What users are saying about
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 4 reviews and ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 5.9 out of 100
Based on 5 reviews and ratings
Attribute Ratings
- Bananatag (discontinued) and Sugar Connect (formerly Collabspot) are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend
7.0
Bananatag (discontinued)
70%
2 Ratings

7.0
Sugar Connect (formerly Collabspot)
70%
2 Ratings
Support Rating
3.0
Bananatag (discontinued)
30%
2 Ratings

Sugar Connect (formerly Collabspot)
N/A
0 Ratings
Likelihood to Recommend
Bananatag (discontinued)
Bananatag is very well suited to creating messages that are going to be used on a regular basis but don't require much in the way of changing or amending. It is also a very handy platform to track sending emails and the watermarking technology is very handy. As far as range of designs compared to something like Mailchimp it doesn't compare well.
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Sugar Connect (formerly Collabspot)
It is a fantastic and very useful application. It has many customization options, but it does not have the power that a giant company requires.
Process Analyst
SOAINTProgram Development, 201-500 employees
Pros
Bananatag (discontinued)
- Easy to use and install, particularly with Gmail for business.
- It has a simple feedback system, if a client reads an email, you get an emailed read receipt telling you the time of them doing so.
- It runs in the background, is virtually undetectable and will not hinder any communication in the slightest.
Marketing Technologist
Full Cycle MarketingMarketing and Advertising, 11-50 employees
Sugar Connect (formerly Collabspot)
- Makes saving emails in SugarCRM really easy
- Flexible as to which types of records you can save to
- Accurate reporting on opens and clicks
- Easily add new records to SugarCRM from Gmail inbox
Territory Manager - Southeast US and LATAM
DbvisitComputer Software, 11-50 employees
Cons
Bananatag (discontinued)
- Changing the format/size of blocks.
- The range/choice of blocks that can be used.
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Sugar Connect (formerly Collabspot)
- The payment plan that Collabspot provides does not have many advantages over the free plan.
- The scores do not reflect the true assessment towards clients and candidates.
- Mail templates have an outdated design.
Process Analyst
SOAINTProgram Development, 201-500 employees
Pricing Details
Bananatag (discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Sugar Connect (formerly Collabspot)
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
Bananatag (discontinued)
Bananatag (discontinued) 3.0
Based on 2 answers
Have not really had many opportunities to use the support function but my experience was limited and a little bit clunky. It was not particularly responsive or helpful in terms of trying to resolve the query I was working on. I think the problem was solved by another member of the team that worked on designing their own template.
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Sugar Connect (formerly Collabspot)
No score
No answers yet
No answers on this topic
Alternatives Considered
Bananatag (discontinued)
Bananatag is a free-standing application that plugs into your email service provider. As such, you do not need to be logged into another application to see the results or the real-time tracking of emails like you would with other email trackers. The free application is great if you just need to track a few outbound emails, but the paid plans offer a much more robust tracking service that would allow you to get any and all information you could desire from an email being tracked
Marketing Technologist
Full Cycle MarketingMarketing and Advertising, 11-50 employees
Sugar Connect (formerly Collabspot)
Very similar. Two different layouts for two totally different systems. Collabspot/Sugar is my primary system, but when I was an SDR, I used HubSpot for prospecting primarily because of email automation. Now that I'm a Territory Manager, I don't use HubSpot much anymore as my time is filled up with partners and clients--I do less "hunting" these days than I did as an SDR. Our company uses SugarCRM and Collabspot is integrated so I use Collabspot almost exclusively now. Right tool for the right job, I guess.
Territory Manager - Southeast US and LATAM
DbvisitComputer Software, 11-50 employees
Return on Investment
Bananatag (discontinued)
- It has sped up communication with the client because you have insight into how they are receiving and looking at material you have sent them.
- It has not had any negative impact on the business or our operations.
Marketing Technologist
Full Cycle MarketingMarketing and Advertising, 11-50 employees
Sugar Connect (formerly Collabspot)
- The staff that enters is of guaranteed quality.
- Customers can respond to our requests quickly.
- The staff of the administration is much more committed to their work.
Process Analyst
SOAINTProgram Development, 201-500 employees