Barracuda Message Archiver vs. Sonian (discontinued)

This is the perfect solution for a quick implementation of archivation. You configure it once and it keeps on going. Users do not need to interact to archive, only to find things back.

We have had a couple of legal inquiries which required us to review emails for a user or users. Using the Barracuda Cloud Archiving Service, we have been able to perform searches quickly, narrowing or expanding the search criteria is easy, resulting in exactly what we were looking for. This has saved us with claims for collections, as well as a couple of legal HR matters. It is my trusted go to application.

• Archiving with journaling.
• Search with WebClient.
• Search with Add-In.
• Stubbing.

Incentivized

• Sonian search is rightly praised for ease of use, scale, performance and accuracy.
• Sonian archive can be deployed rapidly without the need for costly professional service engagements.
• Seamless process to import PST files into the archive.
• Sonian has a high focus on compliance and governance which is reflected with their fast and accurate search function.

Incentivized

• the folder structure of the mailbox is harder to keep up with
• it is a bit confusing when you search for non email items, like contacts.

• Speed is slow sometimes
• The Outlook plugin does not always find all emails when searching

I would give a ten...but I don´t know the benefit in 2 years between Barracuda in Cloud and Microsoft in Situ Mailarchive. Lets see then!

Incentivized

The product is good but for this specific product there are often some technical problems. Mostly support in Vienna can solve them soon. The development is very, very slow. I have asked for some changes. They gave the okay to make it with a feature request...but 3 years later there is still no code for my problems. Not even one feature request was done.

Incentivized

It performs as expected with no exceptions.

The support in Vienna is very, very great. They are fast and can support almost all problems by themselves. Especially Mr. Michael Holzer is a very high specialist and you can ask him almost everything. Just write a mail to emeasupport and you will be sure, that some minutes or hours later you will get a kind and professional call.

Incentivized

We only need support when initially setting it up. We really have not had to call for user or help support on this product. It has always worked and is always easy to use.

Think about using offline archives. They make a lot of trouble. Better train your users to use the Outlook Addin Search without using offline archives, which need a lot of power, network and harddrive space. Headers only functionality was promised years ago but is still not implemented.

Incentivized

It was a lot cheaper, i mean a awfull lot.

Sonian is a pure SaaS solution and is easy to manage and use. It's cost effective and does exactly what it says on the tin

Incentivized

• i had no negative impact.

• We have been able to reduce a lot of store space by moving all PST files to the archiver.
• Users love how easy it is to find old emails that were deleted long ago.
• Some users now rely on this service