User friendly software
January 18, 2024
User friendly software
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ease
We use Ease as our benefits administration system. Employees are able to log in and make elections which then sends the enrollment info to the carrier and the deduction info to payroll. The system helps eliminate a lot of paperwork for open enrollment and helps cut down time needed to upload deduction info to payroll. In theory this is great, but it can be difficult for our employee base.
- 360 connection with payroll company- updates deductions quickly
- Very easy to understand user interface
- Admins can make elections for employees
- As an admin I can't see when Ease sends info to carriers, so I have to keep checking in to make sure enrollments are completed
- I have had issues with start dates and end dates for deductions and Ease said it was my payroll company's fault but they're the company sending the info payroll
- It can be difficult to see if an enrollment was submitted
- Less time for inputting and verifying deductions during open enrollment
Ease is much better and easier to use than Bernie Portal.
Do you think Ease delivers good value for the price?
Yes
Are you happy with Ease's feature set?
Yes
Did Ease live up to sales and marketing promises?
Yes
Did implementation of Ease go as expected?
Yes
Would you buy Ease again?
Yes