Barracuda CloudGen Firewall vs. Cisco Meraki vMX

I would say a small business with a basic firewall and security needs would be a perfect fit for the Barracuda CloudGen firewall. I know that they soon end up leaving the NG models and are moving forward with the F series firewall. I think the F series is a much more difficult to manage device and doesn’t offer simplistic configuration or use and lacks cloud control so I don’t understand the move on Barracuda’s part to nix a great easy to manage the firewall. I do think that the NG line is maybe too simple for bigger businesses and would lack some main features that they would require.

Incentivized

I think for us in our deployment model where it spoke to the hub, it certainly makes ideal sense. I would probably say with anyone that's signed in Azure or a cloud platform, obviously VMX appliance may not be suited. Anyone on Old Legacy MPLS may struggle to see a purpose for SD-WAN overlay of the top. But I think if you really want to introduce network communications that are low cost effective, solid in terms of availability and performance, a Meraki sdwan solution with the VMX appliance in the cloud is ideal.

Incentivized

• The management software is excellent. It make it much easier to manage the firewalls than some of the other vendors.
• Watching real-time traffic is easy to do when trying to troubleshoot a users issues getting to a particular service.
• Support from Barracuda has been excellent. We rate their phone and online remote support as being the best in the business.
• We like the QoS and Traffic shaping of the NG Firewalls. They help is manage our limited bandwidth, so that business critical resources are available over lesser critical resources.
• Integration with Active Directory makes it easy to identify users activities in logs.

Incentivized

• Works well with physical Meraki MX devices
• Site-to-Site VPNs are easy to set up with other Meraki devices
• Cisco Meraki vMX provides a great solution for a virtual environment, like Azure

Incentivized

• Very complex and steep learning curve to get up to speed.
• Multiple ways to configure for the same service or feature. Takes time to determine "your" customized build.
• Interface can sometimes be clunky when trying to determine how it's organized or arranged. Again, steep learning curve.

• Client VPN: Cisco Meraki vMX in general needs to implement multiple VPN profiles/ group policies for client VPN
• Alerts: Cisco Meraki vMX in general should be more consistent in sending alerts. We should receive alarms instantly.
• Event logs: More in-depth event logs for all Meraki products, such as system crashes, etc.

Incentivized

Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing.

I could go on and on about how good Barracuda's support really is. I have yet to have a problem they didn't help me fix and I always learn something when talking with them. The story that best describes my overall experience with Barracuda's support is this: When I first put in the xSeries they had a problem with a policy route. There was a bug in the code and in the one situation I was it, it just would not work. I went up the levels of support and they couldn't fix it. Well, next thing I know I am on the phone with 2 of the guys that programmed the thing and they work out the solution in no time and get me going. That is support. That is what I have come to expect from Barracuda. If the tech on the phone doesn't know the answer, they do not stop until they find it. Grant it, I also have to admit I do not call support with every problem, I try to work it out on my own first as that is how I learn best, so when I do call support it is going to be complicated.

Incentivized

Our Cisco firewall was always difficult to make any changes against. It had no user-friendly GUI interface. We were calling technical support most of the time whenever we needed to make any changes. The Barracuda CloudGen Firewall has a GUI interface which we are looking forward to getting better acquainted with as we move off of our old Cisco. Of course, Barracuda's technical support is always there and is top notch!

The VMware SD wan does give some better WAN metrics, but the interface is super clunky and doesn’t support a full stack. If Meraki could give some more QoE link metrics, it would be perfect.

Incentivized

We have over 350 locations and growing. We chose Cisco Meraki vMX because of ease of use and how it scales.

Incentivized

• We saved multiple thousands of dollars the first year out with the firewall in maintenance fees. We paid for the firewall and 3 years of service and still saved money.
• The ease of management allows me to do my job more efficiently. I save a lot of time when doing my day to day job because I can get to my firewall virtually anywhere.
• I feel a lot safer and my business more secure knowing that I have configured things the way they need to be and it was simple and not overly complicated.

Incentivized

• Some users it knocks down on maintenance labor/cost
• Negative would be if you didn't really vet the feature set to the customers needs and end up having to replace it short notice.

Incentivized