Backup Radar, a simple must for every customer and MSP
Backup Radar solved a lot of issues for us. Being a MSP, with multiple customers we have a large number of individual backup jobs running …
Overview
What is Backup Radar?
Backup Radar is a backup monitoring solution for MSPs designed to reduce risk of data loss, drive business and process efficiency, and achieve greater visibility across backup platforms.It is an automation software that helps MSP’s of all sizes and enterprise…
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Network Configurations (Information Technology & Services, 51-200 employees)
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What is Backup Radar?
Backup Radar is a backup monitoring solution for MSPs designed to reduce risk of data loss, drive business and process efficiency, and achieve greater visibility across backup platforms. It is an automation software that helps MSP’s of all sizes and enterprise IT departments catch missed…
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Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Backup Radar?
Backup Radar is a backup monitoring solution for MSPs designed to reduce risk of data loss, drive business and process efficiency, and achieve greater visibility across backup platforms.
It is an automation software that helps MSP’s of all sizes and enterprise IT departments catch missed or failed backups in real-time, streamline backup checking workflows and give full customization for reports, alerts and dashboards.
Backup Radar makes it possible for MSP's to see the "unseen". It aggregates backup applications in one place and decreases inbox volume with intelligent tickets that auto-group, -append, and -close on related issues. It is a mobile-friendly, cloud solution for cloud and on-premises backups.
Backup Radar Features
- Supported: A single pane of glass for managing different backup vendors. Over 300+ supported integrations + vendors, including most industry leading solutions
- Supported: Monitor backups with customizable dashboards and views in the Backup Radar portal
- Supported: Compliance reporting with branded, scheduled and on-demand reports to ensure all stakeholders are in the loop
- Supported: See the "unseen"; Catch missed or failed backups in real time, including no-results (hung jobs)
- Supported: Reduce overhead managing backups by over 80% by streamlining and automating the monitoring and remediation process.
Backup Radar Integrations
Backup Radar Competitors
- Bocada
- Alert Centric
- Check Central
Backup Radar Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Android |
| Supported Countries | North America, Europe, Latin America and Australia |
| Supported Languages | English |
Backup Radar Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 75% |
| Mid-Size Companies (51-500 employees) | 20% |
| Enterprises (more than 500 employees) | 5% |
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Reviews and Ratings
(5)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Easy Integration and Configuration: Users have found Backup Radar easy to integrate into their systems and configure, making it convenient to maintain data security and availability. This has enabled them to monitor multiple backup jobs across multiple clients and systems with ease.
Automated Backup Feature: Many reviewers appreciate the automated backup feature of Backup Radar, which allows them to schedule backups at desired times. The software also provides detailed reports on unsuccessful backups, including root causes for the same, simplifying the process of monitoring different backup jobs.
Wide Array of Backup Software Programs Support: Users have praised Backup Radar for supporting a wide array of backup software programs, providing a single pane of glass and entry point for their ticketing system. This saves time while increasing productivity and accuracy of data.
Confusing report and analysis setup: Some users have found the report and analysis feature difficult to set up, which has caused confusion.
Frequent maintenance outages leading to false positives: Several users have reported frequent maintenance outages resulting in false positives or no results that require manual cleanup, causing inconvenience.
Slow support team response time: A few users have mentioned slow response times from the support team, which they find frustrating when dealing with issues.
Reviews
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March 08, 2024
Backup Radar, a simple must for every customer and MSP
Backup Radar solved a lot of issues for us. Being a MSP, with multiple customers we have a large number of individual backup jobs running across our customer base. One of the biggest challenges has always been to accurately monitor all backup jobs, and then be able to report to our customers. In Backup Radar I can now do this in a single pane of glass, be it in Azure Backups, Acronis Backups, Veeam Backups, or Spanning Backups. We got it all covered with automated monitoring, as well as reporting on schedule to our customers.
- Backup Monitoring (no successful backups in 24 hours)
- Automated Ticketing (Backup Radar logs the tickets in our PSA system)
- Automated Reporting (Daily, Weekly, and Monthly reporting)
- None offhand that I can think of
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- Positive, the ROI is no match compared to the integrity and business reputation value we get by using Backup Radar, as we do not "resell" Backup Radar to our customers, it is our internal monitoring and reporting tool for the customers we look after.
Never used anything else similar to this.