Award winning HR software—well deserved!
Updated May 13, 2021
Award winning HR software—well deserved!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with BambooHR
BambooHR is a great tool with lots of HR information and resources. We like the online webinar where we can sign up for free and we get also access to their powerpoint training which is great. A great tool used by several people in the Human Resources Department. The information on state law is very helpful when we don't have a lawyer on site.
- Webinar
- HR state law
- More in-depths information on certain topics
- Off boarding
- Reliable like an in-house HR specialist.
- Lots of up-to-date HR information.
It fits the size of our organization and is very user-friendly. It seems to be run by more modern people in the back. The website and all the documents and webinars offered are dynamic looking. All of these small details helped us make our decision and we like it.
Do you think BambooHR delivers good value for the price?
Yes
Are you happy with BambooHR's feature set?
Yes
Did BambooHR live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of BambooHR go as expected?
I wasn't involved with the implementation phase
Would you buy BambooHR again?
Yes
BambooHR Feature Ratings
Using BambooHR
1 - this is used by the head of administration to oversee the Human Resource function of the company. because the company keeps growing the human resource topics and subjects are becoming challenging and so diverses that we need to look for HR tools and guidance on how to treat and manage well the function.
1 - There are no skills required to use BambooHR, it is a great tool, a very user friendly app and the amount of information that we can get is impressive. So far we have been able to find answers to all questions that arose almost everyday. we don't have a full time HR person at the office so having that tool and reference and having a "people" person in the company is enough for us.
- state law
- discrimination aspects
- create process for managing people
- great tips on employee handbook
- annual performance
- career development
Evaluating BambooHR and Competitors
- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
- Analyst Reports
- Third-party Reviews
this is a very well known and popular platform that is being used by a lot of small/medium companies like ours so it was quick to make the decision to move to the platform for us as well. customer service is great. Looks like a young company and very dynamic, always trying to be on top of all HR related topics that can be the most relevant for our business, for small and medium size business at least.
I won't change anything
BambooHR Implementation
- Implemented in-house
Change management was a minor issue with the implementation
BambooHR Training
BambooHR Support
Pros | Cons |
---|---|
Quick Resolution Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
BambooHR provides me with exceptional support all the time I need it. I don't need much help in general and the platform is rich enough of all kind of information that it is self sufficient but at times, I needed help and every single time, it has been a very positive and exceptional experience. there is a great customer care / customer satisfaction experience.
Using BambooHR
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- on boarding
- policies
- none
Yes - works as well as the platform.