Likelihood to Recommend There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
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SQL Safe is appropriate and well-suited for any backup scenario. Having used SQL Safe, I probably wouldn't want to manage a set of servers in the future without it. If you only have a couple of SQL servers, it might not be worth the spend as there are well-maintained free options that are very functional (though they do require more technical knowledge). But I can't think of a scenario where SQL Safe wouldn't be appropriate.
Greg Goss SQL Database and Business Intelligence Manager
Read full review Pros Quickness to deploy. You will not need an expert to get this up and running. Extremely intuitive interface: Brand new techs can pick this up without much training. Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours. Read full review IDERA (an Idera, Inc. company)
History visibility Very intuitive Easy to set up Read full review Cons In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made. It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to. Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it. Read full review IDERA (an Idera, Inc. company)
When you're adding a new SQL server, sometimes the install from the management server to the SQL server will fail. I'm guessing this happens because of some version difference in Windows components or similar. Not a huge deal because you can just copy the agent to the SQL server and install it there, but considering how easy everything else is, I would expect this to be a little more fluid. I ran into a situation where part of our business decided to move their servers to a third-party data center. When they took away a SQL server that I was managing with SQL Safe, anything having to do with that policy took forever. Click. Wait 10 minutes. Window reacts. I'm guessing this is because the Management Console is trying super hard to contact the server in question, but I wish it handled losing a server better than it does. Greg Goss SQL Database and Business Intelligence Manager
Read full review Likelihood to Renew Love the units
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Usability The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
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Support Rating They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
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Implementation Rating Work on a backup agent for Mac OS X or any Apple OS.
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Alternatives Considered I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
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IDERA SQL Safe Backup winning thanks to the pricing, nothing more.
Read full review Return on Investment We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable. We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations. Read full review IDERA (an Idera, Inc. company)
SQL Safe allows me to spend less time managing my DR plan and still maintain confidence that my backups and restores are solid. Saving my time means saving money. SQL Safe does an amazing job at backup compression over and above SQL's native compression. SQL backups are probably our single largest consumer of network drive space. Any product that helps reduce my network footprint, saves money. Greg Goss SQL Database and Business Intelligence Manager
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