Benefitfocus vs. Ease

It is well suited for a small company of maybe 300-400. It is less appropriate for companies in areas where a transit and parking benefit is a must.

Incentivized

Best for companies with payroll that take 360 integration with Ease. Great for an employee base that uses technology easily, but less great for employees who don't use technology well. You're able to input answers for employees which is helpful, but takes more work for the admin. The biggest benefit is the integration.

Incentivized

• Enrollment Reports
• Customer Service
• File Feed Setup

Incentivized

• Ease of usability
• Tracking progress of open enrollment
• Reporting

Incentivized

• Great at selling their product but not keeping their promises.
• Too many glitches and they always advise it will be updated/corrected on their next "quarterly update".
• They can't administer QTB plans (parking and transit) which is an essential benefit plan offered to companies. They didn't officially come out with this news until after we had implemented and launched the program. During implementation, they made it appear like it would work.

Incentivized

• Setting a date parameter on a report isn't an option.
• Some things are not customizable.
• Some of the integration with carriers doesn't work as seamlessly as it should.

Incentivized

I've never had to call support for EaseCentral. Our broker typically handles any questions we have.

Incentivized

Did not research any, as we were using Benefitfocus for our Allstate benefits for years prior to implementing it with all benefits.

Incentivized

My general agency Warner Pacific recommended EaseCentral and I checked it out. Seemed like a great fit and well worth the investment. I know other colleagues that use and are happy with Employer Navigator and some of the other ones. I have not checked out many other options because Warner Pacific did all that research and work for me. 2 thumbs up for EaseCentral

Incentivized

• It was a negative impact because we launched the program during open enrollment only to revert back to the old platform, BeneTrac, 3 months later.
• Bad impression on the benefits team to implement a program that didn't deliver.

Incentivized

• Positive employer/client experience
• Positive employer/client feedback
• Recommendations to other businesses

Incentivized