Azure DevOps Server (formerly TMS) vs Rally Software (formerly CA Agile Central)

• The consolidation of issues is extremely useful for us. Having one place where all bugs are entered has helped our business process immensely.
• Being able to query data regarding user stories, bugs and code is extremely helpful. As well, using the visual tools built into the system can help with messaging regarding the status of a project.
• Being able to monitor code deployments is extremely helpful. Since we are managing multiple environments, this tool makes it easy to see what is happening where.

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• The ability to tailor the tool for each product. For example some simpler projects can be managed with simple user stories, a Kanban process and board. Large projects are managed with iterations, releases, tasks and burn down charts.
• Create a home dashboard and customize it to show user stories and tasks assigned to you and a personal burn down chart.
• A portfolio management capability where you can link and view the entire hierarchy from theme to initiative to feature to user story(s) and finally to tasks.

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• The older versions of TFS are more lacking in the web version-- if you aren't updated to 2015 or above I believe, a lot of the web features are not available (like bulk update). You really have to keep up to date with TFS for the best features, and it's no simple task to migrate your entire instance of TFS from an older version to a newer version.
• VSTS is supposed to be a virtual version of TFS that we've been looking into, but it severely limits customization options for ticket templates and workflows. It would be nice for VSTS to eventually carry that customization over so we could feel more comfortable switching to "the cloud" so to speak.
• Queries are a very powerful tool, but normal business users struggle to understand how they can best utilize this tool to analyze tickets. Because of the permissions structure in all companies I have been a part of, I've never been able to save my custom queries to a public folder in TFS for business/project users. Instead, I have to take time to train these users and give them guidance on how to best create queries for their needs. This is admittedly a business process issue, but it could potentially also be resolved with some good training/guidance around queries provided by TFS themselves.

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• the service was intermittently down, sometimes for several hours.
• Rally is a very large powerful tool, and that also is the reason why it can't be a good fit for small teams who want simpler interfaces and way less features.
• loading pages is slow, add to that if you (like me) keep it open all day after signing in, the systems logs you out automatically.
• pening multiple windows (on separate tabs) has some problematic issues esp. when your sessions expires, and you will need to sign in to all other tabs one by one. Also if you attempt to sign in again on one tab, all the other tabs redirect to the same page of the first tab you signed in.
• a steep learning curve for agile beginners/novice team member - leaving those members to use the tool without any training makes it almost impossible for them to know what they must do to get by their daily tasks
• not enough free documentation online

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• Time to completion for projects has significantly gone down by 15% and that number changes as more people are trained and are comfortable with TFS.
• Change Management and Approvals are easier to access.
• More projects are implementing SCRUM methodologies for applications

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• It supports our version and Agile and we have been able to deliver because of it.
• It is complicated. A tool should not be complicated but rather easy to use. Rally is not.
• It is a lot costlier than tools such as Jira.

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