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Salesforce Lightning is a suite of rapid application development tools which allow Salesforce users to extend the CRM with custom built applications.Salesforce Lightning is the way to go!This platform is a fantastic tool to hold all of the information I need to document about the high school students I work with. There are options for every piece of data + more! I can easily organize everything in a concise way and it's overall very easy to navigate.,There are graphs that are created based on my data. The information I input is stored in an organized matter. There are options for every piece of data I would like to input.,Expensive. My dashboard is locked and I can't view it most times. Nothing else!,9,Fewer clicks, I am able to condense my information. All of the drag and drop options help store my information in an organized matter. There are a ton of filters to use.Business Team Communication Improves Account ManagementSalesforce Lightning is used by our whole organization to connect field and office employees and communicate more effectively on account management. The software automates tasks in order to flow our business cycle for onsite training visits and account oversight by success management in between visits. Our teams are able to share documents and communication with accounts between visits and support phone calls.,Account management communication. Triggering automated tasks. Ease of locating account details and information.,Push more relevant details when following an account. Some notifications are not timed properly. This probably has more to do with internal programming. User permissions by our organization are too locked down which makes updating contact and customer information less accurate.,10,Ease of account management. Clear communication for the level of service. Customization.Salesforce Lightning is the update Salesforce Legacy needed!Salesforce Lightning Platform is being used across sales and marketing currently. We use it as our single source of truth for all prospect/account engagements. Any interactions had with clients or prospective clients will be logged in Salesforce Lightning Platform. The main business problem it addresses is allowing our sales force to stay aligned and organized as we scale.,Much more modern feel than it's predecessor. Allows you to quickly update many contacts at a time. Very robust reporting functionality.,It could be more clear in how to customize specific pieces of reports & dashboards. So much functionality that goes unused due to not knowing it exists. With so many options to customize, sometimes it just gets too "busy".,9,Closed bigger deals. Reduced churn by documenting all interactions with clients. Found patterns of success to replicate with new deals.,Outreach,BambooHR, ADP Workforce Now, Atlassian ConfluenceIncrease your Organization's productivity with Salesforce LightningCurrently, we have multiple projects (more than 3 digit number ) which are implementing Salesforce Lightning Solution across clients. It is being used in multiple industries such as Healthcare, finance, Banking, Public sector, Media , Telecom and Many. So we can say it is used across our Organization. Salesforce Lightning has solved problems like mobile compatibility, Robust and Strong framework residing on the cloud network. We have been able to solve customer issues from Bad user experience, slow page response and query calls. Salesforce Lightening is the strongest platform ever that is trending in the market currently.,Upgraded and faster User Interface Lightning Provides users access to Einstein (Wave) Analytics reporting New Features added to Inbuilt Salesforce Objects Data.com Clean: Clean leads with company data is available only with Lightning,Users can’t schedule dashboards in Lightning Experience. Folder sharing setup isn’t available in Lightning Experience. The Service Console in Lightning Experience doesn’t yet have full parity with the Service Console in Salesforce Classic.,9,Rapid Application Development which resulted in Faster Delivery Increase in productivity and less hours required for development Faster Time to Market Process have been improved,,GitHub, PyCharm, IBM Rational Build ForgeSalesforce Lightning a top CRM productWe provide the support for Salesforce Lightning and build lightning application according to business needs. It has been used across the organisation, overriding the existing salesforce functionality using lightning components.,Its component based framework. It support for rapid application development. It is a very light weight application.,Most of the features are supported in classic view but not in lightning view, so Salesforce should look into this. It is very user friendly so I don't think is much to improve, as Salesforce is continuously adding features and more functionality.,10,There is not much impact on business except for the Salesforce Lightning licensing cost, which is dependent on the company revenue. If the organisation is strong in terms of financial condition, there is always the better choice of choosing Salesforce Lightning. If you have more customer interaction and strong financial growth, I would recommend to go with Salesforce. Salesforce Lightning does not have much negative impact on any of the business objectives which are very flexible and pay as per your users.,SAP CRM and Zoho CRM,SAP CRM, Zoho CRM
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Salesforce Lightning Platform
112 Ratings
Score 7.9 out of 101
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Salesforce Lightning Platform Reviews

Salesforce Lightning Platform
112 Ratings
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Score 7.9 out of 101
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Reviews (1-5 of 5)

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Carly Leigeber profile photo
May 31, 2019

Salesforce Lightning Platform Review: "Salesforce Lightning is the way to go!"

Score 9 out of 10
Vetted Review
Verified User
Review Source
This platform is a fantastic tool to hold all of the information I need to document about the high school students I work with. There are options for every piece of data + more! I can easily organize everything in a concise way and it's overall very easy to navigate.
  • There are graphs that are created based on my data.
  • The information I input is stored in an organized matter.
  • There are options for every piece of data I would like to input.
  • Expensive.
  • My dashboard is locked and I can't view it most times.
  • Nothing else!
It is very useful in a nonprofit setting when working with students.
Read Carly Leigeber's full review
Tiffany Tuft profile photo
May 03, 2019

Salesforce Lightning Platform Review: "Business Team Communication Improves Account Management"

Score 10 out of 10
Vetted Review
Verified User
Review Source
Salesforce Lightning is used by our whole organization to connect field and office employees and communicate more effectively on account management. The software automates tasks in order to flow our business cycle for onsite training visits and account oversight by success management in between visits. Our teams are able to share documents and communication with accounts between visits and support phone calls.
  • Account management communication.
  • Triggering automated tasks.
  • Ease of locating account details and information.
  • Push more relevant details when following an account.
  • Some notifications are not timed properly. This probably has more to do with internal programming.
  • User permissions by our organization are too locked down which makes updating contact and customer information less accurate.
Salesforce Lightning is well suited for identifying the next best steps to take with an account when managing follow up and onsite visits. It allows follow up on account management to flow efficiently and makes it easy to plan travel balances and travel calendar boards. Some information is not accurate and this is probably internal training and updating.
Read Tiffany Tuft's full review
No photo available
June 20, 2019

Salesforce Lightning Platform Review: "Salesforce Lightning is the update Salesforce Legacy needed!"

Score 9 out of 10
Vetted Review
Verified User
Review Source
Salesforce Lightning Platform is being used across sales and marketing currently. We use it as our single source of truth for all prospect/account engagements. Any interactions had with clients or prospective clients will be logged in Salesforce Lightning Platform. The main business problem it addresses is allowing our sales force to stay aligned and organized as we scale.
  • Much more modern feel than it's predecessor.
  • Allows you to quickly update many contacts at a time.
  • Very robust reporting functionality.
  • It could be more clear in how to customize specific pieces of reports & dashboards.
  • So much functionality that goes unused due to not knowing it exists.
  • With so many options to customize, sometimes it just gets too "busy".
If you are scaling a sales organization quickly, Salesforce Lightning Platform is a must have. It's intuitive for the basics, it allows an org to stay on the same page, and provides the data needed to make decisions and close deals. Unless you're running a brick & mortar retail store, Salesforce is a good choice.
Read this authenticated review
No photo available
June 07, 2019

Salesforce Lightning Platform Review: "Increase your Organization's productivity with Salesforce Lightning"

Score 9 out of 10
Vetted Review
Verified User
Review Source
Currently, we have multiple projects (more than 3 digit number ) which are implementing Salesforce Lightning Solution across clients. It is being used in multiple industries such as Healthcare, finance, Banking, Public sector, Media , Telecom and Many. So we can say it is used across our Organization. Salesforce Lightning has solved problems like mobile compatibility, Robust and Strong framework residing on the cloud network. We have been able to solve customer issues from Bad user experience, slow page response and query calls. Salesforce Lightening is the strongest platform ever that is trending in the market currently.
  • Upgraded and faster User Interface
  • Lightning Provides users access to Einstein (Wave) Analytics reporting
  • New Features added to Inbuilt Salesforce Objects
  • Data.com Clean: Clean leads with company data is available only with Lightning
  • Users can’t schedule dashboards in Lightning Experience.
  • Folder sharing setup isn’t available in Lightning Experience.
  • The Service Console in Lightning Experience doesn’t yet have full parity with the Service Console in Salesforce Classic.
Scenario 1 - If the customer is looking for Responsive Mobile App with customization, Lightning Supports on Mobile really well whereas classic fails miserably. Scenario 2 - if the customer is looking for a fully customized Salesforce Solution and wants to use only Salesforce back end, Lightening provides a seamless experience.
Read this authenticated review
Pradeep Bele profile photo
December 12, 2018

Salesforce Lightning Platform Review: "Salesforce Lightning a top CRM product"

Score 10 out of 10
Vetted Review
Reseller
Review Source
We provide the support for Salesforce Lightning and build lightning application according to business needs. It has been used across the organisation, overriding the existing salesforce functionality using lightning components.
  • Its component based framework.
  • It support for rapid application development.
  • It is a very light weight application.
  • Most of the features are supported in classic view but not in lightning view, so Salesforce should look into this.
  • It is very user friendly so I don't think is much to improve, as Salesforce is continuously adding features and more functionality.
Salesforce Lightning has light weight applications so the performance is very high, also the customer interaction is on a more timely basis, so it is very well suited for business usages.

I guess when the organisation is financially strong they should go for Salesforce Lightning as the licensing cost is much higher compared to the other CRM applications.
Read Pradeep Bele's full review

Salesforce Lightning Platform Scorecard Summary

Feature Scorecard Summary

Visual Modeling (5)
9.0
Drag-and-drop Interfaces (5)
9.6
Platform Security (5)
8.8
Platform User Management (5)
8.8
Reusability (5)
9.4
Platform Scalability (5)
9.6

About Salesforce Lightning Platform

Salesforce Lightning is a suite of rapid application development tools which allow Salesforce users to extend the CRM with custom built applications.
Categories:  Low-Code Development

Salesforce Lightning Platform Technical Details

Operating Systems: Unspecified
Mobile Application:No