase, but the seller is completely at their whim at providing you fake emails, fake company names, fake use cases because AWS hasn't thought through simple workflows like "why even have subscription confirmation if I can fake literally everything about a subscription request." So as a result we're now in an endless, timewasting, unhelpful thread with AWS support trying to get payment. They're confused of what to do and we feel completely lost.Lastly, the AWS team has been abysmal in addressing our concerns. Conversations with them result in a laundry list of excuses of why simple functionalities are so hard (including just having accurate documentation). It was a very frustrating and unproductive call. Our objective of our call was to help us see that ADX is a well-resourced and well-visioned product. Ultimately they couldn't clearly articulate who they built the exchange for both on the seller side and the buyer side.Don't waste your time. This is at best a very foggy experiment. Look at other sellers, they have a lot of free pages to try to get attention, but then have smart tactics to divert transactions away from the ADX. Ultimately, smart move. Why give 8-10% of your cut to a product that is basically bare-bones infrastructure.

Zapier is now very much an integral part of our business and we could not operate without it!

Incentivized

The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).

Incentivized

Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.

Incentivized

We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working with API calls (not just webhooks), complex multi-step integrations with Routing/parsing/etc, and large volume integrations. Integromat is perfect for these use cases, but doesn’t provide the simplicity and account scalability that Zapier offers.

Incentivized

• Reduced time to publish datasets for sale by more than 80%
• Increased net profit from dataset sales by ~10%
• Reduced data delivery time to clients by 15%

Incentivized

• It has saved me the money in hiring an administrative assistant
• It also saved me the time it took to do these tasks
• It also allowed me to automate things that increased my lead generation
• It also allowed me to automate several processes

Incentivized