What users are saying about
Top Rated
309 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 309 reviews and ratings
159 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 159 reviews and ratings
Feature Set Ratings
- AWS Lambda ranks higher in 1 feature set: Platform-as-a-Service
Platform-as-a-Service
8.6
AWS Lambda
86%

7.5
Heroku Platform
75%
AWS Lambda ranks higher in 10/11 features
AWS Lambda ranks higher in 10/11 features
Ease of building user interfaces
7.9
79%
24 Ratings

7.9
79%
27 Ratings
Scalability
9.3
93%
48 Ratings

6.9
69%
44 Ratings
Platform management overhead
8.7
87%
44 Ratings

8.1
81%
43 Ratings
Workflow engine capability
8.6
86%
40 Ratings

7.0
70%
29 Ratings
Platform access control
8.1
81%
43 Ratings

6.0
60%
43 Ratings
Services-enabled integration
8.9
89%
47 Ratings

6.8
68%
42 Ratings
Development environment creation
8.5
85%
42 Ratings

8.7
87%
39 Ratings
Development environment replication
8.5
85%
40 Ratings

8.0
80%
38 Ratings
Issue monitoring and notification
8.6
86%
44 Ratings

7.5
75%
42 Ratings
Issue recovery
8.6
86%
36 Ratings

7.7
77%
39 Ratings
Upgrades and platform fixes
9.0
90%
37 Ratings

8.0
80%
44 Ratings
Attribute Ratings
- AWS Lambda is rated higher in 1 area: Likelihood to Recommend
- Heroku Platform is rated higher in 2 areas: Usability, Support Rating
Likelihood to Recommend
8.9
AWS Lambda
89%
48 Ratings

6.7
Heroku Platform
67%
48 Ratings
Likelihood to Renew
AWS Lambda
N/A
0 Ratings

9.5
Heroku Platform
95%
6 Ratings
Usability
9.0
AWS Lambda
90%
13 Ratings

9.2
Heroku Platform
92%
17 Ratings
Availability
AWS Lambda
N/A
0 Ratings

8.0
Heroku Platform
80%
2 Ratings
Performance
AWS Lambda
N/A
0 Ratings

9.0
Heroku Platform
90%
2 Ratings
Support Rating
8.6
AWS Lambda
86%
33 Ratings

8.7
Heroku Platform
87%
38 Ratings
Online Training
AWS Lambda
N/A
0 Ratings

6.0
Heroku Platform
60%
1 Rating
Implementation Rating
AWS Lambda
N/A
0 Ratings

9.0
Heroku Platform
90%
6 Ratings
Likelihood to Recommend
AWS Lambda
[AWS Lambda] is very well suited for the projects that doesn't have any infra but needs it where short running processes are required. But if your application need to run continuously than this might not be the very apt tool for you.
Data Analyst
PaytmFinancial Services, 5001-10,000 employees
Heroku Platform
Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.

Verified User
C-Level Executive in Corporate
Financial Services Company, 11-50 employeesPros
AWS Lambda
- Lambda provides multiple methods for triggering functions, this includes AWS resources and services and external triggers like APIs and CLI calls.
- The compute provided my Lambda is largely hands off for operations teams. Once the function is deployed, the management overhead is minimal since there are no servers to maintain.
- Lambda's pricing can be very cost effective given that users are only charged for the time the function runs and associated costs like network or storage if those are used. A function that executes quickly and is not called often can cost next to nothing.
Senior Systems Reliability Engineer
The Walt Disney CompanyEntertainment, 10,001+ employees
Heroku Platform
- Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
- The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
- Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.

Verified User
C-Level Executive in Other
Consumer Services Company, 1-10 employeesCons
AWS Lambda
- Putting a significant portion of your codebase into AWS Lambda and taking advantage of the high level of integration with other AWS services comes with the risk of vendor lock-in.
- While the AWS Lambda environment is "not your problem," it's also not at your disposal to extend or modify, nor does it preserve state between function executions.
- AWS Lambda functions are subject to strict time limitations, and will be aborted if they exceed five minutes of execution time. This can be a problem for some longer-running tasks that are otherwise well-suited to serverless delivery.
Technical Project Manager
California State University, NorthridgeEducation Management, 1001-5000 employees
Heroku Platform
- Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
- Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
- Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
Co-Creator
Flights MachineLeisure, Travel & Tourism, 1-10 employees
Pricing Details
AWS Lambda
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$2.1e-9 Per 1 ms
AWS Lambda Editions & Modules
Edition
128 MB | $0.00000000211 |
---|---|
1024 MB | $0.00000001671 |
10240 MB | $0.00000016671 |
- Per 1 ms
Additional Pricing Details
—Heroku Platform
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$85 per month
Heroku Platform Editions & Modules
Edition
Production | $25.001 |
---|---|
Advanced | $250.001 |
- per month
Additional Pricing Details
—Likelihood to Renew
AWS Lambda
No score
No answers yet
No answers on this topic
Heroku Platform
Heroku Platform 9.5
Based on 6 answers
Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.
Software Engineer
ShiptInternet, 51-200 employees
Usability
AWS Lambda
AWS Lambda 9.0
Based on 13 answers
I give it a seven is usability because it's AWS. Their UI's are always clunkier than the competition and their documentation is rather cumbersome. There's SO MUCH to dig through and it's a gamble if you actually end up finding the corresponding info if it will actually help. Like I said before, going to google with a specific problem is likely a better route because AWS is quite ubiquitous and chances are you're not the first to encounter the problem. That being said, using SAM (Serverless application model) and it's SAM Local environment makes running local instances of your Lambdas in dev environments painless and quite fun. Using Nodejs + Lambda + SAM Local + VS Code debugger = AWESOME.

Verified User
Engineer in Research & Development
Fund-Raising Company, 1-10 employeesHeroku Platform
Heroku Platform 9.2
Based on 17 answers
Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for?The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
Chief Technology Officer
TrustRadiusComputer Software, 1-10 employees
Reliability and Availability
AWS Lambda
No score
No answers yet
No answers on this topic
Heroku Platform
Heroku Platform 8.0
Based on 2 answers
Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
Chief Technology Officer
TrustRadiusComputer Software, 1-10 employees
Performance
AWS Lambda
No score
No answers yet
No answers on this topic
Heroku Platform
Heroku Platform 9.0
Based on 2 answers
The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
Chief Technology Officer
TrustRadiusComputer Software, 1-10 employees
Support Rating
AWS Lambda
AWS Lambda 8.6
Based on 33 answers
I have not needed support for AWS Lambda, since it is already using Python, which has resources all over the internet. AWS blog posts have information about how to install some libraries, which is necessary for some more complex operations, but this is available online and didn't require specific customer support for.

Verified User
Engineer in Engineering
Internet Company, 51-200 employeesHeroku Platform
Heroku Platform 8.7
Based on 38 answers
I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.

Verified User
Engineer in Engineering
Information Technology and Services Company, 1-10 employeesImplementation Rating
AWS Lambda
No score
No answers yet
No answers on this topic
Heroku Platform
Heroku Platform 9.0
Based on 6 answers
Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.
Backend Engineer
DoistInternet, 11-50 employees
Alternatives Considered
AWS Lambda
Azure Functions is another product that provides lambda functionality, but the documentation for some of Azure's products is quite hard to read. Additionally, AWS Lambda was one of the first cloud computing products on a large cloud service that implemented lambda functions, so they have had the most time to develop the product, increase the quality of service, and extend functionality to more languages. Amazon, by far, has the best service for Lambda that I know.
Co-Founder/CEO
aspace, Inc.Computer Software, 1-10 employees
Heroku Platform
Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.
Web & Mobile Developer
Bluefire ProductionsComputer Software, 11-50 employees
Return on Investment
AWS Lambda
- I was able to perform a lot of processing on data delivered from my website and little or no cost. This was a big plus to me.
- Programming AWS Lambda is quite easy once you understand the time limits to the functions.
- AWS Lambda has really good integration with the AWS S3 storage system. This a very good method of delivering data to be processed and a good place to pick it up after processing.

Verified User
Employee in Information Technology
Research Company, 1001-5000 employeesHeroku Platform
- It has been critical in seamlessly operating our platform with runs all of our programs.
- It has been impressive with its ability to scale quickly which results in the growth of our work.
- It allows for tracking of different features which allows for quick problem solving which saves us time.
Director, Illinois Science & Technology Coalition
Illinois Science and Technology CoalitionEducation Management, 1-10 employees