66 Ratings
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Score 8.4 out of 100
449 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Azure App Service

If you are a large organization where you have a lot of traffics, Azure is good for you. If your scenario is something like, you sometimes have high traffic, and sometimes low traffic, and you got enough money, Azure is good for scaling up to your need. Azure is definitely not for you if your budget is low. Not suitable for low budget people AT ALL.
Anonymous | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

To be quite honest, if we did not have Salesforce Lightning as our platform to store all of our data we would be in some serious trouble. It is well suited for storing competitor data and notes from the sales rep. I've used this now for over 4+ years. Most of the sales are staying organized. This platform allows you to do so. The more time you put into building our your pages in your territory of your customers, the more prepared you will be for your next call or in person meeting.
Simon Vargas | TrustRadius Reviewer

Feature Rating Comparison

Platform-as-a-Service

Azure App Service
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.2
Ease of building user interfaces
Azure App Service
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.6
Scalability
Azure App Service
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.5
Platform management overhead
Azure App Service
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9
Workflow engine capability
Azure App Service
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.2
Platform access control
Azure App Service
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.4
Services-enabled integration
Azure App Service
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.1
Development environment creation
Azure App Service
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.4
Development environment replication
Azure App Service
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.6
Issue monitoring and notification
Azure App Service
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.0
Issue recovery
Azure App Service
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.0
Upgrades and platform fixes
Azure App Service
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.7

Pros

Azure App Service

  • It has options to deploy using CI/CD.
  • It has great integration with Azure Devops
  • It has all the common runtimes, so we don't need to install softwares.
Rudolph Pereira | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
  • Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
  • Parent/Child account hierarchy exists which is helpful.
  • Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
  • Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.
Rhiannon Thompson | TrustRadius Reviewer

Cons

Azure App Service

  • Jumps between resource sizes can get expensive
  • You may wind up putting a lot of eggs in one basket--not necessarily a con but something to keep in mind (most of your data will likely be managed and processed through Microsoft products/services if you fully commit to Azure App Service).
  • Learning new technology. If you're moving from on-premises to Azure App Service (or any cloud solutions), you'll likely have to rethink how things are done to achieve the same end results (and/or resources may become expensive quickly).
Drew Harrison | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • Can be cumbersome: takes multiple clicks to get where you need to go
  • Lightning is slower than original Salesforce, and it is very noticeable
  • The UI change means sometimes I can't find what I need, so I have to switch back to the Classic version to find it
Anonymous | TrustRadius Reviewer

Usability

Azure App Service

No score
No answers yet
No answers on this topic

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightning Platform (formerly Salesforce App Cloud) 6.7
Based on 3 answers
This builds off a number of things I have already mentioned. This question completely depends on the competence of the developer. This makes the user friendliness of the UI 50/50. However if you have the ability I would say it is quite UI friendly.
Anonymous | TrustRadius Reviewer

Support Rating

Azure App Service

Azure App Service 9.4
Based on 7 answers
I give the Azure App Service support an 8 instead of a 10 because there are time when it is easier to google a problem and find an answer than it is to use the learning library to find an answer. I would say the universe of user group members willing to offer suggestions is amazing.
Richard Peterson | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightning Platform (formerly Salesforce App Cloud) 8.1
Based on 21 answers
Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.
Shanna Kostopulos | TrustRadius Reviewer

Alternatives Considered

Azure App Service

Azure App Service will give you a very solid and strong platform to deploy your applications. It gives you great interfaces to manage those applications either through a Web Portal or the Azure command-line interface. However, I consider Azure overall to be very complex and hard for newcomers to use it right away. I would consider Heroku first due to its extremely simple interface and abstraction of computing units.
Anonymous | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

I think Salesforce has the most powerful developer engine - I have yet to need a module that I couldn't create (maybe with help). I probably could have made the others work but Salesforce, in my opinion, made it the easiest. Salesforce is reliable and established as well so you're not taking any risks from that perspective.
Joseph Lemos | TrustRadius Reviewer

Return on Investment

Azure App Service

  • It's difficult to find the right APP because one software has number of apps so there's no way to find the official version of an app, so sometimes we need to install APP then find out which is performing well.
  • Little expensive.
sandeep singh | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • This has been a huge time waster for our team.
  • Load times are at least 3 times as long as they used to be.
  • Our workflows can not be as efficient as they used to be so we spend more time doing manual tasks.
  • More things have to be pushed through our ops team instead of being able to do them ourselves, which creates significant roadblocks.
Jacob LaBruzzo | TrustRadius Reviewer

Pricing Details

Azure App Service

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Azure App Service Editions & Modules

Additional Pricing Details

Salesforce Lightning Platform (formerly Salesforce App Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Lightning Platform (formerly Salesforce App Cloud) Editions & Modules

Edition
Starter$25.001
Plus$100.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Azure App Service
8.5
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.1

Usability

Azure App Service
Salesforce Lightning Platform (formerly Salesforce App Cloud)
6.7

Support Rating

Azure App Service
9.4
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.1

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