Likelihood to Recommend As I mentioned before, our employee record maintenance has improved dramatically. I no longer store documentation on my desktop or in email. Everything is housed in one application. I have one place to go for data storage instead of two or three. It's a time saver, and the onboarding feature also helps with that by storing documentation where it should be stored.
Read full review We have a small company with very simple needs. This software meets those needs, but it looks like it is capable of doing so much more than what we use it for. I typically use only a few screens and a few reports. It is very well suited for our needs, but I don't know the full functionality of the system due to our limited needs.
Read full review Pros The Applicant Tracking System is pretty good. Has a couple flaws but over all it's a really great module. The HR management system works really well and we love how much we can customize things we need. The Reporting feature is one of my favorite things about BambooHR. I can create any report I want and I love that. Read full review Payroll management Provides accurate employees' reports Helps us in tracking payroll taxes Read full review Cons The performance feature is a little clunky and not adjustable, so I would love to have more customizable options. When a candidate signs an offer letter, it would be great if it could show up under the documents tab. Right now, it gets a little buried. Read full review One problem it has is if you try to cut multiple checks for a person (sometimes) it creates an error which requires assistance from the processor to get it straightened out. You need to pay close attention when reviewing prior to submitting. Sometimes if you think you saved something it might not have saved it and if you don't catch it before you submit, it requires assistance to get corrected up to and including voiding a check and re-issuing. In my opinion, it's somewhat expensive. I have been looking at other providers who would use a different system, and they seem to be significantly cheaper. That may not be a direct correlation to the software but to the provider. I don't know if it is capable of allowing a user to create new reports, but if it doesn't, that would be something to consider as a missing functionality. I haven't found an area that allows for tracking pay increases. We simply overwrite a persons rate of pay when we give a raise, so there is no tracking of the date a raise was given or a comparison showing what they made prior to or when the last raise was given. (That I am aware of). Read full review Likelihood to Renew There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
Read full review Evolution is provided by our current third party payroll processor. We are currently considering changing processors, because of increased prices and competition is priced significantly lower.
Read full review Usability BambooHR has been easy for me as a first-time HRIS user. It is clean and straightforward to operate. It has been an excellent upgrade for us. It seamlessly links to our website for job postings, and recruiting/onboarding is now easily tracked and done. BambooHR took us into the correct century in many ways.
Read full review Reliability and Availability Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review Performance I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Read full review Support Rating BambooHR support has been a pleasant surprise. I expected with a larger payroll/HR provider for the support to be a sticking point. BambooHR's support has been quite easy to contact and, in almost every case, very quick to respond with a solution to the issue we are facing.
Read full review In-Person Training I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review Online Training As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Read full review Implementation Rating We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.
Read full review Alternatives Considered BambooHR is much better. I often found
TriNet had limited info and tools. We did not bother using it for timesheets or time off requests because it was just too annoying. It was also annoying to navigate. Many links to resources took you off the website. Bamboo includes everything within the platform and makes it easy.
Read full review The ease of integration of Evolution Payroll with other essential platforms makes it a reliable and unique software for us. This software also distinguishes itself from others because it is easy to use and affordable. It has high-quality features that work very well for us when it comes to payroll management.
Read full review Contract Terms and Pricing Model Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
Read full review Scalability There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Read full review Professional Services VERY professional!
Read full review Return on Investment Gave more time back to HR, Directors, and Managers by providing options for easy reports and a place to have all the information. PTO! This has given so much time back to accounting as they no longer have to manually calculate PTO and it's also allowed our team to feel more comfortable to take time off by having an official way to ask off and see what their balances are. Onboarding and offboarding: this has helped HR with the many many tasks of helping team members come onboard as well as when they leave a company. Professionalism: the ability to create forms and has stepped up our game for new hires and even tracking things we have needed our team to fill out! Read full review Accuracy is one amazing thing I love about Evolution Payroll. It collects data from other systems to make payroll management excellent It is affordable and reliable Read full review ScreenShots