Azure Virtual Desktops are a comprehensive desktop and app virtualization service running in the cloud.
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Parallels RAS
Score 9.1 out of 10
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Parallels Remote Application Server (Parallels RAS, formerly 2X RAS), is application virtualization technology, billed as a solution to extend the life of legacy OS (like Windows XP) with its virtual desktop for any device.
Maltese company 2X Software developed the technology, but was acquired by Parallels (in Seattle, WA) in February, 2015 to extend their cross-platform support solutions.
$120
per year per user
Pricing
Azure Virtual Desktop
Parallels Remote Application Server (Parallels RAS)
Parallels Remote Application Server (Parallels RAS)
Considered Both Products
Azure Virtual Desktop
Verified User
Employee
Chose Azure Virtual Desktop
For us Parallels RAS is still more a "onpremise" solution, with Azure Virtual Desktop we can really leverage the power of the cloud. We can spin up additional hosts if the load is too high and spin down hosts in the night to cut costs. Not being bound to onpremise hardware makes …
Chose Parallels Remote Application Server (Parallels RAS)
Parallels were our preferred solution because of a more robust Client App solution instead of only an HTML5-based solution. This made it possible to make a more flexible solution. The use of shared drives, printers, and other hardware for example. It also made a more seamless …
Chose Parallels Remote Application Server (Parallels RAS)
Parallels Remote Application Server seems to be behind the offerings of both Amazon and Azure. Their product functions more as a traditional Windows Server application that just happens to run on the cloud or on-premise servers. Both Amazon and Azure's offerings are …
Chose Parallels Remote Application Server (Parallels RAS)
We have evaluated other similar products on the market and based on the cost, how the product will be implemented, and features and functions, we chose Parallels.
Parallels Remote Application Server (Parallels RAS)
Likelihood to Recommend
Microsoft
Currently Azure Virtual Desktop enviroments are our first choice for all customers. Especially because most of our customers already have a M365 License which includes Azure Virtual Desktop usage. We deploy it for both RemoteApp and Full desktop solutions. This gives us the flexibility to "lift and shift" a specific workload of more legacy customers towards the cloud and provide them with a secure solution to use their apps in the cloud from anywhere.
Scenarios where time is a factor in having a solution in place and up and running safely and securely. Where there are older devices that ordinarily wouldn't be up to the task of running modern apps and services. Where users need to work away from the network, and security is a concern.
The printing driver is quite excellent, both in the Parallels Client and on the HTML5 client.
Setup is incredibly easy; the default setup is very functional, and adding features is a breeze.
Speed is very acceptable in general for end-users, the clients adapt quite well to the amount of bandwidth available, and features are available to adjust further.
Use the Azure portal, Windows Virtual Desktop PowerShell and REST interfaces to configure the host pools, create app groups, assign users, and publish resources.
Publish full desktop or individual remote apps from a single host pool, create individual app groups for different sets of users, or even assign users to multiple app groups to reduce the number of images.
As we manage our environment, we use built-in delegated access to assign roles and collect diagnostics to understand various configuration or user errors.
We use the new Diagnostics service to troubleshoot errors.
Parallels Remote Application Server (Parallels RAS) continually improves the product but has broken some features recently. For example the web management portal lost the ability to manage user sessions after a major update. That issue was fixed in a later release
Multi-monitor support beyond 4 monitors (It does handle up to 4 -1080 monitors well)
More options around connection security and MFA. current options are sufficient but limited
We've noticed some performance issues with Windows Server 2019 and 2022. I'd like to see more robust support for remote applications running from those platforms.
We have been using Parallels since it was called 2X - it is a major part of how we do business. It is fairly simple to use and maintain - staff like it, we like it. It is a product that makes a promise - and it keeps it. As Parallels evolves, and clean bandwidth becomes more readily available everywhere - it just makes sense to continue to use Parallels in our environment
Parallels RAS was easy to setup, with great admin guides and resources. We especially liked the included Visio templates which made diagramming much easier. The reference deployment diagrams also simplified our deployment process. Our end users love Parallels RAS. Apps launch faster than Citrix, and the Parallels RAS client is far more reliable than Workspace.
If there are any issues with Parallels - they are usually more about the server operating systems than Parallels itself. It would be rare for us to have any reason to take Parallels offline - we schedule a reboot on the servers at 3am to keep the O/S itself fresh, but again - it is not a Parallels issue. If individual users have any issues we ask them to completely log out of parallels - which ends their session - and then back in - and that typically resolves the issue right away.
I am giving Parallels 9/10 on this one because the only application that sometimes seems slow or has issues - is Microsoft Outlook. It is sometimes the result of a pop-up that may not show up in the published application (vs full desktop). Other than that - pages load very quickly - and it does not seem to slow down other applications that are running at the same time. Most of our users run Outlook, softphone and Teams locally - and published applications for everything else. When they do that - it is very solid.
Good support in place if required, very helpful when it comes to upgrades or any issues faced. The support team is knowledgeable, friendly, and quick to respond to issues The company also provides a range of online resources, including a knowledge base, documentation, and forums, which can be helpful before raising a ticket
Overall, it was pretty simple compared to most other projects. Again, we had a strong familarity with the product so there was not much of a learning curve. Our 'biggest' issue is the end-user understanding of a 'local' application and a published application. For example - Online meetings need to run locally for camera/video to work smoothly so opening a link to a meeting from a published application continues to be an occasional issue.
I think that the cloud based [Azure] Windows Virtual Desktop is the future and sets the precedent for how these should be configured in the future. I've used cheap options and other more expensive options, but VD is the best when compared to Citrix or freeware. I would recommend it to anyone over these.
Parallels Remote Application Server (Parallels RAS) provides the finest end user experience while being cost-effective and reducing administrative and support man hours. Parallels Remote Application Server (Parallels RAS) is platform agnostic; it works with various kinds of devices (computers, phones, tablets) and several operating systems (Windows, Linux, Apple, etc.), allowing users to access it on gadgets of their choice.
We added our Integrated Services Staff to parallels, with filtered, published applications - in a single afternoon. We added licensing and installed the desktop client software on multiple platforms both in the office and at remote sites all on the same day - and got remote users that had never used the product up and running - very quickly.
Our customers have had dramatic cost decreases due to no longer needing IT departments to work with our software.
We've been able to charge more for our hosting services due to our customers saving money in the long run. Parallels Remote Application Server has more than paid for itself, and the increased income has gone right back into the business.
Both our customers and our company have benefited from this transition.
