139 Ratings
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Score 8.3 out of 100
583 Ratings
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Score 8.2 out of 100

Feature Set Ratings

  • Azure App Service ranks higher in 1 feature set: Platform-as-a-Service

Platform-as-a-Service

8.7

Azure App Service

87%
8.2

Salesforce Lightning Platform

82%
Azure App Service ranks higher in 9/11 features

Ease of building user interfaces

8.7
87%
3 Ratings
7.8
78%
36 Ratings

Scalability

9.6
96%
3 Ratings
8.5
85%
34 Ratings

Platform management overhead

8.4
84%
3 Ratings
8.1
81%
30 Ratings

Workflow engine capability

8.0
80%
2 Ratings
8.3
83%
32 Ratings

Platform access control

8.3
83%
3 Ratings
8.8
88%
33 Ratings

Services-enabled integration

8.9
89%
3 Ratings
7.6
76%
33 Ratings

Development environment creation

8.6
86%
3 Ratings
8.3
83%
30 Ratings

Development environment replication

9.3
93%
3 Ratings
8.6
86%
28 Ratings

Issue monitoring and notification

8.5
85%
3 Ratings
8.4
84%
31 Ratings

Issue recovery

8.7
87%
3 Ratings
7.7
77%
29 Ratings

Upgrades and platform fixes

8.4
84%
3 Ratings
8.4
84%
33 Ratings

Attribute Ratings

  • Azure App Service is rated higher in 1 area: Support Rating
  • Salesforce Lightning Platform is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.1

Azure App Service

81%
7 Ratings
8.3

Salesforce Lightning Platform

83%
36 Ratings

Usability

Azure App Service

N/A
0 Ratings
5.5

Salesforce Lightning Platform

55%
2 Ratings

Support Rating

10.0

Azure App Service

100%
4 Ratings
8.1

Salesforce Lightning Platform

81%
30 Ratings

Likelihood to Recommend

Microsoft

You may easily deploy your apps to Azure App Service if they were written in Visual Studio IDE (typically.NET applications). With a few clicks of the mouse, you may already deploy your application to a remote server using the Visual Studio IDE. As a result of the portal's bulk and complexity, I propose Heroku for less-experienced developers.
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Salesforce

We use Salesforce Lightning Platform in everyday business as sales coordinators. By using this tool, we are able to send new requests to clients and communicate regarding pending proposals in real-time. This also tool holds many of our client accounts where we are able to monitor their sales and revenue.
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Pros

Microsoft

  • It has options to deploy using CI/CD.
  • It has great integration with Azure Devops
  • It has all the common runtimes, so we don't need to install softwares.
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Salesforce

  • Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
  • Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
  • Parent/Child account hierarchy exists which is helpful.
  • Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
  • Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.
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Cons

Microsoft

  • the learning curve can be tough (just like other azure services)
  • the UX/UI could be more intuitive (just like other azure services as well)
  • monitoring can be hard to understand
  • Microsoft's learning resources are hard to understand
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Salesforce

  • Can be cumbersome: takes multiple clicks to get where you need to go
  • Lightning is slower than original Salesforce, and it is very noticeable
  • The UI change means sometimes I can't find what I need, so I have to switch back to the Classic version to find it
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Pricing Details

Azure App Service

Starting Price

$9.49 per month

Editions & Modules

Azure App Service editions and modules pricing
EditionModules
Shared Environment for dev/test$9.491
Basic Dedicated environment for dev/test$54.752
Standard Run production workloads$733
Premium Enhanced performance and scale$1464

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Free and Shared (preview) plans are ideal for testing applications in a managed Azure environment. Basic, Standard and Premium plans are for production workloads and run on dedicated Virtual Machine instances. Each instance can support multiple applications and domains.

Salesforce Lightning Platform

Starting Price

$25 Per User Per Month

Editions & Modules

Salesforce Lightning Platform editions and modules pricing
EditionModules
Starter$25.001
Plus$100.002

Footnotes

  1. Per User Per Month
  2. Per User Per Month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Usability

Microsoft

No answers on this topic

Salesforce

This builds off a number of things I have already mentioned. This question completely depends on the competence of the developer. This makes the user friendliness of the UI 50/50. However if you have the ability I would say it is quite UI friendly.
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Support Rating

Microsoft

We had an issue where we deployed too large of a resource and didn't notice until the bill came through. They were very understanding and saw we weren't utilizing the resources so they issued a generous refund in about 4 hours. Very fast, friendly, and understanding support reps from my experience.
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Salesforce

Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.
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Alternatives Considered

Microsoft

Azure has many data center, their services are more reliable. Azure has way more features than both Linode and DigitalOcean. If someone wants a complete reliable service, he/she must go to Azure instead of Linode and DigitalOcean because even though azure charges more, it is worth the money you pay there.
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Salesforce

We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.
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Return on Investment

Microsoft

  • Reduced the deployment time of ASP .NET applications in the company.
  • Gave us an alternative to quickly deploy our applications without granting access to the version control system to a third platform.
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Salesforce

  • Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
  • Tracking of current jobs and relating them to past jobs is very useful.
  • More efficient use of Sales Reps time.
  • Sales Managers have good visibility into how their people are working.
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