Axcient x360Cloud vs. Rewind Backups

We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.

Incentivized

If your business (or your clients) use QBO using Rewind is an absolute no-brainer in my book. For a modest monthly cost (less than $10 per month per QBO file) you get cheap insurance against losing data and having to spend endless hours re-creating everything. When we use QB Desktop we back up the client QB files for the same reason. Now that things are increasingly moving to QBO we have the same option through Rewind.

Incentivized

• Service Options
• Bring your own hardware
• pricing was some of the most competitive

Incentivized

• I like that it has an organized and very simple-to-use user interface, with a very striking and colorful appearance.
• The one that allows you to make backup copies in an automated way, leaving aside the long manual process and its wait.
• The one that grants an incredible rewind function that differentiates it from the rest and gives the advantage of reestablishing any unwanted step or change that is not to our liking.
• The one that is a software that not only covers the creation of backup copies but also provides the protection of these thanks to its encryption.

Incentivized

• Improvements in ticket resolution
• Improvements in website/portal functionality

• The interface is a bit slow; it would be nice to have something much more interactive and visually appealing. Not only that, but platform loading times in general can be slow. However, making copies or rewinds flows daily.

Incentivized

The performance and GUI for the previous products were inferior to Axcient's x360Cloud. The price was comparable but we were spending too much time trying to maintain and improve the product which was costing us time in productivity. The feature set was also not as good as what x360Cloud is providing.

Incentivized

Trello only has manual backup options, which only save raw data in the form of spreadsheet exports--which would be a nightmare to rebuild into new boards! Other Trello backup options were similar. Rewind is the only one I've found that can recover the boards as they were at specific moments in time (i.e. right before losing data).

Incentivized

• Competitive pricing for MSP's
• Client support was top notch and they insured we were able to implement quickly
• Agent deployment was simple and smoth

Incentivized

• I feel a lot more liberated to experiment with different page layouts and styles without worrying about causing any damage to the shop.
• With the ability to rewind and restore to a previous backup, we have more peace of mind while experimenting with new functionality.
• I don't have to worry about remembering to back up because it does it for me on a regular basis.

Incentivized