Zapier is fantastic--I really love it!
April 29, 2021

Zapier is fantastic--I really love it!

Malessa Brisbane | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zapier

We use Zapier in our business to help our different apps/systems talk to each other. We were previously manually creating copies of records from one system to the other, copying and pasting data, and, as you can imagine, it was not only time consuming and tedious but error prone. We now use Zapier to move records between systems and keep their info synchronized. It also does things like automatic CRM updates and calendar entries for us.


  • Seems to have widest range of integrations compared to other vendors
  • Very clear and easy to use, from set up to testing and running


  • Some times the interface seems a little slow to load
  • Requires plugin for WooC integration that needs an admin login and password--would be better if just tapped directly into the API like other platforms can
  • Sometimes (though rarely) processes are delayed, which can interfere with business processes
  • Saved us a lot of time on tedious, repetitive tasks
  • Huge reduction in data entry errors when copying records between systems
  • Better quality records
  • Business processes get completed faster because many steps are automated
I found Zapier easier to use, and it had more integrations for the apps that I use.

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Process Street, Google Workspace (formerly G Suite), Streak
Zapier is excellent for helping apps automatically talk to each other. It allows you to create a more unanimous business system, pulling in the strengths of multiple specialist apps into a customized system for your business. And it's a huge time saver and error reducer!

Zapier Feature Ratings

Pre-built connectors
Connector modification
Support for real-time and batch integration
Data quality services
Data security features
Monitoring console

Using Zapier

1 - Business improvement
1 - Tech-savvy, experience with SAAS web apps
  • Moving data accurately between systems
  • Automating tedious tasks
  • Further automate some current manual business process
Zapier is now very much an integral part of our business and we could not operate without it!


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