What users are saying about
4 Ratings
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Score 8 out of 100
4 Ratings
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Score 9 out of 100

Attribute Ratings

  • LinkPoint Connect is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.0

Bananatag (discontinued)

70%
2 Ratings
9.0

LinkPoint Connect

90%
3 Ratings

Support Rating

3.0

Bananatag (discontinued)

30%
2 Ratings
10.0

LinkPoint Connect

100%
2 Ratings

Likelihood to Recommend

Staffbase GmbH

Bananatag is very well suited to creating messages that are going to be used on a regular basis but don't require much in the way of changing or amending. It is also a very handy platform to track sending emails and the watermarking technology is very handy. As far as range of designs compared to something like Mailchimp it doesn't compare well.
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LinkPoint360

LinkPoint is well suited to any situation where Outlook is used for email correspondence and calendar items and there is need to have a record of those items and/or perform connected actions (schedule tasks, follow up reminders, etc.) in Salesforce. Automating this process and removing as much duplication of work as possible is the primary goal and the primary benefit that LinkPoint provides. In addition to efficiency, automating the process also provides a pretty substantial increase in accuracy, removing ca. 50% of the chance for human error. It's pretty simple functionality in concept, but extremely valuable in execution.
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Pros

Staffbase GmbH

  • Easy to use and install, particularly with Gmail for business.
  • It has a simple feedback system, if a client reads an email, you get an emailed read receipt telling you the time of them doing so.
  • It runs in the background, is virtually undetectable and will not hinder any communication in the slightest.
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LinkPoint360

  • Adding emails is a breeze.
  • Creating contacts/leads from outlook is as simple as highlight, drag and drop.
  • Additional customization to allow you to bring in associates custom objects.
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Cons

Staffbase GmbH

  • Changing the format/size of blocks.
  • The range/choice of blocks that can be used.
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LinkPoint360

  • The plug-in for Outlook needs to be reset every couple of months.
  • It does not tag e-mails sent from mobile devices (or we haven't figured out how to do that yet).
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Pricing Details

Bananatag (discontinued)

Starting Price

Editions & Modules

Bananatag (discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    LinkPoint Connect

    Starting Price

    $192 per user, per year

    Editions & Modules

    LinkPoint Connect editions and modules pricing
    EditionModules
    LinkPoint Connect for Outlook + Salesforce1921
    LinkPoint Connect for IBM Notes + Salesforce2282
    LinkPoint Connect for Outlook + Microsoft Dynamics CRM1923
    LinkPoint Connect for IBM Notes + Microsoft Dynamics CRM2284

    Footnotes

    1. per user, per year
    2. per user, per year
    3. per user, per year
    4. per user, per year

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required $16

    Additional Details

    Subscriptions are billed annually. Discounts available for non-profits. Volume discounts available. LinkPoint Connect Solutions are available for Outlook and IBM Notes users. These include preconfigured implementations for Advologix, Apto, Apttus, FinancialForce.com, Jobscience, Navatar, Pardot, Salesforce Shield, and TaskRay.

    Support Rating

    Staffbase GmbH

    Have not really had many opportunities to use the support function but my experience was limited and a little bit clunky. It was not particularly responsive or helpful in terms of trying to resolve the query I was working on. I think the problem was solved by another member of the team that worked on designing their own template.
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    LinkPoint360

    Never had to use the support team, which probably means the product works well!
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    Alternatives Considered

    Staffbase GmbH

    Bananatag is a free-standing application that plugs into your email service provider. As such, you do not need to be logged into another application to see the results or the real-time tracking of emails like you would with other email trackers. The free application is great if you just need to track a few outbound emails, but the paid plans offer a much more robust tracking service that would allow you to get any and all information you could desire from an email being tracked
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    LinkPoint360

    Prior to our move to LinkPoint, we used the Salesforce add-in for Outlook. This required manual syncing of email and calendar items and no easy to use interface between the two programs. It was very cumbersome for me to use, to the point where I quit using it altogether some time ago. I found it far less frustrating to just switch back and forth between Outlook and Salesforce and manually perform the requisite actions, create tasks or other items, enter the required data, etc.
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    Return on Investment

    Staffbase GmbH

    • It has sped up communication with the client because you have insight into how they are receiving and looking at material you have sent them.
    • It has not had any negative impact on the business or our operations.
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    LinkPoint360

    • Activity history tracking. Our users send most of their emails from outlook.
    • Contact and lead creation.
    • Visibility of all associated records.
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    Screenshots

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