Axero vs. Interact Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axero
Score 9.2 out of 10
N/A
Axero's Communifire is an Enterprise Social and Collaboration platform. Used internally, it connects employees, key customers and partners to pursue shared goals. Used to build an online community, it puts the emphasis on working together, not just meeting socially. The platform, designed to encourage the spread and expansion of ideas is suited for organizations that want their community to not only get connected but also feel they are getting things done.
$49
per month
Interact Software
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Interact is enterprise-grade intranet software, used to inform and connect employees. It features a CMS used to publish and measure multichannel content to reach every employee, and an AI recommendation engine which learns over time to help employees find this content. Interact states its out-of-the-box pulse survey system achieves up to 80% participation helping organizations measure feedback. Iteract has operated for 15 years, and states they have worked with Levi’s,…N/A
Pricing
AxeroInteract Software
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AxeroInteract Software
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsAxero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.
More Pricing Information
Best Alternatives
AxeroInteract Software
Small Businesses
Concrete CMS
Concrete CMS
Score 9.2 out of 10
Concrete CMS
Concrete CMS
Score 9.2 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AxeroInteract Software
Likelihood to Recommend
9.0
(7 ratings)
9.0
(2 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
Implementation Rating
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
AxeroInteract Software
Likelihood to Recommend
Axero Solutions
Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Read full review
Interact Software
Great for social media quizzes, shopping guides, lead qualification, progressive profiling, and any application where asking a series of questions can be used to gain a better understanding of customers and contacts.
Read full review
Pros
Axero Solutions
  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
Read full review
Interact Software
  • The system was particularly useful during the coronavirus pandemic as it helped foster communication between colleagues and allowed us to create various fun and interactive morale-boosting activities.
  • The service desk is responsive and Interact is quick to point out any service issues.
Read full review
Cons
Axero Solutions
  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
Read full review
Interact Software
  • Payment steps
  • Pipedrive integration
  • Google tag manager integration
Read full review
Likelihood to Renew
Axero Solutions
Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
Read full review
Interact Software
No answers on this topic
Usability
Axero Solutions
This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
Read full review
Interact Software
No answers on this topic
Reliability and Availability
Axero Solutions
Never any problems. Quite impressed
Read full review
Interact Software
No answers on this topic
Performance
Axero Solutions
Works in real time.
Read full review
Interact Software
No answers on this topic
Support Rating
Axero Solutions
I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
Read full review
Interact Software
No answers on this topic
Implementation Rating
Axero Solutions
I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
Read full review
Interact Software
No answers on this topic
Alternatives Considered
Axero Solutions
We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
Read full review
Interact Software
Interact is great for basic integrated quizzes and forms. The other tools are much more robust in terms of mobile friendliness, integrated payment steps, file upload, Google Tag Manager integration (track and segment via your favorite marketing automation platform), etc. Typeform is a much more robust platform.
Read full review
Return on Investment
Axero Solutions
  • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
Read full review
Interact Software
  • In my very particular opinion, we can say that this tool has not generated any negative aspect for us, so we are comfortable.
Read full review
ScreenShots

Axero Screenshots

Screenshot of Mobile intranetScreenshot of Knowledge managementScreenshot of Recognition

Interact Software Screenshots

Screenshot of an example homepageScreenshot of the Mobile experienceScreenshot of the Mobile Social app