Barracuda Web Security Gateway vs. McAfee WebAdvisor (discontinued) vs. Symantec Intelligence Services

For a larger organization, this is a must. It provides insight into what the users are doing online and most malicious sites will no longer be accessible if access is denied. This can also give access to non-work related sites, but in a limited capacity, based on user or time of day. Though a smaller company would benefit from the features, it may be cost prohibitive.

McAfee Web Protection is a great tool when your work requires you to surf the internet a lot and download files. Being a Software Developer, I have to search for a lot of things and have to visit lots of websites for solutions or learning new concepts. Having McAfee's Web Protection enables me to visit only the sites that are safe and it even blocks the trackers. It also scans the files (usually software and codes) that I download and lets me know whether they are safe to open or not.

Incentivized

In a large environment, this is the perfect system. If you do not have constant changes, it easily becomes a system you drop in place and rarely have to think about. Our units have been rock solid and have never experienced any unexpected downtime, and upgrades are just a couple button clicks to deploy, or roll back. For small offices, with minimal traffic this may be using a sledgehammer to put in a push pin. It will work great, but the devices is likely over engineered for small offices (<50 people). That being said, price-wise it's still a great solution when compared to competing products and being from Symantec, you know it's going to be around and support for the long term.

Incentivized

• Integrates with other Barracuda products, including the Barracuda Web Application Firewall and the Barracuda Email Security Gateway.
• Helps manage bandwidth to improve network performance.
• Easy to use.
• Allows you to perform SSL inspections to view content on social networks.
• Help prevent data loss.
• Protect our privacy.

Incentivized

• Make Web Surfing safe and secure.
• Block Trackers.
• Notifies if a webpages are safe.
• Scans downloads.

Incentivized

• Almost real time protection from all ongoing threats with their DLA inspection
• Great visibility into web filtering policies using the dashboards and reports
• No patching or downloads needed, immediate protection is provided as clients are always cloud connected

Incentivized

• I don't think I have anything to mention here. The Barracuda Web Security Gateway does everything we need it to do.

• It shows a lot of popups to upgrade to AntiVirus which gets annoying sometimes.

Incentivized

• The admin interface would be better off not using Java
• Setting up SSL properly can be a bit challenging
• Could really use a better source for training, like a library of how-to videos

Incentivized

There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.

Incentivized

I really like the system, it's easy to use and mostly intuitive. I would have gone 10/10, but the management interface uses Java, and that seems to always make things a bit harder to start. Once everything is loaded and running, it's great - but it does require me to maintain a compatible version of Java on the machine I use to access the system, I'd be much happier with some kind of HTML5 interface. I also deducted 1 point for the functionality of the refer filter - it works as expected, but if the site isn't coded with the correct refer header, like Microsoft's site - then some page elements get stripped and pages only render about 98% correctly. I know that's not in Symantec's list of responsibilities, but having a filter that doesn't fully understand CDNs is worth the 1 point ding.

Incentivized

Barracuda support have also been excellent when we have had to contact them. The only time we had a hardware issue on a device (and that device was about 8 years old) it was replaced within about 24 hours of reporting it. Generally there has not been much need to contact their support, as once the device is in and set up, it just works.

Incentivized

I've had exactly 1 problem in 8 years, I contacted support via the customer portal, less than an hour later I found myself in a screen share with a support tech who not only fixed my configuration error, but also took the time to ask about my usage and offered some great tips on changes. It was just one support incident, but I was impressed by the speed of response to a non-critical issue as well as the depth of product knowledge the support engineer had.

Incentivized

SonicWall, Barracuda NG Firewall, and WatchGuard provides Content Filtering, but are primarily firewalls with Content Filtering features. The Web Filter is a dedicated appliance with more storage space and better reporting of users.

Incentivized

Symantec WebFilter / Intelligence Services solution was a simple 1U appliance that does everything we need, compared to the Forcepoint solution which required a virtual appliance, a database server, a log server, and a management server - the licensing costs alone make the Symantec WebFilter / Intelligence Services solution a clear winner. The Forcepoint solution is really good, it just requires such a big footprint without delivering much beyond what the Symantec WebFilter / Intelligence Services solution does with a single unit.

Incentivized

• I came into the company with Barracuda already implemented so it worked well for a number of years.
• Their support contract was a bit pricey.
• For what the company paid for the system, Barracuda was worth the money over the 10 years it was implemented.

Incentivized

• I am not sure about that as I am just a user and have not been involved with the ROI aspect.

Incentivized

• Boosts business productivity with having secured systems
• Globally available threat protection adhering to our own security policies
• User may sometime find it difficult to deal with - so there can be a feature to make it more user friendly in terms of user experience. That is a bit of negative we have seen.

Incentivized