Barracuda Web Security Gateway vs FortiGuard Web Filtering Service

Likelihood to Recommend

For a larger organization, this is a must. It provides insight into what the users are doing online and most malicious sites will no longer be accessible if access is denied. This can also give access to non-work related sites, but in a limited capacity, based on user or time of day. Though a smaller company would benefit from the features, it may be cost prohibitive.

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Verified User

Director in Information Technology

Legal Services Company, 11-50 employees

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FortiGuard Web Filtering Service has served us well for protecting both business and guest networks. We currently have multiple tiers on the business side running different rule sets, and some shared custom groups allowing us to manage access with as much granularity as we desire

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Verified User

Engineer in Information Technology

Hospitality Company, 501-1000 employees

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Pros

Control of domains/sites allowed for access. We can be sure our users are not using their online activity to accidentally, or intentionally, to go to malicious, threatening, intolerance, hate, or pornography.
Reporting is easy and informative. Reports allow you to summarize for specific time periods, and then drill down to see time spent, or bandwidth used.
Blocking and/or allowing instantly for a specific user or groups is easily done and takes effect immediately.

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Jay Glatt

Director of IT

GiumarraFood & Beverages, 201-500 employees

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Easy Implementation.
Worked well with most of the apps we use.
GUI was easy to use.

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Tony Ortiz

Database Administrator

Northside ISDEducation Management, 501-1000 employees

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Cons

More configuration in the reporting options would be helpful; there are a number of reports available to run, however more options for customisation would be useful.
The ability to add a list of domains/URL patterns to whitelist or block would be beneficial; while you can do a bulk edit, you can't just copy and paste the URLs in, you have to modify the line of text so that it matches the format, and adds it to the list. The ability to just import a list of addresses would be a huge time saver.

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Verified User

Engineer in Information Technology

Aviation & Aerospace Company, 501-1000 employees

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The method for allowing individual overrides is clunky, but it functions. A clean way to allow individual overrides (with the ability to set a timer) would be fantastic.

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Verified User

Engineer in Information Technology

Hospitality Company, 501-1000 employees

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Usability

Barracuda Web Security Gateway 8.0

Based on 1 answer

There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.

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Verified User

Administrator in Information Technology

Plastics Company, 201-500 employees

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No score

No answers yet

No answers on this topic

Support Rating

Barracuda Web Security Gateway 9.3

Based on 5 answers

Barracuda support is always available, 24/7. They are always friendly, supportive, and follow-up with anything they promise. Any ticket that is opened is touched constantly by the support team until it is remedied

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Jay Glatt

Director of IT

GiumarraFood & Beverages, 201-500 employees

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FortiGuard Web Filtering Service 6.0

Based on 1 answer

Took a little longer for support to get our problem solved, but when the upper tier tech support was involved, we got excellent customer support.

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Tony Ortiz

Database Administrator

Northside ISDEducation Management, 501-1000 employees

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Alternatives Considered

SonicWall, Barracuda NG Firewall, and WatchGuard provides Content Filtering, but are primarily firewalls with Content Filtering features. The Web Filter is a dedicated appliance with more storage space and better reporting of users.

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Derek Schroeder

Service Manager

Accellis Technology GroupInformation Technology and Services, 11-50 employees

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We selected FortiGuard Web Filtering because it came in the service bundle with our FortiGate unit. After testing the service for a couple of months, we disabled the web filtering that was running on our client machines and have not looked back. It's been easy to manage, effective, and fast. There isn't much more you can ask for from a filtering solution.

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Verified User

Engineer in Information Technology

Hospitality Company, 501-1000 employees

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Return on Investment

I came into the company with Barracuda already implemented so it worked well for a number of years.
Their support contract was a bit pricey.
For what the company paid for the system, Barracuda was worth the money over the 10 years it was implemented.

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Verified User

Administrator in Information Technology

Retail Company, 201-500 employees

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It cost us almost little time to set up and pilot, so we didn't spend a lot of man-hours working on it. Implementation was easy.

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Tony Ortiz

Database Administrator

Northside ISDEducation Management, 501-1000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Barracuda Web Security Gateway vs FortiGuard Web Filtering Service