Backup Radar vs. N-able N-sight RMM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Backup Radar
Score 8.4 out of 10
Small Businesses (1-50 employees)
Backup Radar is a backup monitoring solution for MSPs designed to reduce risk of data loss, drive business and process efficiency, and achieve greater visibility across backup platforms. It is an automation software that helps MSP’s of all sizes and enterprise IT departments catch missed or failed backups in real-time, streamline backup checking workflows and give full customization for reports, alerts and dashboards. Backup Radar makes it possible for MSP's to see the "unseen". …N/A
N-able N-sight RMM
Score 7.4 out of 10
N/A
SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.N/A
Pricing
Backup RadarN-able N-sight RMM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Backup RadarN-able N-sight RMM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
Backup RadarN-able N-sight RMM
Features
Backup RadarN-able N-sight RMM
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Backup Radar
10.0
1 Ratings
24% above category average
N-able N-sight RMM
9.2
19 Ratings
23% above category average
Remote monitoring10.01 Ratings9.319 Ratings
Multiple Server Monitoring10.01 Ratings00 Ratings
Multi-device monitoring10.01 Ratings00 Ratings
Automated alerts and notifications10.01 Ratings00 Ratings
Network device monitoring00 Ratings7.016 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Backup Radar
10.0
1 Ratings
28% above category average
N-able N-sight RMM
9.2
19 Ratings
26% above category average
Service configuration management10.01 Ratings00 Ratings
Policy-based automation10.01 Ratings9.019 Ratings
Patch Management00 Ratings8.019 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
Backup Radar
10.0
1 Ratings
25% above category average
N-able N-sight RMM
-
Ratings
Performance data reports10.01 Ratings00 Ratings
Customizable reporting10.01 Ratings00 Ratings
Risk analysis10.01 Ratings00 Ratings
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User Ratings
Backup RadarN-able N-sight RMM
Likelihood to Recommend
10.0
(1 ratings)
6.2
(28 ratings)
Usability
-
(0 ratings)
9.3
(2 ratings)
Support Rating
-
(0 ratings)
7.4
(2 ratings)
User Testimonials
Backup RadarN-able N-sight RMM
Likelihood to Recommend
ScalePad
We have more than 2500 individual backup jobs across our customer base. With Backup Radar, I now have a detailed, accurate insight into all jobs. I do not have to wonder or doubt if the backup job did not run, it logs a "no result in 24 hours" ticket for me and if it failed, I get a failure ticket logged. It cannot be more simple. This is done across multiple different backup software. The reporting, be it on demand, or scheduled, is absolutely brilliant and super valuable
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N-able
It's great for the basics of device management for Windows PCs, I wouldn't recommend it for Mac other than asset management. The patch management and monitoring templates are helpful for the day-to-day, and the "Take Control" feature for remote assistance allows us to provide fast service to clients - we often are on a machine within 5 minutes of receiving a ticket.
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Pros
ScalePad
  • Backup Monitoring (no successful backups in 24 hours)
  • Automated Ticketing (Backup Radar logs the tickets in our PSA system)
  • Automated Reporting (Daily, Weekly, and Monthly reporting)
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N-able
  • It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
  • SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
  • Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
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Cons
ScalePad
  • None offhand that I can think of
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N-able
  • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
  • Load times in certain menus, regardless of server specs.
  • Integration with 3rd party applications.
  • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
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Usability
ScalePad
No answers on this topic
N-able
The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
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Support Rating
ScalePad
No answers on this topic
N-able
The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
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Alternatives Considered
ScalePad
Never used anything else similar to this
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N-able
Ultimately, we chose to stay with N-able N-sight due to their competitive pricing and billing system that we integrated into our accounting. The other competitors do offer better-made modules/new technology, but we were not ready to make this big move because of the cost. In the future, perhaps, we will still consider NinjaOne.
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Return on Investment
ScalePad
  • Positive, the ROI is no match compared to the integrity and business reputation value we get by using Backup Radar, as we do not "resell" Backup Radar to our customers, it is our internal monitoring and reporting tool for the customers we look after.
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N-able
  • The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
  • Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
  • The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
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ScreenShots

N-able N-sight RMM Screenshots

Screenshot of N-able RMM Dashboard