Barracuda Email Security Gateway vs. Microsoft Defender for Endpoint

Good combination when using their other products like an incident response. When using automated workflows, this makes creating sender policies a breeze. Unfortunately, this can also be done too well as it may filter out valid emails and to resend or place them back into users' mailbox isn't an easy thing to do even if you attempt to resend through the Email Security Gateway.

Usually we had lots two platforms tasked with scanning exposures, anti-malware and provision for information and threat management. But with Microsoft Defender for Endpoint we have an all inclusive platform that even integrate with other Microsoft security apps such as Microsoft Defender for Cloud for enhanced threat insights and visibility.

Incentivized

• ESS has a simple interface for both users and administrators.
• The "Manage Quarantine" button in each email is a direct sign-on link, so users don't have to remember their password to manage their quarantine (this is GOLD, Jerry!).
• The baseline functionality (catching spam/malware/phishing/malware attachments/malformed PDFs etc) is super-solid, with few false positives and few false negatives.

Incentivized

• It provides a unified security experience when combined with other Microsoft products such as Microsoft Defender for 365 and Azure Defender.
• It has an excellent dashboard and centralized view that make it easy to see and control everything from one location.
• It's an EDR tool designed to help you understand incidents and alerts better.
• Real-time detection of attacks and prompt endpoint device responses. It effortlessly interacts with additional Microsoft security products.

Incentivized

• You need to take time in adding your contacts to a whitelist so that you don't miss an email.
• I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails.
• The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.

Incentivized

• Does not allow for remediation from the management console.
• The ticket system doesn't alert the person assigned to the ticket.
• You have to submit requests for whitelisting applications.
• Scanning exclusions are tricky to find.
• Adding devices, especially Apple devices, is very cumbersome.

Incentivized

So far we have had limited problems the one's we have had we can attribute to poor user judgement not our gateway failing. One of the best features is the Barracuda is intuitive to choices we make on blocking or rejecting emails which is a great feature. lessens are need to repetitively enter the same information

Incentivized

Availability is robust and flawless. This is a non-issue, its always up & running and fail-over protection is available for restarts or upgrades.

Incentivized

The WebUI is the only piece I find lacking on the Barracuda ESK. Its is not the fastest and is fairly utilitarian in its approach. The Outlook plug-in, while not in wide use here, causes zero slowdown in Outlook or the Barracuda ESG.

Incentivized

Barracuda customer support is great. Most of the time when I can an actual tech support representative answers, not some person that will just take a message. If one is not available I will receive a call back in a very short time.

Incentivized

The first time I tried to onboard my macOS endpoints to MDE I struggled for quite a bit. I had to reach out to Microsoft's MDE support team. The tech was very helpful in walking me through the steps during a screen share session

Incentivized

Barracuda integrates well with Office 365 and mail flow is great. It was the first solution we found that was part of a greater suite to fit all the requirements we had. With the Email Security gateway being in the cloud, it required no extra hardware but also nothing new installed on an endpoint as some solutions require.

Incentivized

in an overall protection sentinelone is providing better protection for us, but as it comes with subscription's limitation, we have to be really careful in managing the licenses, the MS Defender for endpoint is providing us a decent protection which we are not complaining about, why we chose them ? as mentioned, this is coming with our subscription

Incentivized

• Allows us to set it and forget it. We don't have to worry about patch or upgrade to a newer version. Barracuda does it all for us.
• DLP has been great. That's a risk which is hard to monitor but Barracuda does it effortlessly.

Incentivized

• By providing robust threat protection, Defender for Endpoint can prevent downtime caused by security issues. Employees can work without interruptions, leading to increased productivity.
• By significantly decreasing the frequency of security incidents like malware infections and data breaches, Microsoft Defender for Endpoint can protect your network. The cost of incident response, cleanup, and potential regulatory fines are reduced as a result of the decrease in events.
• The implementation and configuration of Microsoft Defender for Endpoint may require an initial investment in licensing, training, and deployment, which can temporarily affect ROI.
• The cost of licensing can be substantial, especially for larger organizations. This cost needs to be factored into the ROI calculation.

Incentivized