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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Backblaze Business Backup

    Score8.4 out of 10
    N/ABackblaze headquartered in San Mateo, California offers continuous, automatic cloud backup for personal and business use. Backblaze Business Backup consists of cloud solutions to safeguard systems and files (e.g Veeam, Servers, NAS, Workstations).

    $7

    per month

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A
    Pricing
    Backblaze Business BackupCarbonite by OpenText
    Editions & Modules
    Monthly
    $7.00
    Per Computer
    Yearly
    $70.00
    Per Computer
    2-Year
    $130.00
    Per Computer
    No answers on this topic
    Offerings
    Pricing Offerings
    Backblaze Business BackupCarbonite by OpenText
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Backblaze Business BackupCarbonite by OpenText
    Considered Both Products
    Backblaze
    Chose Backblaze Business Backup
    Backblaze is simple, flat-rate, does not crash, and has easy recoveries.
    Incentivized
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    17 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    16 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    15 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    15 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    Backblaze Business BackupCarbonite by OpenText
    Data Center Backup
    Comparison of Data Center Backup features of Backblaze Business Backup and Carbonite by OpenText
    Feature
    Backblaze Business Backup
    7.4
    2 Ratings
    15% below category average
    Carbonite by OpenText
    8.7
    24 Ratings
    1% above category average
    Universal recovery8.02 Ratings10.09 Ratings
    Instant recovery5.01 Ratings3.311 Ratings
    Incremental backup identification8.02 Ratings9.821 Ratings
    Backup to the cloud9.02 Ratings9.423 Ratings
    Deduplication and file compression2.01 Ratings9.013 Ratings
    Snapshots9.02 Ratings10.011 Ratings
    Flexible deployment8.01 Ratings8.812 Ratings
    Management dashboard6.02 Ratings8.812 Ratings
    Platform support6.02 Ratings8.813 Ratings
    Retention options10.01 Ratings6.014 Ratings
    Encryption10.01 Ratings9.914 Ratings
    Recovery verification00 Ratings9.89 Ratings
    Business application protection00 Ratings9.015 Ratings
    Multiple backup destinations00 Ratings10.016 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Backblaze Business Backup and Carbonite by OpenText
    Feature
    Backblaze Business Backup
    7.8
    3 Ratings
    9% below category average
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    Continuous data protection7.53 Ratings8.33 Ratings
    Replication7.02 Ratings8.32 Ratings
    Operational reporting and analytics7.53 Ratings6.93 Ratings
    Multi-location capabilities10.02 Ratings8.22 Ratings
    Ransomware Recovery7.03 Ratings10.02 Ratings
    Malware protection00 Ratings9.01 Ratings
    Best Alternatives
    Backblaze Business BackupCarbonite by OpenText
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    MSP360 Backup
    Score7 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Backblaze Business BackupCarbonite by OpenText
    Likelihood to Recommend
    8.0
    (31 ratings)
    8.9
    (49 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (8 ratings)
    Usability
    8.5
    (4 ratings)
    8.7
    (3 ratings)
    Support Rating
    6.0
    (11 ratings)
    8.2
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.4
    (1 ratings)
    User Testimonials
    Backblaze Business BackupCarbonite by OpenText
    Likelihood to Recommend
    Backblaze
    Backblaze does one thing and does one thing well: backup. If you recognize it for what it is, you will be very happy with it as an unobtrusive off-site backup solution. If, however, you want full-featured endpoint protection, you'll want to look elsewhere. For me and my needs, Backblaze provides the right amount of protection at a cheap price. You can't beat it.
    Incentivized
    Read full review
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
    Read full review
    Pros
    Backblaze
    • Backblaze utilizes a native app across platforms vs. a javascript app you find with other backup services (CrashPlan being one of them). Native apps function better and have a better user interface than comparable javascript apps.
    • Backblaze has an intuitive interface that automatically backs everything up from your computer but allows you to easily exclude items you don't want or need to backup (applications, system files, etc.).
    • Backblaze has a built-in bandwidth cap and monitor allowing you to limit how much data is backed up on a daily basis to prevent going over ISP data caps or utilizing all of your upload bandwidth.
    Incentivized
    Read full review
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
    Read full review
    Cons
    Backblaze
    • User management isn't the greatest. We had the choice of either a site license under one email address, or a domain license, allowing users to log in with their own email address, however there's no management for this option. I can see metrics of the users' backup, but I can't manage the accounts in any way.
    Incentivized
    Read full review
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
    Read full review
    Likelihood to Renew
    Backblaze
    No answers on this topic
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
    Read full review
    Usability
    Backblaze
    As stated in my review, Backblaze simply works and works simply. You install it. It runs silently in the background storing and safeguarding all your computer data remotely. You seldom notice it until you've lost something you need - then you can quickly find it online using their interface and restore it - which is what's really important.
    Read full review
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
    Read full review
    Support Rating
    Backblaze
    They answered any questions I had accurately and politely. I prefer to call a phone number and get a human on the phone, but they prefer email and chat. I understand they have business profits to consider, so it makes sense.
    Incentivized
    Read full review
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
    Read full review
    Implementation Rating
    Backblaze
    No answers on this topic
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
    Read full review
    Alternatives Considered
    Backblaze
    It's honestly been so long that I've been using Backblaze - maybe 10+ years - that I don't even remember other options I compared it to way back when. I've had a subscription on all of my personal machines for years, and we've used it on all of our machines at my job for the past six.
    Incentivized
    Read full review
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
    Read full review
    Return on Investment
    Backblaze
    • The saving of data is almost immeasurable - Backblaze is the best backup company I've ever used.
    • Getting started is quick and easy - and you get a 14-day trial.
    • The price is cheaper than every other service - but don't tell them!
    Incentivized
    Read full review
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
    Read full review
    ScreenShots