Zapier Helps Automate Basic Business Workflows to Save Time.
October 10, 2024

Zapier Helps Automate Basic Business Workflows to Save Time.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Company

Overall Satisfaction with Zapier

We currently use Zapier to automate workflows between different business apps (Asana, Slack, Google Sheets, Google Forms, Guru, etc.). Our engineering team also uses it for some data-related workflows, like extracting files from emails. Our primary users are our Data Strategy & Analytics team, but we also have internal teams (like Marketing) that use it for internal workflows as well.

Pros

  • Automate workflows between business apps.
  • No-code setup makes it easy for end user.
  • Flexibility with app connections and actions.

Cons

  • Error messages are sometimes unclear when Zaps have errors.
  • Testing within more of a dummy/staging environment would be helpful.
  • Time-savings: Some of our Zaps have cut down hours & hours of manual work.
  • Standardization / Consistency: Automated Zaps have enabled the standardization of certain processes.
The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).

Do you think Zapier delivers good value for the price?

Yes

Are you happy with Zapier's feature set?

Yes

Did Zapier live up to sales and marketing promises?

Yes

Did implementation of Zapier go as expected?

Yes

Would you buy Zapier again?

Yes

The interface is so easy to use—as long as you have a general idea of what you want to automate, Zapier makes it easy to set up the actual workflow. It's extremely clear within the Zap builder what steps you can take and what fields are available, and all of the built-in Zap features (like Formatter, Paths, Scheduler, etc.) are extremely helpful for building a really custom automated workflow.

Zapier Feature Ratings

Cloud Data Integration
7.8
Pre-built connectors
8
Connector modification
6
Support for real-time and batch integration
Not Rated
Data quality services
9
Data security features
9
Monitoring console
7

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