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Barracuda Web Security Gateway vs. Symantec Edge Secure Gateway vs. Symantec Intelligence Services

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Barracuda Web Security Gateway

    Score9 out of 10
    N/ABarracuda Web Security Gateways now available in the 200 through 1000 series provide web content filtering as well as access and advanced threat protection, and are available as physical appliances, virtual appliances, or as a SaaS.N/A

    Symantec Edge Secure Gateway

    Score4 out of 10
    N/ASymantec Secure Web Gateway (SWG) protects organizations across the web, social media, applications, and mobile networks. SWG acts as a proxy between users and the internet to identify malicious websites and payloads and to control access to sensitive content. SWG solutions consolidate a broad feature-set to authenticate users, filter web traffic, identify cloud application usage, provide data loss prevention, deliver threat prevention, and ensure visibility into encrypted traffic.N/A

    Symantec Intelligence Services

    Score8 out of 10
    N/ASymantec WebFilter / Intelligence Services (formerly Blue Coat WebFilter) is a web application protection and web content filtering solution, designed to allow users to control access to web content and block web threats with advanced threat defense and real-time global threat intelligence.N/A
    Pricing
    Barracuda Web Security GatewaySymantec Edge Secure GatewaySymantec Intelligence Services
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Barracuda Web Security GatewaySymantec Edge Secure GatewaySymantec Intelligence Services
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Best Alternatives
    Barracuda Web Security GatewaySymantec Edge Secure GatewaySymantec Intelligence Services
    Small Businesses
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Forcepoint SWG
    Score8 out of 10
    Forcepoint SWG
    Score8 out of 10
    No answers on this topic
    Enterprises
    Skyhigh Secure Web Gateway
    Score8 out of 10
    Skyhigh Secure Web Gateway
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Barracuda Web Security GatewaySymantec Edge Secure GatewaySymantec Intelligence Services
    Likelihood to Recommend
    8.0
    (9 ratings)
    10.0
    (1 ratings)
    8.0
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    9.4
    (3 ratings)
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Barracuda Web Security GatewaySymantec Edge Secure GatewaySymantec Intelligence Services
    Likelihood to Recommend
    Barracuda Networks Inc.
    For a larger organization, this is a must. It provides insight into what the users are doing online and most malicious sites will no longer be accessible if access is denied. This can also give access to non-work related sites, but in a limited capacity, based on user or time of day. Though a smaller company would benefit from the features, it may be cost prohibitive.
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    Broadcom
    • In our organization, Symantec ProxySG and Advanced Secure Gateway (ASG) is our primary and second line of defense facing the internet
    • It is positioned behind in conjunction with an intrusion protection service.
    • Before using this concept of defense, our Internet firewalls were continuously being overworked and saturated, slowing down traffic as a result.
    • It is not an option any more not to have Symantec ProxySG and Advanced Secure Gateway (ASG) in our infrastructure.
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    Broadcom
    In a large environment, this is the perfect system. If you do not have constant changes, it easily becomes a system you drop in place and rarely have to think about. Our units have been rock solid and have never experienced any unexpected downtime, and upgrades are just a couple button clicks to deploy, or roll back. For small offices, with minimal traffic this may be using a sledgehammer to put in a push pin. It will work great, but the devices is likely over engineered for small offices (<50 people). That being said, price-wise it's still a great solution when compared to competing products and being from Symantec, you know it's going to be around and support for the long term.
    Incentivized
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    Pros
    Barracuda Networks Inc.
    • Integrates with other Barracuda products, including the Barracuda Web Application Firewall and the Barracuda Email Security Gateway.
    • Helps manage bandwidth to improve network performance.
    • Easy to use.
    • Allows you to perform SSL inspections to view content on social networks.
    • Help prevent data loss.
    • Protect our privacy.
    Incentivized
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    Broadcom
    • In conjunction with Active Directory, we can allow or deny access to the internet very quickly. We can also determine the level of access to the internet.
    • To satisfy our executive requirements, we can provide regular reports on internet usage.
    • Malicious protection Symantec ProxySG and Advanced Secure Gateway (ASG) provides beyond our expectations.
    • It is our first level of defense, thus allowing us to reduce our investment in internal security systems.
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    Broadcom
    • Almost real time protection from all ongoing threats with their DLA inspection
    • Great visibility into web filtering policies using the dashboards and reports
    • No patching or downloads needed, immediate protection is provided as clients are always cloud connected
    Incentivized
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    Cons
    Barracuda Networks Inc.
    • I don't think I have anything to mention here. The Barracuda Web Security Gateway does everything we need it to do.
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    Broadcom
    • On occasion, content analysis needs some tweaking. Specifically, when huge files our downloaded.
    • For our organization using cloud-based applications and services is very discouraged.
    • However, the universe seems to be trending towards cloud-based offerings.
    • It may be reassuring if Symantec ProxySG and Advanced Secure Gateway (ASG) could enhance protection in dealing with cloud services, particularly in protecting data.
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    Broadcom
    • The admin interface would be better off not using Java
    • Setting up SSL properly can be a bit challenging
    • Could really use a better source for training, like a library of how-to videos
    Incentivized
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    Usability
    Barracuda Networks Inc.
    There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.
    Incentivized
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    Broadcom
    No answers on this topic
    Broadcom
    I really like the system, it's easy to use and mostly intuitive. I would have gone 10/10, but the management interface uses Java, and that seems to always make things a bit harder to start. Once everything is loaded and running, it's great - but it does require me to maintain a compatible version of Java on the machine I use to access the system, I'd be much happier with some kind of HTML5 interface. I also deducted 1 point for the functionality of the refer filter - it works as expected, but if the site isn't coded with the correct refer header, like Microsoft's site - then some page elements get stripped and pages only render about 98% correctly. I know that's not in Symantec's list of responsibilities, but having a filter that doesn't fully understand CDNs is worth the 1 point ding.
    Incentivized
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    Support Rating
    Barracuda Networks Inc.
    Barracuda support have also been excellent when we have had to contact them. The only time we had a hardware issue on a device (and that device was about 8 years old) it was replaced within about 24 hours of reporting it. Generally there has not been much need to contact their support, as once the device is in and set up, it just works.
    Incentivized
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    Broadcom
    • We have submitted support request to Symantec ProxySG and Advanced Secure Gateway (ASG). In all cases, responses have been timely, and very comprehensive.
    • The support staff is very knowledgeable and does not hesitate to involve expert resources as required.
    • We have never had an unsolved case with Symantec ProxySG and Advanced Secure Gateway (ASG).
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    Broadcom
    I've had exactly 1 problem in 8 years, I contacted support via the customer portal, less than an hour later I found myself in a screen share with a support tech who not only fixed my configuration error, but also took the time to ask about my usage and offered some great tips on changes. It was just one support incident, but I was impressed by the speed of response to a non-critical issue as well as the depth of product knowledge the support engineer had.
    Incentivized
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    Alternatives Considered
    Barracuda Networks Inc.
    SonicWall, Barracuda NG Firewall, and WatchGuard provides Content Filtering, but are primarily firewalls with Content Filtering features. The Web Filter is a dedicated appliance with more storage space and better reporting of users.
    Incentivized
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    Broadcom
    • Trend Micro IPS combined with Symantec ProxySG and Advanced Secure Gateway (ASG) is a winning formula for our organization
    • Palo Alto next-generation Firewall. Could not handle the load and protection level that we have today.
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    Broadcom
    Symantec WebFilter / Intelligence Services solution was a simple 1U appliance that does everything we need, compared to the Forcepoint solution which required a virtual appliance, a database server, a log server, and a management server - the licensing costs alone make the Symantec WebFilter / Intelligence Services solution a clear winner. The Forcepoint solution is really good, it just requires such a big footprint without delivering much beyond what the Symantec WebFilter / Intelligence Services solution does with a single unit.
    Incentivized
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    Return on Investment
    Barracuda Networks Inc.
    • I came into the company with Barracuda already implemented so it worked well for a number of years.
    • Their support contract was a bit pricey.
    • For what the company paid for the system, Barracuda was worth the money over the 10 years it was implemented.
    Incentivized
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    Broadcom
    • With the advent of the Symantec ProxySG and Advanced Secure Gateway (ASG), we have reduced by 95% the number of internal security incidents and events.
    • As a result, we have reduced the effort and cost of investigating security incidents.
    • Knock on wood, as a result, and we have never had any data or security breaches.
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    Broadcom
    • Boosts business productivity with having secured systems
    • Globally available threat protection adhering to our own security policies
    • User may sometime find it difficult to deal with - so there can be a feature to make it more user friendly in terms of user experience. That is a bit of negative we have seen.
    Incentivized
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    ScreenShots

    Barracuda Web Security Gateway Screenshots

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