23 Ratings
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Score 6.4 out of 100
14 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • Barracuda Web Security Gateway is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.4

Barracuda Web Security Gateway

94%
7 Ratings
6.4

FortiGuard Web Filtering Service

64%
3 Ratings

Usability

8.0

Barracuda Web Security Gateway

80%
1 Rating

FortiGuard Web Filtering Service

N/A
0 Ratings

Support Rating

9.5

Barracuda Web Security Gateway

95%
5 Ratings
6.0

FortiGuard Web Filtering Service

60%
2 Ratings

Likelihood to Recommend

Barracuda Web Security Gateway

For a larger organization, this is a must. It provides insight into what the users are doing online and most malicious sites will no longer be accessible if access is denied. This can also give access to non-work related sites, but in a limited capacity, based on user or time of day. Though a smaller company would benefit from the features, it may be cost prohibitive.
Anonymous | TrustRadius Reviewer

FortiGuard Web Filtering Service

I recommend FortiGuard [Web Filtering Service] for small and medium businesses. It is well suited if you need to block bad websites like pornography, so I especially recommend using it for schools. For example, you can implement a firewall between the public internet and your local network of computer labs, students, and staff.
Anonymous | TrustRadius Reviewer

Pros

Barracuda Web Security Gateway

  • Control of domains/sites allowed for access. We can be sure our users are not using their online activity to accidentally, or intentionally, to go to malicious, threatening, intolerance, hate, or pornography.
  • Reporting is easy and informative. Reports allow you to summarize for specific time periods, and then drill down to see time spent, or bandwidth used.
  • Blocking and/or allowing instantly for a specific user or groups is easily done and takes effect immediately.
Jay Glatt | TrustRadius Reviewer

FortiGuard Web Filtering Service

  • The logging provided in FortiGuard Web Filtering Services is fantastic. It allows you to capture all requisite information. I personally have my log view set to show address accessed, time browsed, user, machine, all IP addresses involved, computer name, site Category, and the action taken.
  • In 4 years I have had to report 6 incorrect website ratings. Every time I've reported an issue, there has been an update to the site listing by the next morning.
  • Creating separate rule sets is simple, allowing for easy management of different groups of users.
Anonymous | TrustRadius Reviewer

Cons

Barracuda Web Security Gateway

  • More configuration in the reporting options would be helpful; there are a number of reports available to run, however more options for customisation would be useful.
  • The ability to add a list of domains/URL patterns to whitelist or block would be beneficial; while you can do a bulk edit, you can't just copy and paste the URLs in, you have to modify the line of text so that it matches the format, and adds it to the list. The ability to just import a list of addresses would be a huge time saver.
Anonymous | TrustRadius Reviewer

FortiGuard Web Filtering Service

  • Interface was not easy for some other users, but after they got it down, it worked well.
  • Took a little while to get help from support. Had to call the project manager to get help. But they took care of the issue after the fact.
Tony Ortiz | TrustRadius Reviewer

Pricing Details

Barracuda Web Security Gateway

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

FortiGuard Web Filtering Service

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Barracuda Web Security Gateway

Barracuda Web Security Gateway 8.0
Based on 1 answer
There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.
Anonymous | TrustRadius Reviewer

FortiGuard Web Filtering Service

No score
No answers yet
No answers on this topic

Support Rating

Barracuda Web Security Gateway

Barracuda Web Security Gateway 9.5
Based on 5 answers
Barracuda support is always available, 24/7. They are always friendly, supportive, and follow-up with anything they promise. Any ticket that is opened is touched constantly by the support team until it is remedied
Jay Glatt | TrustRadius Reviewer

FortiGuard Web Filtering Service

FortiGuard Web Filtering Service 6.0
Based on 2 answers
Took a little longer for support to get our problem solved, but when the upper tier tech support was involved, we got excellent customer support.
Tony Ortiz | TrustRadius Reviewer

Alternatives Considered

Barracuda Web Security Gateway

SonicWall, Barracuda NG Firewall, and WatchGuard provides Content Filtering, but are primarily firewalls with Content Filtering features. The Web Filter is a dedicated appliance with more storage space and better reporting of users.
Derek Schroeder | TrustRadius Reviewer

FortiGuard Web Filtering Service

We selected FortiGuard Web Filtering because it came in the service bundle with our FortiGate unit. After testing the service for a couple of months, we disabled the web filtering that was running on our client machines and have not looked back. It's been easy to manage, effective, and fast. There isn't much more you can ask for from a filtering solution.
Anonymous | TrustRadius Reviewer

Return on Investment

Barracuda Web Security Gateway

  • I came into the company with Barracuda already implemented so it worked well for a number of years.
  • Their support contract was a bit pricey.
  • For what the company paid for the system, Barracuda was worth the money over the 10 years it was implemented.
Anonymous | TrustRadius Reviewer

FortiGuard Web Filtering Service

  • The subscription is a bit expensive. However, taking its value into consideration makes it worthwhile.
Anonymous | TrustRadius Reviewer

Screenshots

FortiGuard Web Filtering Service

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