Bananatag (discontinued) vs Sugar Connect (formerly Collabspot)

• Easy to use and install, particularly with Gmail for business.
• It has a simple feedback system, if a client reads an email, you get an emailed read receipt telling you the time of them doing so.
• It runs in the background, is virtually undetectable and will not hinder any communication in the slightest.

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• Makes saving emails in SugarCRM really easy
• Flexible as to which types of records you can save to
• Accurate reporting on opens and clicks
• Easily add new records to SugarCRM from Gmail inbox

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• Changing the format/size of blocks.
• The range/choice of blocks that can be used.

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• The payment plan that Collabspot provides does not have many advantages over the free plan.
• The scores do not reflect the true assessment towards clients and candidates.
• Mail templates have an outdated design.

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• It has sped up communication with the client because you have insight into how they are receiving and looking at material you have sent them.
• It has not had any negative impact on the business or our operations.

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• The staff that enters is of guaranteed quality.
• Customers can respond to our requests quickly.
• The staff of the administration is much more committed to their work.

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