24 Ratings
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Score 8.7 out of 100
3 Ratings
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Score 5.8 out of 100

Likelihood to Recommend

Barracuda CloudGen Firewall

I would say a small business with a basic firewall and security needs would be a perfect fit for the Barracuda CloudGen firewall. I know that they soon end up leaving the NG models and are moving forward with the F series firewall. I think the F series is a much more difficult to manage device and doesn’t offer simplistic configuration or use and lacks cloud control so I don’t understand the move on Barracuda’s part to nix a great easy to manage the firewall. I do think that the NG line is maybe too simple for bigger businesses and would lack some main features that they would require.
Anonymous | TrustRadius Reviewer

Lightspeed Filter (formerly Relay)

Lightspeed web filtering using the Chromebook Relay agent is amazing and does a great job for a cloud filtering solution. The reports that are available are great and can be customized and retains data for 90 days. Reports are easily shared with staff and/or parents for transparency and disciplinary reasons. The agent for Lightspeed (Relay) does not work well with OSX and works okay in Windows, but doesn't allow you to access local IP addresses in the web browser. There needs to be a way to bypass filtering for local network access. This can make it unusable in some cases.
Jonathan Butler | TrustRadius Reviewer

Feature Rating Comparison

Firewall

Barracuda CloudGen Firewall
7.9
Lightspeed Filter (formerly Relay)
Identification Technologies
Barracuda CloudGen Firewall
7.3
Lightspeed Filter (formerly Relay)
Visualization Tools
Barracuda CloudGen Firewall
7.1
Lightspeed Filter (formerly Relay)
Content Inspection
Barracuda CloudGen Firewall
8.1
Lightspeed Filter (formerly Relay)
Policy-based Controls
Barracuda CloudGen Firewall
7.5
Lightspeed Filter (formerly Relay)
Active Directory and LDAP
Barracuda CloudGen Firewall
7.6
Lightspeed Filter (formerly Relay)
Firewall Management Console
Barracuda CloudGen Firewall
8.1
Lightspeed Filter (formerly Relay)
Reporting and Logging
Barracuda CloudGen Firewall
7.0
Lightspeed Filter (formerly Relay)
VPN
Barracuda CloudGen Firewall
8.9
Lightspeed Filter (formerly Relay)
High Availability
Barracuda CloudGen Firewall
9.0
Lightspeed Filter (formerly Relay)
Stateful Inspection
Barracuda CloudGen Firewall
7.9
Lightspeed Filter (formerly Relay)
Proxy Server
Barracuda CloudGen Firewall
7.9
Lightspeed Filter (formerly Relay)

Pros

Barracuda CloudGen Firewall

  • The management software is excellent. It make it much easier to manage the firewalls than some of the other vendors.
  • Watching real-time traffic is easy to do when trying to troubleshoot a users issues getting to a particular service.
  • Support from Barracuda has been excellent. We rate their phone and online remote support as being the best in the business.
  • We like the QoS and Traffic shaping of the NG Firewalls. They help is manage our limited bandwidth, so that business critical resources are available over lesser critical resources.
  • Integration with Active Directory makes it easy to identify users activities in logs.
Anonymous | TrustRadius Reviewer

Lightspeed Filter (formerly Relay)

  • Traffic Logging
  • Alerts
  • Filtering by groups
  • Reporting
Jonathan Butler | TrustRadius Reviewer

Cons

Barracuda CloudGen Firewall

  • Not come across any yet! A nice-to-have could be a mobile app which allows you to monitor it on your phone or mobile device.
Anonymous | TrustRadius Reviewer

Lightspeed Filter (formerly Relay)

  • MAC OSX Client Compatibility and reliability.
  • Windows Client Compatibility and reliability.
  • Contract and Terms
  • Pricing
Jonathan Butler | TrustRadius Reviewer

Usability

Barracuda CloudGen Firewall

Barracuda CloudGen Firewall 5.5
Based on 1 answer
Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing.
Anonymous | TrustRadius Reviewer

Lightspeed Filter (formerly Relay)

No score
No answers yet
No answers on this topic

Support Rating

Barracuda CloudGen Firewall

Barracuda CloudGen Firewall 8.0
Based on 6 answers
I could go on and on about how good Barracuda's support really is. I have yet to have a problem they didn't help me fix and I always learn something when talking with them. The story that best describes my overall experience with Barracuda's support is this: When I first put in the xSeries they had a problem with a policy route. There was a bug in the code and in the one situation I was it, it just would not work. I went up the levels of support and they couldn't fix it. Well, next thing I know I am on the phone with 2 of the guys that programmed the thing and they work out the solution in no time and get me going. That is support. That is what I have come to expect from Barracuda. If the tech on the phone doesn't know the answer, they do not stop until they find it. Grant it, I also have to admit I do not call support with every problem, I try to work it out on my own first as that is how I learn best, so when I do call support it is going to be complicated.
Paul Metzger | TrustRadius Reviewer

Lightspeed Filter (formerly Relay)

No score
No answers yet
No answers on this topic

Alternatives Considered

Barracuda CloudGen Firewall

Our Cisco firewall was always difficult to make any changes against. It had no user-friendly GUI interface. We were calling technical support most of the time whenever we needed to make any changes. The Barracuda CloudGen Firewall has a GUI interface which we are looking forward to getting better acquainted with as we move off of our old Cisco. Of course, Barracuda's technical support is always there and is top notch!
Jay Glatt | TrustRadius Reviewer

Lightspeed Filter (formerly Relay)

Lightspeed has a long solid reputation in the EDU market for web filtering. That being said, they have the largest database of the categorized websites at the administrator's disposal during the configuration and operation. Safety Check is AI-based and Securely uses a live in-person safety monitoring system. Securely can send local authorities to do a welfare check on students because of self-harm-related emergencies. Securly is priced a little cheaper but not too much. Linewiz will be our new system to test.
Jonathan Butler | TrustRadius Reviewer

Return on Investment

Barracuda CloudGen Firewall

  • Positive: highly customizable and can control the entire network from one location.
  • Positive: all services and processes work very well and are reliable.
  • Positive: MSPs looking to deploy and control numerous firewalls with ease, this is hands down the best product.
  • Negative: very high learning curve, definitely not a one-and-done firewall. Requires a lot of dedicated time to get the machine running the way you want.
Derek Schroeder | TrustRadius Reviewer

Lightspeed Filter (formerly Relay)

  • Very costly per year
  • Does a great job with 1:1 filtering on Chromebooks
  • Safety Check checks student for possible self harm and alerts staff
Jonathan Butler | TrustRadius Reviewer

Screenshots

Pricing Details

Barracuda CloudGen Firewall

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lightspeed Filter (formerly Relay)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Barracuda CloudGen Firewall
7.4
Lightspeed Filter (formerly Relay)
5.0

Usability

Barracuda CloudGen Firewall
5.5
Lightspeed Filter (formerly Relay)

Support Rating

Barracuda CloudGen Firewall
8.0
Lightspeed Filter (formerly Relay)

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