What users are saying about
This review does not include a rating.
24 Ratings
This review does not include a rating.
24 Ratings
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Score 9 out of 100

Attribute Ratings

    Likelihood to Recommend

    Batch

    N/A
    0 Ratings
    9.9

    OneSignal

    99%
    9 Ratings

    Usability

    Batch

    N/A
    0 Ratings
    8.0

    OneSignal

    80%
    1 Rating

    Support Rating

    Batch

    N/A
    0 Ratings
    7.1

    OneSignal

    71%
    3 Ratings

    Likelihood to Recommend

    Batch

    No answers on this topic

    OneSignal

    I think One Signal is very well suited for mobile app owners who want to be in touch with their user base more easily by sending push notifications and in-app messages. I'm not sure how well that works for SMS messaging as I haven't yet tried it. I wouldn't necessarily recommend it if your in-apps are very rare.
    Cristina Bunea | TrustRadius Reviewer

    Pros

    Batch

    No answers on this topic

    OneSignal

    • Send instant notifications without any delay.
    • Provide all the necessary features for testing.
    • Highly cost effective.
    • Great system to handle huge volume.
    • Great customer support.
    Ashutosh Kumar | TrustRadius Reviewer

    Cons

    Batch

    No answers on this topic

    OneSignal

    • Is still in development: we know OneSignal is still in development and sometimes it takes longer to create or fulfill certain features.
    • Payment: payment menu is not at the glance, [and] is just difficult sometimes to find -it is a minor issue.
    • Send to certain custom segments through specific OneSignal IDs; you can do it though API doing a GET call with tools like Postman. If this can be done from OneSignal it would be great.
    Ramón Carmona Medina | TrustRadius Reviewer

    Pricing Details

    Batch

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Batch Editions & Modules

    Additional Pricing Details

    OneSignal

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0

    OneSignal Editions & Modules

    Edition
    FreeFree
    Growth$92
    Professional$992
    EnterpriseCustom Pricing
    1. none
    2. per month
    3. none
    Additional Pricing Details

    Usability

    Batch

    No score
    No answers yet
    No answers on this topic

    OneSignal

    OneSignal 8.0
    Based on 1 answer
    I give an 8 in this question mainly for 2 reasons: the products even if they look like complete and are highly customizable and usable, they are still missing some logical features. For example, send messages to a list of users - now days you can do it with postman and get calls. A second example is App messaging that is still in development and has many opportunities.
    Ramón Carmona Medina | TrustRadius Reviewer

    Support Rating

    Batch

    No score
    No answers yet
    No answers on this topic

    OneSignal

    OneSignal 7.1
    Based on 3 answers
    Their customer support has been top-notch. They are able to assist you in getting through any problems that you may have and respond in a very timely manner. I've dealt with them on 4-5 instances over the years and my issues were always resolved within a matter of a few business days.
    Chad Carman | TrustRadius Reviewer

    Alternatives Considered

    Batch

    No answers on this topic

    OneSignal

    In my opinion, OneSignal documentation / API is more friendly [than] Firebase. Maybe because Firebase is already "too big," but OneSignal is focused on one solution that giving our notification through to our customer. In that case, OneSignal is chosen by our company. Several years after that, Firebase announced it supported [the] iOs platform too but our company already using OneSignal to our notification provider.
    Mochammad Zachri | TrustRadius Reviewer

    Return on Investment

    Batch

    No answers on this topic

    OneSignal

    • OneSignal has allowed us to grow number of subscribers in a short time.
    • We are able to send our news and offers easily and instantly.
    • We have become able to drive more website traffic and increase in sales.
    Nabin Poudel | TrustRadius Reviewer

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