BeInContact vs. Five9
BeInContact vs. Five9
Product | Rating | Most Used By | Product Summary | Starting Price |
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BeInContact | N/A | BeInContact is a Cloud Contact Center Omnichannel platform. It is designed to be simple and intuitive in its use while being flexible and agile in its configuration. Features are included out of the box and can be activated at any time: ACD, IVR, AI, Call recording, Predictive dialer, and complete reports. Users can deploy the Customer Service solution in just a few days, without the need to wait for implementations that take whole months. After examining… | $38 per month per seat | |
Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A |
BeInContact | Five9 | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | ||||||||||||||
More Pricing Information |
BeInContact | Five9 | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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BeInContact | Five9 | ||||||||||||||||||||||||||||||||||||||||||
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Contact Center Software |
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Workforce Optimization (WFO) |
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BeInContact | Five9 | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BeInContact | Five9 | |
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Likelihood to Recommend | - (0 ratings) | 8.3 (36 ratings) |
Support Rating | - (0 ratings) | 8.0 (8 ratings) |
BeInContact | Five9 | |
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Likelihood to Recommend | BeCloud Solutions No answers on this topic | Five9 |
Pros | BeCloud Solutions No answers on this topic | Five9 |
Cons | BeCloud Solutions No answers on this topic | Five9 |
Support Rating | BeCloud Solutions No answers on this topic | Five9 |
Alternatives Considered | BeCloud Solutions No answers on this topic | Five9 |
Return on Investment | BeCloud Solutions No answers on this topic | Five9 |
ScreenShots | Five9 Screenshots |