BambooHR vs. PayrollHero

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR
Score 8.3 out of 10
N/A
BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
PayrollHero
Score 10.0 out of 10
N/A
Despite the name, Singaporan company PayrollHero offers a suite of time and attendance streamlining solutions, like selfie-login. They can provide payroll services... but only if you are in Singapore or the Philippines.N/A
Pricing
BambooHRPayrollHero
Editions & Modules
Core
$250
per month
Pro
$250
per month
No answers on this topic
Offerings
Pricing Offerings
BambooHRPayrollHero
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNo matter what HR looks like at your company, we have the perfect plan for you!
More Pricing Information
Features
BambooHRPayrollHero
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR
8.1
117 Ratings
3% above category average
PayrollHero
-
Ratings
Employee demographic data7.899 Ratings00 Ratings
Employment history8.7106 Ratings00 Ratings
Job profiles and administration8.4105 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.8.292 Ratings00 Ratings
Organizational charting7.1102 Ratings00 Ratings
Organization and location management8.094 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)8.556 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR
8.1
76 Ratings
1% above category average
PayrollHero
-
Ratings
Pay calculation8.250 Ratings00 Ratings
Support for external payroll vendors8.244 Ratings00 Ratings
Off-cycle/On-Demand payment8.030 Ratings00 Ratings
Benefit plan administration8.859 Ratings00 Ratings
Direct deposit files8.458 Ratings00 Ratings
Salary revision and increment management8.060 Ratings00 Ratings
Reimbursement management6.730 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR
8.8
103 Ratings
9% above category average
PayrollHero
-
Ratings
Approval workflow9.1101 Ratings00 Ratings
Balance details8.994 Ratings00 Ratings
Annual carry-forward and encashment8.484 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR
8.7
112 Ratings
7% above category average
PayrollHero
-
Ratings
View and generate pay and benefit information7.970 Ratings00 Ratings
Update personal information9.2111 Ratings00 Ratings
View company policy documentation9.092 Ratings00 Ratings
Employee recognition8.676 Ratings00 Ratings
View job history9.0105 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR
7.8
48 Ratings
1% above category average
PayrollHero
-
Ratings
Tracking of all physical assets7.848 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR
7.7
88 Ratings
1% above category average
PayrollHero
-
Ratings
Report builder8.184 Ratings00 Ratings
Pre-built reports7.783 Ratings00 Ratings
Ability to combine HR data with external data7.461 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR
8.6
92 Ratings
7% above category average
PayrollHero
-
Ratings
New hire portal8.788 Ratings00 Ratings
Manager tracking tools8.682 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR
8.2
58 Ratings
1% above category average
PayrollHero
-
Ratings
Corporate goal setting8.246 Ratings00 Ratings
Individual goal setting8.256 Ratings00 Ratings
Line-of sight-visibility8.245 Ratings00 Ratings
Performance tracking8.152 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR
7.9
64 Ratings
1% below category average
PayrollHero
-
Ratings
Performance plans7.657 Ratings00 Ratings
Performance improvement plans8.052 Ratings00 Ratings
Review status tracking7.958 Ratings00 Ratings
Review reminders8.260 Ratings00 Ratings
Multiple review frequency7.855 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR
7.1
44 Ratings
10% below category average
PayrollHero
-
Ratings
Create succession plans/pools5.831 Ratings00 Ratings
Candidate ranking7.736 Ratings00 Ratings
Candidate search7.138 Ratings00 Ratings
Candidate development8.034 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR
8.1
75 Ratings
4% above category average
PayrollHero
-
Ratings
Job Requisition Management8.053 Ratings00 Ratings
Company Website Posting8.359 Ratings00 Ratings
Publish to Social Media8.254 Ratings00 Ratings
Job Search Site Posting8.257 Ratings00 Ratings
Duplicate Candidate Prevention7.551 Ratings00 Ratings
Applicant Tracking8.266 Ratings00 Ratings
Notifications and Alerts8.769 Ratings00 Ratings
Best Alternatives
BambooHRPayrollHero
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
FunctionFox
FunctionFox
Score 8.3 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
TimeCamp
TimeCamp
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambooHRPayrollHero
Likelihood to Recommend
8.9
(120 ratings)
10.0
(2 ratings)
Likelihood to Renew
9.2
(10 ratings)
-
(0 ratings)
Usability
8.5
(47 ratings)
-
(0 ratings)
Availability
9.3
(5 ratings)
-
(0 ratings)
Performance
8.7
(5 ratings)
-
(0 ratings)
Support Rating
8.5
(46 ratings)
-
(0 ratings)
Online Training
9.2
(4 ratings)
-
(0 ratings)
Implementation Rating
9.6
(3 ratings)
-
(0 ratings)
Configurability
8.6
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.6
(2 ratings)
-
(0 ratings)
Product Scalability
8.9
(5 ratings)
-
(0 ratings)
Professional Services
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(4 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(4 ratings)
-
(0 ratings)
User Testimonials
BambooHRPayrollHero
Likelihood to Recommend
BambooHR
BambooHR is great for small or medium companies that are using a paper-based system to increase efficiencies. I am the only dedicated HR employee and is great to keep track of all processes. Less appropriate is for small companies that do not have a champion to lead the software or maybe bigger companies with specific requirements and HR processes.
Read full review
PayrollHero
To organize and keep up with streamlined company procedures, use PayrollHero. The fact that PayrolHero is a cloud-based service that allows me to access it from any location and on any device is what I value the most. Another feature that I like is you can create profiles of all employees with their work histories so you can be more organized and evaluate performance. It allows you to track time worked by employees, see where the employees are in real-time, and use facial recognition to ensure they adhere to their schedules.
Read full review
Pros
BambooHR
  • Customer Service - The customer service is consistent and the team is always eager to help. They are polite, patient, and there are never terrible interactions.
  • Communication - BambooHR communication channels are simple. There are many different ways to communicate with the team. I prefer e-mail because it helps me keep track of the conversations and they respond within the appropriate time. Also, the e-mail reminders or notifications help tremendously and it's not overbearing.
  • User Interface - It's simple and easy to use!
Read full review
PayrollHero
  • Employee Clock-in is the best function of this software.
  • It helps with managing attendance which can be further used for reporting purpose.
  • Works great with my iPhone and the web based browsers.
Read full review
Cons
BambooHR
  • Reporting - I wish that you could choose a timeframe for all reports. There are times when I need to run a report for information at a point in time, but there is no functionality to complete this (maybe this is an add-on, but seems like it should be a basic function.)
  • ATS - Customizable notifications and making it easier to figure out how to change notification/email settings. I figured it out, but it was difficult to find. I wish you could choose to notify managers of candidates 1/week instead of every time someone applies.
  • Custom Holidays - being able to set up 2 different Holiday policies for different working groups. Some of our team gets a floating holiday, but we can't set that up without doing it for the entire company.
  • Being able to intercept a form that was signed by an employee but not the 2nd signer. We can't access onboarding forms that new hires signed after the 2nd signer left the company. Now we have to have our team resign all their onboarding forms because we cannot access the one with their signature.
  • Delegation for approvals - being able to delegate this when someone is on leave or time away so that Admins don't have to manage.
  • Org chart - being able to customize this feature
  • More broad or customizable EEO categories
Read full review
PayrollHero
  • The interface for the software needs some improvements. the color combination doesn't look professional.
  • Need to manage the employee finance saving details as well.
Read full review
Likelihood to Renew
BambooHR
Overall we have not had any reason to discontinue our use of BambooHR. We have not found a better solution, and there is no pressing reason that we would want to move away from the product. If they should fail to continue to improve their features over time, I could see this changing down the road, but for now I would say we are very satisfied with them. We would definitely like to see continued growth of their product however.
Read full review
PayrollHero
No answers on this topic
Usability
BambooHR
It’s a very user-friendly interface. It is modern and easy on the eyes. It is simple and not overloaded with too much detail. It is not overwhelming, and it is visually insightful for all types of learners and workers. The backend is also just as simple to use and visualize.
Read full review
PayrollHero
No answers on this topic
Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review
PayrollHero
No answers on this topic
Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Read full review
PayrollHero
No answers on this topic
Support Rating
BambooHR
Implementation was great. We have videos to watch, then we were taken through each task with a Support Person. We implemented our HRIS first, then about 3 months later implemented Payroll. I think it would have been easier to implement them both at the same time, but the timing was our decision, not theirs.
Read full review
PayrollHero
No answers on this topic
In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review
PayrollHero
No answers on this topic
Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Read full review
PayrollHero
No answers on this topic
Implementation Rating
BambooHR
It was some work involved in moving all of our documents from a drive over to the correct folders and creating the system of what folders were needed and what got placed where
Read full review
PayrollHero
No answers on this topic
Alternatives Considered
BambooHR
Although there are many products in the marketplace, there is no perfect system. BambooHR is the most economical HRIS for a small business, start-up, or business that has never had HR software. BambooHR was selected for its affordable functionality. However, if they continue to ingore the lack of functionality the pretty package will no longer have any value.
Read full review
PayrollHero
PayrollHero functions well than other available applications for HR management. It helps easy time tracking with better reporting for management. The interface can be improved more to make it unique and professional. But over all it helps with managing HR day to day operations easily. It has been great tool for HR people
Read full review
Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
Read full review
PayrollHero
No answers on this topic
Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
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PayrollHero
No answers on this topic
Professional Services
BambooHR
VERY professional!
Read full review
PayrollHero
No answers on this topic
Return on Investment
BambooHR
  • It's been a great force multiplier for our HR staff, supplementing their skills to allow them to focus on more complex tasks.
  • Employees enjoy using it and have to talk to HR staff less with the self-service options.
  • You may find as your organization grows that you outgrow a module or BambooHR and will replace with a dedicated solution.
Read full review
PayrollHero
  • Make it easy for the payroll team to check the employees attendance.
  • This tool can be accessible anywhere from any device.
  • Organized time in and out for employees.
Read full review
ScreenShots

BambooHR Screenshots

Screenshot of BambooHR's Reporting