Barracuda Web Security Gateway vs FortiGuard Web Filtering Service

• Control of domains/sites allowed for access. We can be sure our users are not using their online activity to accidentally, or intentionally, to go to malicious, threatening, intolerance, hate, or pornography.
• Reporting is easy and informative. Reports allow you to summarize for specific time periods, and then drill down to see time spent, or bandwidth used.
• Blocking and/or allowing instantly for a specific user or groups is easily done and takes effect immediately.

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• The logging provided in FortiGuard Web Filtering Services is fantastic. It allows you to capture all requisite information. I personally have my log view set to show address accessed, time browsed, user, machine, all IP addresses involved, computer name, site Category, and the action taken.
• In 4 years I have had to report 6 incorrect website ratings. Every time I've reported an issue, there has been an update to the site listing by the next morning.
• Creating separate rule sets is simple, allowing for easy management of different groups of users.

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• More configuration in the reporting options would be helpful; there are a number of reports available to run, however more options for customisation would be useful.
• The ability to add a list of domains/URL patterns to whitelist or block would be beneficial; while you can do a bulk edit, you can't just copy and paste the URLs in, you have to modify the line of text so that it matches the format, and adds it to the list. The ability to just import a list of addresses would be a huge time saver.

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• Interface was not easy for some other users, but after they got it down, it worked well.
• Took a little while to get help from support. Had to call the project manager to get help. But they took care of the issue after the fact.

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• I came into the company with Barracuda already implemented so it worked well for a number of years.
• Their support contract was a bit pricey.
• For what the company paid for the system, Barracuda was worth the money over the 10 years it was implemented.

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• The subscription is a bit expensive. However, taking its value into consideration makes it worthwhile.

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