Zapier

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Zapier
Score 8.9 out of 10
N/A
The Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.
$29.99
per month 750 tasks per month
Pricing
Zapier
Editions & Modules
Starter
$29.99
per month 750 tasks per month
Professional
$73.50
per month 2k tasks per month
Team
$103.50
per month 2k tasks per month
Company
Contact Sales
Offerings
Pricing Offerings
Zapier
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details33% discount for annual pricing.
More Pricing Information
Community Pulse
Zapier
Considered Both Products
Zapier
Chose Zapier
We selected Zapier because of its reputation. That was a mistake. There are many other platforms that do the same job for considerably less money.
Chose Zapier
I personally chose it for the wide variety of integrations it has. I can connect to any app I need to use. Also, they are always adding new ones. The ease of use is an important factor for me and its simple and fast interface. For the use that I give it, it seems to me that the …
Chose Zapier
Zapier is pretty much easier to use unlike other paid CRM tools available in the market. Its intuitive user interface and free trial make it easier to switch to it. Its free plan of 100 tasks per month also helps small businesses who can't afford to buy high-price tools.
Chose Zapier
  • Zapier is a much more mature platform with much more software that you can integrate into and they add to their portfolio every month
  • Zapier has more functions for each software they connect
  • Zapier has their own services that are very useful
Chose Zapier
In case of IFTTT at the very begining you could use any of them to solve the same problem but with the time IFTTT became more hardware automation and Zapier more software services automation so eventually I end up moving 100% to Zapier and I still think IFTTT has its own use …
Chose Zapier
We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working …
Chose Zapier
Similar--free and paid accounts, both suitable for small businesses and sole proprietors. Similar apps also allow you to set up workflows so when a specific action is taken, a followup action is then taken. Works wonderfully and really helps save time on a day-to-day basis. It …
Chose Zapier
Zapier fills in for some of the features that are missing from Google Forms. Using them both is the best option for us.
Chose Zapier
Zapier is the best option for users with no coding experience, it has a very simple and welcoming interface that leads you directly to your goal. Also, there are useful articles and forums that help you navigate through the system. Also, there is great customer service in case …
Chose Zapier
I’ve used the free version of Hootsuite. I think this program is a more robust program once you pay for its features. Zapier is still better as a free version. So if you are looking to round out your digital presence with little investment go with Zapier. If you’re trying to …
Chose Zapier
Zapier seemed better positioned to do what we need to do from a business perspective. I may be wrong but IFTTT seemed more personal/home use.
Chose Zapier
There is not really any other product out there that compares to Zapier. It is one of the best products for automation and it can be used with ease.
Chose Zapier
I am currently using Zapier and it became for us a must have tool that make us win a lot of time .
Chose Zapier
We started out very quickly with Zapier, and it worked very well for us an organization, and have simply scaled on that specific platform. While we have used and tested some others, we decided at the end to stay with Zapier due to the extent of adoption across the …
Chose Zapier
Zapier is by far the best of any services like that I've seen. I really do recommend it to every small business I know!
Chose Zapier
IFTTT is much more open and extensible but doesn't come with nearly the amount of pre-baked integrations and pre-built workflows that Zapier does. When we first used Zapier years ago, IFTTT was more of a hobbyist/tinkerer platform and not primarily aimed at the enterprise …
Chose Zapier
We never tried anything else, this was first and we were satisfied because of the great integration that it has with the software that we are using. It is cost-effective and worked immediately so we did not need to search for any other program. It is a great investment for us.
Chose Zapier
Zapier is the biggest name and game in town. I didn't really go shop elsewhere, and once I started using it, there was no going to others for the things that it does. It was simple enough and inexpensive enough that I just don't have a good incentive to try other solutions out …
Top Pros
Top Cons
Features
Zapier
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Zapier
7.4
101 Ratings
10% below category average
Pre-built connectors6.898 Ratings
Connector modification7.186 Ratings
Support for real-time and batch integration9.186 Ratings
Data quality services7.166 Ratings
Data security features7.565 Ratings
Monitoring console6.574 Ratings
Best Alternatives
Zapier
Small Businesses
Make
Make
Score 9.2 out of 10
Medium-sized Companies
UiPath Integration Service
UiPath Integration Service
Score 5.4 out of 10
Enterprises
SAP Integration Suite
SAP Integration Suite
Score 8.7 out of 10
All AlternativesView all alternatives
User Ratings
Zapier
Likelihood to Recommend
4.5
(106 ratings)
Likelihood to Renew
10.0
(1 ratings)
Usability
10.0
(5 ratings)
Support Rating
1.0
(10 ratings)
User Testimonials
Zapier
Likelihood to Recommend
Zapier
Zapier is perfect for simple integrations and setting up generally low-volume accounts that require very little configuration and maintenance. For a distributed structure where a client/outside party is responsible for billing, it’s easy to create an account, put them on a low-cost plan, configure a simple integration and teach them how to alter the setup. Its webhook-based setup is perfect for many simple use cases and there’s no reason to use a more complex or expensive solution.
However, if you have integrations that are increasingly complex (involve parsing, multiple non-linear steps, the integration of non-native APIs), significant in overall volume/data or require additional features (time delays for API limits), Zapier likely isn’t your best choice. Other integration platforms offer higher levels of customization and capability, though they’re typically significantly more complex and expensive.
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Pros
Zapier
  • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
  • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
  • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
  • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
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Cons
Zapier
  • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
  • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
  • Communication when support is actually needed basically doesn't happen
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Likelihood to Renew
Zapier
Zapier is now very much an integral part of our business and we could not operate without it!
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Usability
Zapier
Zapier is very user-friendly. They walk you through each step of the zap-building process in an orderly and easy to understand way. Each step of the zap is tested before moving onto the next step. For simple zaps, you can have them up and running within minutes. For more complicated zaps, it may take some experimentation, but Zapier is there to help you troubleshoot.
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Support Rating
Zapier
Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
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Alternatives Considered
Zapier
  • Zapier is a much more mature platform with much more software that you can integrate into and they add to their portfolio every month
  • Zapier has more functions for each software they connect
  • Zapier has their own services that are very useful
  • They have so many existing work flows that you can easily add
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Return on Investment
Zapier
  • It saves us hours of time every week being able to connect services automatically.
  • It enables automations to happen that would not otherwise be possible at all.
  • It allows us to choose other software for specific purposes without the limitations of only the built-in connectivity.
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