Likelihood to Recommend Works well for time reporting in the staffing world. Allows multiple resources to see time worked on specific projects. Lets managers also view time spent and approve those hours to ensure seamless invoicing to proper projects for time worked.
Read full review Transition to LASSO Crew was a real bear, but once we had all the pieces and parts in place and staff new how to use it, it solved the majority of our staffing headaches. We work on events across NYC and often have several events going on at the same time. Prior to LASSO Crew it was not uncommon for a supervisor to show up to a call with only a limited understanding of who was booked on the job, or for an employee to not be sure who or where they needed to report to that day. LASSO Crew-facing app and supervisor-facing website have entirely eliminated these headaches. Our staffing process is more streamlined than before, our rates and scheduling more transparent. Once you get past the initial hurdles of crew/team buy-in and implementation, the upsides are enormous.
Read full review Pros The user interface is much better than other VMS's (ie IQnavigator). Faster 'in effect' time. It is easy to create reports. Being able to jump into the other view points of different users is fantastic. Especially with manager timesheet approvals. Read full review Cons Finding existing candidates who have profiles within Beeline Adding/removing/editing specific job categories to candidates - I often had to create two separate profiles for the same person when submitting them to different jobs within Beeline Beeline integration with third-party Applicant Tracking Systems (such as Bullhorn ATS) Read full review Some of the page layouts are clunky, especially the crew list page LASSO Crew has a calendar feed that can link to gcal, iCal, etc but it’s very limited and doesn’t reliably update the calendar when the schedule changes. I would like it to push automated clock-in/clock out alerts to my team. I can set these up manually by scheduling messages but it is a very cumbersome process. Read full review Likelihood to Renew While there are certainly a few things I'd like to see improvement on, we have no intention of leaving LASSO Crew anytime soon.
Read full review Usability I think Beeline is one of the best tools, I like
Fieldglass the best but beeline comes in a close 2nd. Beeline is easy to navigate around for most things, it is a little difficult to find some information however most of the time it is pretty easy and nice to use
Read full review The app is perfectly useable, if a bit limited in its functionality. The website, which functions as the "back end" of the app, takes awhile to learn. I carve out at least an hour of training on it for every new supervisor and fully expect to spend the first several weeks they use it to send them little reminders about how and when to do things. I have a few (older) supervisors who just out-and-out refuse to engage with LASSO Crew, but I think that has more to do with their aversion to change than it does the overall usability of the website.
Read full review Support Rating Happy with overall support from the representative. They do a great job!
Read full review LASSO Crew takes customer support very seriously. My dedicated account rep responds to any issues directly, usually within one business day. When a crew member has an in-app problem they can't resolve the technical support team responds very quickly to any issue, usually with clear instructions about how to resolve the issue.
Read full review Alternatives Considered Again, I didn't select Beeline, our clients did. But in comparing these products from a user perspective, I would rank Beeline about on par with the rest.
IQNavigator and
Fieldglass are probably the best ones, and Covendis is by far the worst. The rest are fairly similar, and all have many of the same issues. Most companies don't take the time (or the VMS doesn't allow them) to simplify the software for use. There are always a ton of unnecessary and unused features that are required to fill out, or require clicking through, and it honestly wastes a ton of time. I will say, though, that I have used
Fieldglass for more than one client, and it is the easiest, every time.
Read full review We explored using IntelliEvent for crew management but their platform just wasn't as robust and they didn't seem to have timekeeping and payroll partners in place to support the back end. Other than that, I haven't found another platform or software that does what LASSO Crew does, it was built for the event industry, by the event industry, and that focus on audience really shows through.
Read full review Return on Investment Accuracy is the biggest positive. Vision of project budget used. Status of project. Manager approval of hours worked. Seamless billing of invoices off time worked. Read full review We've had some complaints from crew members that the communications they receive through the LASSO Crew system feel less personal than when we used to handle everything through direct emails and text messages. LASSO Crew branding is super prominent on every communication we send from the platform, I wish they would center the client/employer a bit more and not make the LASSO Crew logo and color scheme the most identifiable thing on the page/email/message. Read full review ScreenShots