Backblaze Business Backup vs. Cohesity

Backblaze does one thing and does one thing well: backup. If you recognize it for what it is, you will be very happy with it as an unobtrusive off-site backup solution. If, however, you want full-featured endpoint protection, you'll want to look elsewhere. For me and my needs, Backblaze provides the right amount of protection at a cheap price. You can't beat it.

Incentivized

Cohesity has been awesome. The performance (speed) that it has been able to provide has actually given me back time every month. I have to test my backups monthly, and the Cloning process that Cohesity has available from it's backup has given me days back each month. It just a few minutes I can have VMs restored for testing and documentation. This took a couple days with the previous vendor.

Incentivized

• Backblaze utilizes a native app across platforms vs. a javascript app you find with other backup services (CrashPlan being one of them). Native apps function better and have a better user interface than comparable javascript apps.
• Backblaze has an intuitive interface that automatically backs everything up from your computer but allows you to easily exclude items you don't want or need to backup (applications, system files, etc.).
• Backblaze has a built-in bandwidth cap and monitor allowing you to limit how much data is backed up on a daily basis to prevent going over ISP data caps or utilizing all of your upload bandwidth.

Incentivized

• Easy to use and setup new backup and restore jobs.
• Extremely fast recovery time, can spin a VMware backup VM up in well under a minute.
• Granular recovery search options, easy to find specific files or systems to recover (or SQL DB).

• User management isn't the greatest. We had the choice of either a site license under one email address, or a domain license, allowing users to log in with their own email address, however there's no management for this option. I can see metrics of the users' backup, but I can't manage the accounts in any way.

Incentivized

• Reporting could always be better- executive-style reports have to be generated from data at multiple points.
• Some tasks that could be brought to the UI that today we have to call support on (for example when an NFS mount is still active but we cannot see it from the UI)

We have been very pleased with this backup solution. It is fast and reliable, and supports our VMware infrastructure. The company's support has been great, including proactively replacing our nodes when the flash memory was reporting high wear. Support is offered on-shore as well. We plan on continuing to use this product for the foreseeable future.

As stated in my review, Backblaze simply works and works simply. You install it. It runs silently in the background storing and safeguarding all your computer data remotely. You seldom notice it until you've lost something you need - then you can quickly find it online using their interface and restore it - which is what's really important.

Cohesity Helios is very easy to use and the web up is simple to navigate and the main dashboard presents a very good and clear overview summary of protection status, capacity and other vital metrics. If you have multiple clusters you can get a single pane view of overall status which is awesome.

They answered any questions I had accurately and politely. I prefer to call a phone number and get a human on the phone, but they prefer email and chat. I understand they have business profits to consider, so it makes sense.

Incentivized

Support is quick to respond but lacks that ongoing responsiveness if the issue is not simple. There will be large gaps in replies if they need to resort to escalation and when there are timezone differences between yourself and the person who picked up the ticket.

content was good and hands on lab to get the live feel of the application

Incentivized

It's honestly been so long that I've been using Backblaze - maybe 10+ years - that I don't even remember other options I compared it to way back when. I've had a subscription on all of my personal machines for years, and we've used it on all of our machines at my job for the past six.

Incentivized

We looked at Veeam and although it's a great product when we priced out the licensing of both primary and disaster datacenters it became much too expensive. Rubrik is a great product and very similar to Cohesity. In the end, Cohesity had a secondary storage play as well as a better UI and better compatibility with lower tier cloud storage. We also like the way Cohesity did protection jobs vs Rubrik's virtual machine centric backup. CommVault is a product we still use today due to its massive features and the ability for bare metal backups. Cohesity does a much better job in the area of UI simplicity, virtual backup ease, and ease of management.

Incentivized

Overall Cohesity professional services like the rest of Cohesity are brilliant. We had some poor advice around how to carve up our Netapp protection jobs which has set us back but it has been acknowledged that a mistake was made by Cohesity and they promise for future engagements with new customers the lessons learnt with us will be integrated into their planning workshop for NAS onboarding.

• The saving of data is almost immeasurable - Backblaze is the best backup company I've ever used.
• Getting started is quick and easy - and you get a 14-day trial.
• The price is cheaper than every other service - but don't tell them!

Incentivized

• We've a few occasions where Outlook items have been permanently deleted. Cohesity Backup had mulitple backups allowing us to restore the lost items.
• Can be managed by O365 Security Groups meaning offboarding is easier and ensuring licences aren't take unneccesarily
• Backup of Sharepoint and Teams has been very helpful.

Incentivized